Good products delivered promptly. Only feed back i have which leaves me with a question mark is that the weights on the website ordering system attributes 1kg for every bracket; this significantly o... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was my first order from your company. Your web page stated that delivery is usually made within 3-5 days ( I was happy with that) I know I must have been lucky with the timing that I placed my or... Se mer
Företaget har svarat
I made an online order for collection as I live locally, but I missed some items off my order so a quick phone call to a very friendly helpful lady, she was able to complete my order and was extremely... Se mer
Företaget har svarat
I ordered the 2.5mm galvanisd strutchannel for a project, the product is of good quality and very sturdy, Had issues with delivery in that the scheduled delivery date wasnt met and i had to call t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We supply STRUT CHANNEL, Threaded Rod, Brackets & Fixings at sensible prices. We also supply made to order cut lengths.Theres NO MINIMUM ORDER with Fast UK Wide Delivery. Click Now!
Kontaktuppgifter
Unit 215 -217 Sams Lane, B70 7EX, West Bromwich, Storbritannien
- 0121 553 4760
- info@strutchannelsdirect.com
- strutchannelsdirect.com
4,9
Utmärkt
466 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic Service as normal.
Fantastic Service as normal.
Everything cut to ordered length and deburred. 3 time I've ordered from them. Wouldn't hesitate to do it again
5 september 2023
Svar från Strut Channels Direct
Hi Philip,
Thank you so much for your kind words and for being a loyal customer! We greatly appreciate your continued trust in our services.
We're delighted to hear that you've consistently had a fantastic experience with us, from precise cutting to ordered lengths to thorough deburring. Providing top-notch service is our commitment, and your satisfaction is our greatest reward.
We look forward to serving you for the fourth time, and many more to come. If you ever need anything or have questions in the future, please don't hesitate to reach out.
Thanks again for choosing us and for your ongoing support.
The Strut Channels Direct Team
Brilliant product
Brilliant product. Ordered gone 10pm Tuesday and arrived wed lunch time. Brilliant service thanks. Good solid brackets.
5 september 2023
Svar från Strut Channels Direct
Hi Simon,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our product brilliant and that our service exceeded your expectations.
We understand the importance of timely deliveries, and we're glad your order reached you quickly. Your feedback encourages us to maintain the highest standards.
If you ever need more solid brackets or have any questions, please don't hesitate to reach out. We're here to assist you.
Thanks again for choosing us and for your kind words.
The Strut Channels Direct Team
Svar från Strut Channels Direct
Hi Jamie,
Thank you for your wonderful 5-star review on Trustpilot. We're delighted to hear that you're happy with our service.
Your support means a lot to us, and we're here to assist you anytime you need. If you have any questions or need further assistance, don't hesitate to reach out.
Thank you
The Strut Channels Direct Team
Great that they supply longer lengths…
Great that they supply longer lengths than most. Arrived well packed. Delivery could have been a bit quicker but all in all, more than happy
17 augusti 2023
Svar från Strut Channels Direct
Hi Jonathan,
Thank you for your thoughtful 4-star review on TrustPilot. We're pleased to hear that you appreciate our supply of longer lengths and the quality packaging of our products.
We appreciate your feedback regarding the delivery time and will certainly take it into consideration as we strive to improve our services.
Your satisfaction is important to us, and we're glad to know you're overall happy with your experience.
If you have any further suggestions or questions, please feel free to reach out.
Best regards,
Strut Channels Direct Team
Really helpful and friendly staff
Really helpful and friendly staff. Acted straight away when I had made a mistake on length of struts and cut new ones on the spot. Great value too.
9 augusti 2023
Svar från Strut Channels Direct
Hi Leon,
Thank you so much for your fantastic 5-star review on TrustPilot. We're thrilled to hear about your positive experience with our helpful and friendly staff.
It's wonderful to know that we were able to promptly address the issue with the length of the struts and provide you with a solution right away.
Your kind words and support mean a lot to us. We look forward to serving you again and providing great value for your needs.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
Strut Channels Direct Team
Very prompt and quick delivery from the…
Very prompt and quick delivery from the time of order
8 augusti 2023
Svar från Strut Channels Direct
Hi Henry,
Thank you for your positive 4-star review on TrustPilot. We greatly appreciate your feedback and are pleased to hear about your prompt delivery experience.
We're always working to improve, and if there's anything specific we could do to earn that fifth star from you next time, please don't hesitate to let us know.
We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out.
Best regards,
Strut Channels Direct Team
My order arrived promptly correct
My order arrived promptly and all correct, the only thing was I didn't know when it was going to arrive. Happy with the price compared to "unistrut".
14 augusti 2023
Svar från Strut Channels Direct
Hi Peter,
Thank you for your wonderful 5-star review on TrustPilot. We're delighted that your order arrived promptly and accurately. We appreciate your feedback regarding the delivery timing, and we'll certainly consider this as we strive to improve our service.
We're also pleased that our prices compare favorably to alternatives. Your support means a lot, and we look forward to serving you again in the future.
If you have any further suggestions or questions, please feel free to share.
Best regards,
Strut Channels Direct Team
Being kept informed throughout and…
Being kept informed throughout and reminded more than once to get in touch if any problems occurred. Delivery was quick and well informed.
Definitely will be ordering from Strut Channels Direct again and recommending them.
10 augusti 2023
Svar från Strut Channels Direct
Hi Steve,
Thank you for your fantastic 5-star review on TrustPilot. We're thrilled to hear about your positive experience with our service, from clear communication to timely delivery. We appreciate your kind words and your intention to recommend us.
We look forward to serving you again in the future. If you have any questions or need assistance, don't hesitate to get in touch.
Best regards,
Strut Channels Direct Team
Svar från Strut Channels Direct
Hi Anneka,
Thank you for your wonderful 5-star review on TrustPilot. We're delighted to hear that Sally's assistance was valuable to you. We truly appreciate your support and kind words.
If you need anything else or have more questions, please feel free to reach out. We look forward to continuing to serve you in the future.
Best regards,
Strut Channels Direct Team
strut channels go..
strut channels go..
Good response from enquiries and very rapidly delivered, well pleased
2 augusti 2023
Svar från Strut Channels Direct
Hi Nigel,
Thank you so much for taking the time to leave a fantastic 5-star review for Strut Channels Direct on TrustPilot. We are truly grateful for your kind words and positive feedback.
We are delighted to hear that you had a good experience with our customer service team and that your enquiries were handled promptly and effectively. Providing excellent and responsive support to our customers is something we take great pride in.
Timely deliveries are essential, and we are thrilled that your order reached you rapidly. Ensuring efficient and reliable delivery service is always our priority, and we are delighted that we met your expectations in this regard.
If there is anything else we can do to make your experience even better or if you have any further questions, please don't hesitate to reach out to us. We are always here to assist you in any way we can.
Once again, thank you for choosing Strut Channels Direct and for your kind words. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Warm regards,
Strut Channels Direct Team
Good service
23 juli 2023
Svar från Strut Channels Direct
Hi Stephen,
Thank you so much for taking the time to write such a wonderful 5-star review for Strut Channels Direct on Trustpilot. We greatly appreciate your kind words and positive feedback.
We are thrilled to hear that you had a great experience with our service.
Ensuring the satisfaction of our customers is always our top priority, and we are delighted to know that we were able to meet your expectations.
Our dedicated staff works tirelessly to assist our customers, and it's rewarding to know that their efforts were appreciated.
Your feedback serves as great motivation for us to continue delivering an exceptional service. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are always here to help.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. We are grateful for your support and look forward to serving you again in the future.
Thank you
The Strut Channels Direct Team
Svar från Strut Channels Direct
Hi Stephen,
Thank you for taking the time to leave a positive 4-star review for Strut Channels Direct on TrustPilot. We truly appreciate your feedback and your kind words.
We are glad to hear that you had a great experience with our service, from the moment you placed your order until the delivery. Providing exceptional service is our priority, and it's rewarding to know that we met your expectations.
We are always striving to improve and provide even better service to our valued customers, and your feedback helps us in that endeavor.
If there is anything else we can do to enhance your experience or if you have any questions, please feel free to reach out to us. We are here to assist you in any way we can.
Once again, thank you for choosing Strut Channels Direct and for your support. We look forward to serving you again and earning that fifth star from you.
Warm regards,
Strut Channels Direct Team
Svar från Strut Channels Direct
Dear David,
Thank you so much for taking the time to leave a glowing 5-star review for Strut Channels Direct on TrustPilot. We are incredibly grateful for your kind words and positive feedback.
We are thrilled to know that you are pleased with our product and found it to be excellent. Delivering top-notch products to our customers is our utmost priority, and we are delighted that we could meet your expectations.
Timely deliveries are essential, and we're glad to hear that your order was promptly delivered. Our team works diligently to ensure a smooth and efficient delivery process for all our valued customers.
If there is anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out to us. We are always here to help and provide exceptional customer service.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. Your support means a lot to us, and we look forward to serving you again in the future.
Warm regards,
Raj
Strut Channels Direct Team
Svar från Strut Channels Direct
Hi Lisa,
Thank you for taking the time to leave us a great five star review, we really appreciate it.
We're also glad to hear you had a great buying experience with us and look forward to seeing you again soon.
The Strut Channels Direct Team
Svar från Strut Channels Direct
Hi Jon,
Thank you for your positive feedback! We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that your order was as described and that you found the shipping charges to be reasonable. Our team works diligently to ensure that our customers receive accurate product descriptions and transparent shipping options.
We understand the importance of timely deliveries, and we're glad to know that your order reached you promptly. Your satisfaction is our priority, and your feedback encourages us to continue providing an excellent service.
If you have any further comments or need any assistance in the future, please don't hesitate to reach out. We are always here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again.
The Strut Channels Direct Team
Excellent product with quick delivery
10 juli 2023
Svar från Strut Channels Direct
Hi Gazzaman,
Thank you so much for taking the time to write a fantastic 5-star review for Strut Channels Direct on TrustPilot. We truly appreciate your kind words and positive feedback.
We are delighted to hear that you are pleased with our product and the quick delivery service we provided. At Strut Channels Direct, we strive to offer excellent quality products, and we are thrilled that you found our product to be excellent.
Ensuring prompt delivery is one of our top priorities, as we understand the importance of receiving items in a timely manner. We are glad that we could meet your expectations in terms of delivery speed.
If you ever need any further assistance or have any questions in the future, please do not hesitate to reach out to us. We are always here to help and ensure your satisfaction.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. Your support is greatly appreciated, and we look forward to serving you again should the need arise.
Warm regards,
The Strut Channels Direct Team
Was let down badly by our usual…
Was let down badly by our usual supplier and needed 6mtr back to back strut on site the same day.
Strut Channels delivered same day - super service!
10 juli 2023
Svar från Strut Channels Direct
Hi Steve,
Thank you so much for taking the time to leave a fantastic 5-star review for Strut Channels Direct on TrustPilot. We sincerely appreciate your kind words and positive feedback.
We are sorry to hear that you had a disappointing experience with your usual supplier, but we are thrilled that we were able to step in and provide the service you needed. At Strut Channels Direct, we understand the importance of timely deliveries, especially when urgent situations arise.
We are delighted that we could deliver the 6mtr back-to-back strut to your site on the same day. Our team is dedicated to providing efficient and reliable service, and it's rewarding to know that we were able to meet your immediate requirements. Your satisfaction is our top priority.
If there is anything else we can assist you with in the future or if you have any questions, please don't hesitate to reach out to us. We are here to help and ensure that you receive the products and support you need.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. We truly appreciate your support, and we look forward to serving you again in the future.
Warm regards,
The Strut Channels Direct Team
Easy to order correct components
Easy to order correct components
And a speedy delivery.
Excellent service
2 juli 2023
Svar från Strut Channels Direct
Hi Russell,
Thank you so much for taking the time to write a fantastic 5-star review for Strut Channels Direct on TrustPilot. We sincerely appreciate your kind words and positive feedback.
We are thrilled to hear that your ordering experience was easy and that you received the correct components promptly. Ensuring a seamless and hassle-free ordering process is one of our top priorities, and we are delighted that we could meet your expectations in this regard.
At Strut Channels Direct, we strive to provide excellent service to all our valued customers, and it's wonderful to know that we succeeded in delivering just that for you. Your satisfaction is incredibly important to us, and your feedback serves as a great motivation for our team.
If you ever require any further assistance or have any questions in the future, please don't hesitate to reach out to us. We are always here to help and ensure your needs are met.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. We are grateful for your support, and we look forward to serving you again should the need arise.
Warm regards,
The Strut Channels Direct Team
Great service
Great service. Items of very good quality. Delivered promptly. Very helpful staff
20 juni 2023
Svar från Strut Channels Direct
Hi Mohammed,
Thank you so much for taking the time to write such a wonderful 5-star review for Strut Channels Direct on Trustpilot. We greatly appreciate your kind words and positive feedback.
We are thrilled to hear that you had a great experience with our service and that you found the items to be of excellent quality. Ensuring the satisfaction of our customers is always our top priority, and we are delighted to know that we were able to meet your expectations.
We take pride in our prompt delivery service, and it's fantastic to hear that your order reached you in a timely manner. Our dedicated staff works tirelessly to assist our customers, and it's rewarding to know that their efforts were appreciated.
Your feedback serves as a great motivation for us to continue delivering exceptional service and top-notch products. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are always here to help.
Once again, thank you for choosing Strut Channels Direct and for sharing your positive experience. We are grateful for your support and look forward to serving you again in the future.
Raj
Cracking and helpful service
I spent weeks looking for a particular bracket without success, someone directed me to this company. On checking their website, I was still unsure if what I was buying was what I needed to I made a phone call.
How lovely to speak to a human being who was polite and extremely helpful. Rich measured the item and said that if it was not what I was looking for I could return it.
Thanks to Rich's help, it was the right item and it arrived within 48 hours. The level of service was unprecedented and can highly recommend this company. I cannot praise them highly enough.
Thank you so much.
Jon
15 juni 2023
Svar från Strut Channels Direct
Hi Jon,
We are absolutely delighted to hear about your positive experience with our company and with Rich in particular. It's always our goal to provide exceptional service and ensure that our customers find exactly what they need.
We understand how challenging it can be to find specific items, and we're glad that we could assist you in your search. We're thrilled to know that the bracket you purchased was the right fit and that it arrived promptly.
Your kind words and high recommendation mean the world to us. We strive to provide the level of service you experienced consistently, and your feedback affirms the hard work we put in every day.
Thank you once again for taking the time to share your experience. We look forward to serving you again in the future.
Best Regards,
Raj
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.