Student Cribs Omdömen 

Steve has been great everytime he’s come out to fix something at the flat this year! He’s always really helpful - explaining what he thinks the problem is and doing his best to fix it quickly. Thank you very much!!

Steve was great. He explained everything clearly and fixed our important issue very quickly. Very friendly and arrived really quick after the issue was reported

David and Harry were excellent helped with everything I needed

I am giving 5 stars for Gethyn Clarke alone, he is a real credit to your company.
He is always there to support with any issue in the house and nothing is too much trouble for him.
He is smiley, friendly and chatty every time and a really great member of your team.

Gethyn Clark is our maintenance man and he's an absolute gem, he always fixes things as soon as possible and helps to chase things on our behalf. He is an amazing part of the student cribs team and is always so friendly and chatty when visiting. In an all girls house he is very often the saviour!

Mark one of our maintenance guys is so amazing at his job, he’s always extremely helpful and very lovely to us all. We are extremely thankful for him and all his help.

Steve was very friendly, fun and did a great job at fixing it all

Mark is a lovely maintenance man, who has been very attentive while doing jobs at our property. 10/10

Myself and 4 housemates started renting our home from student cribs in the beginning of July and has only consisted of countless maintenance issues including damp and mold on walls and ceilings, unclean stained carpeting which is loose on our stairs which is a safety hazard as well as moved electrics. We have also faced problems with pests entering the house through untreated entry points and broken skirting boards in the kitchen area and living area which also had damp and persistent issues with our WiFi. In addition we are paying £175 a week without bills included it’s part of the contract for house safety and hygiene to be up to standard before tenants move in, for this reason me and my housemates are severely disappointed as student cribs promised all maintenance jobs and reports will be finished before our move in date and we moved in 5 months ago. Considering we have contacted student cribs extensively and nothing has been sorted or resolved as promised within our properly and we are paying £175 we expect to be taken seriously and for professionalism throughout this situation but have received bellow the bare minimum which has caused much stress and emotional distress for myself and my housemates. Overall the lack of support from student cribs has opened our mind to more attentive and promising companies and I would suggest to any other students to do the same

They responded well and also offered a good service

Mark was incredible, really helped us with any concerns we had around the house and was very friendly.

Mark was extremely nice, and spent a few hours sorting out the problems with our bathroom and other areas in the house. He has been very helpful and if we ever have any problems with the house, we would love for Mark to help us sort them out!

Krizia and Mark were a brilliant team. Thank you so much!!!

Despite being misconstrued massively by the accounts team over a dispute about rent, Layla from the main office she was incredible. She explained everything very simply to me and was extremely patient despite how frustrated I must have sounded.

Quick and efficient.
Steve was very helpful, friendly and clearly skilled at what he does!

Mike H in Liverpool is the best, he has fixed our stuff no problem! Super quick and quality fix- very nice guy all round.

I would like to acknowledge that my circumstances were unfortunate, as I was required to continue paying rent for a replacement tenant who had paid her holding deposit, falsely confirmed completion of the tenancy forms, and subsequently withdrew without notice. However, I am deeply disappointed by the way I was treated by Student Cribs, whose handling of the situation caused significant and unnecessary emotional and financial stress during an already difficult time.
(I would also like to thank Raymond and Ania, who despite this overall negative experience genuinely were consistently helpful- and I am very grateful)
My first replacement tenant paid a £145 holding deposit and told me she had signed the tenancy. On 30 May, I received my £250 deposit back and was told all tenants and guarantors would need to sign a new tenancy, yet another person later replaced a tenant without my knowledge or signature, showing this was incorrect. During this time, Student Cribs archived the tenant without informing me, as she did not sign any of the tenancy, and blocked all contacts with us. I received no welcome emails or anything to suggest I was still in the tenancy, including one titled only with a name and a link requesting card details- appearing to be a potential scam with no obvious indication it was Student Cribs, and repeated meter reading emails despite asking twice not to be contacted about this. On 11 August, I was unexpectedly called by Student Cribs, who, in replying to my email regarding the meter readings explained to me I was still part of the tenancy and in arrears — information I had never been warned about or received in writing. More than 2 weeks after, I was then told I had 48 hours to pay, despite waiting a week for the exact amount and payment instructions. I wrote to the counts team including a paragraph of my situation, including three questions. I waited 2 working days to get a response of “I’m sorry that has happened, let me know how I can help.” Which made me feel completely ignored as clearly my email didn’t even get read. Accounts also gave inaccurate advice about deferring payments, changing my plan from quarterly to monthly, and extending when I could pay my arrears as I simply needed time to open overdrafts ect. which later a senior manager (Raymond) had to rectify and was more helpful in a 30-minute phone call a week’s worth of back-to-back emails, including false information and unnecessary threats. Accounts later told me I could not replace myself until I had cleared all arrears, which was false. When I paid £580, I received no confirmation despite asking for one, which would have been one of many opportunities for accounts to let me know I would further end up in arrears.
Throughout this process, different staff contradicted one another, leaving me confused about my contract and financial position. When I found a new tenant, the payment system failed multiple times, I was quoted two different deposit amounts (£50 and £145), and her forms were delayed for over a week after being told they were “automatically sent.” The new tenant finally signed on 2 September, and I was released on 3 September after repeatedly chasing— almost losing my new accommodation in the process. Despite constant communication and cooperation on my end, Student Cribs repeatedly failed to warn me of arrears, gave false information about replacement procedures, and demonstrated poor internal coordination, which caused serious stress and financial difficulty during an already challenging time.
Since paying the £580 (whilst being a student with no student finance and paying double rent) I then received another 48-hour threat that I was still in arrears, although I had specifically been told by accounts it would be impossible to find another tenant in without paying my arrears. Which has now proven to again be false information
I am so disappointed with the lies and the inaccuracies and administrative errors within student cribs. These inaccuracies have caused me serious emotional and financial distress during this difficult time, not only adding unnecessary stress towards me but also to my family. I have grown a serious mistrust in Students cribs, and I am sure if they had communicated clearly and acted appropriately, I would have been aware of the failed tenancy sooner and able to secure a replacement more quickly — preventing months of unnecessary stress and financial difficulty. I am still recovering financially from the losses caused by this situation, not including an additional £197 that I have since been told I owe, which remains in dispute.

Amazing cribs, if you are looking for a student crib in the uk, this company got you.

Cleaning of the house was non existent and was signed off as having being checked. Garden and front of the house full of horrible dry weeds, rubbish, cigarette ends. Drain pipe all clogged up, no doubt if there is a blockage my son will have to pay to repair it. I highlighted this a month before my son actually moved in and were told it would be sorted in 5 days, however still nothing done when we got there this weekend, a health hazard. The staff were friendly enough but they just kept getting asking me more questions and to send in more photos.They did what they could but I suspect it's the management team higher up not being helpful. When I did speak to a manager they admitted they were having issues with the cleaners, so not sure why they were still using them 🤔I Spent 3 days sorting and cleaning the house in the end, with quite a few repairs needing doing, one of them being the gas cooker which will hopefully get done soon. All this should have been picked up when last tenants moved out. One of the fridges has frost at the back and freezer frozen up. Someone was supposed to call me back this morning, still waiting. In the end I phoned up to say not to bother with the cleaning as I did it all at my expense with products and hotel expense. My son should not have had to move in to this mess in the first place, it should have all been sorted. Avoid at all costs, the photos advertising their houses look nice but advised to take a closer look

"My experience with Student Cribs has been good overall. The move-in process was smooth, and being added to the tenant portal made communication easy and convenient. Overall, I would recommend Student Cribs for their well-managed properties and professional approach."