Stryde Interactive Bike Omdömen 50

TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The tablet sent with bike does not allow use of Netflix as advertised. It requires an update that is not allowed for the tablet shipped with the bike. Reached out to support which sent directions for... Se mer

Betygsatt 3 av 5 stjärnor

The bike is awesome, very quiet, comfortable and much more affordable than the Peloton bike. the problem I have is with the monitor. The Free Ride feature doesn’t alway work, so I have to restart th... Se mer

Betygsatt 4 av 5 stjärnor

The saddle even if good quality is not very comfortable and sometimes even if I think the saddle is tight enough gets loose. Then I have to super tight the saddle so it doesn't go down. Hopefully, th... Se mer

Betygsatt 1 av 5 stjärnor

Bike arrived defective. Was given pages of written instructions to fix it my self. Then sent repairman to fix. Still defective. Will not allow me to return or send it back even when within the “30 d... Se mer

Företagsinformation


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

50 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Very poor sound system

Very poor sound system, not able to hear the music for the class. The advertised ability to allow the down load of others apps is not clear or unavailable to do. Very disappointed.

19 mars 2022
Betygsatt 3 av 5 stjärnor

Lacks heart rate monitor support

The overall build quality is good with the exception of the handlebars. They flex slightly and that is most noticeable with the screen moving horizontally.
The most disappointing thing is the lack of support for a heart rate monitor. In my opinion that is a major design deficiency. Is this not primarily a cardio workout machine? They claim to be working on adding heart rate monitor support, but I have found other reviews that are a year old that indicated they were working on adding it. Apparently they are not working too hard on it. If on screen heart rate is important to you, I would suggest you look at other alternatives

8 mars 2022
Betygsatt 3 av 5 stjärnor

Solid 3 Stars

Setting up the bike was easy. Setting up the tablet was not very intuitive. For example, I was sent set up links to my email to help me configure the tablet. But to use the link, I would need the tablet configured to receive emails. BUT the tablet wasn’t configured. That is what I needed help with. (FYI simply typing in the address of the link didn’t work for me ether)

Frustrating, and I would have returned the bike at that point, if the “return policy” hadn’t included a $200 price tag. That forced me to keep working to get the tablet set up.

Now that the tablet is set up, it is working smoothly. No issues.

But I wouldn’t recommend the bike to a friend looking for an “out of the box” simple experience. I would just recommend spending a little more, avoiding the frustration and getting a Peleton.

2 mars 2022
Betygsatt 1 av 5 stjärnor

Do not buy this bike!

Do not buy this bike!! Mine worked for about six months before the pedals became very squeaky. I've paid nearly the price of the bike to get it fixed, and it's still happening. Stryde says there's nothing they can do besides continue to offer repairs, but the company who manages the repairs, Spirit, says there's nothing more they can do. Also a crank shaft fell off while I was riding, and I could have been injured. Lastly they outsource to a third party for repairs, and the people who are sent do not know how to fix these bikes.

20 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not recommended

I have to agree with the other review on quality and customer service issues. I do not recommend it. I bought my bike in March. 2 weeks of use and had the same clicking/knocking noise. Mine is still unresolved. They wont refund or replace. Keep saying the6 need the bike back in original packaging and will charge $250 restocking fees.

8 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this bike!

I love this bike!
I was considering going with Stryde or Peloton, but ultimately picked Stryde because the tablet is unlocked (so I can use the Stryde app or sometimes just ride to my spotify playlist) and I liked the choreography-based classes more, it's more fun to ride to the music and I focus less on the effort. Great bike, great workout, would definitely recommend.

22 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Good Support but Bike Product Issue

I ordered the bike, took two weeks to deliver. Their email support is very quick and friendly, but would be nice to still be able to call someone. Bike delivered in a huge box and took about an hour to setup -- was a pain in the ass to setup (very tight spaces and very cumbersome, you can clearly tell that this is not designed for the casual at-home user setup... ). Once it was setup, it looked professional and polished, has a nice black color. The tablet looks great and has speakers built-in, Bluetooth, and you can download apps using the internet browser (unlocked tablet)... problems with it though included occasional freezes & the Bluetooth occasionally disconnected. The Stryde app itself is nice and has some basic features, but has issues with video playback (some issues included: frozen screen that required reboot, glitch that would make playback go from mid-video to beginning, and payment info/subscription didn't show on web app). However... within 24 hours of delivery, the bike started making a pretty loud clicking noise during use. Their founder actually lives near me so he came to check out the problem; Super nice guy but said the issue was the flywheel's ball-bearing and blamed it on their delivery company... said that a technician would come and fix the bike. My luck is that I live in a major new England city, and the founder lives nearby -- I cannot imagine the headache I would've had living in a rural or even suburban area. Didn't want to deal with the repair and the other issues so I returned it. Restocking fee for the return was $300 since I didn't have the original box/packaging that came with it. Will be looking at either the Peloton or the Soulcycle Variis bike.

I do not recommend this bike, just save yourself the time and stick with one of the larger companies until they can get their early-company product issues figured out.

23 juni 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer