I was so excited to attend this class. The day before it was cancelled with no explanation. When I have tried to get a refund I have had no response. That is really bad customer service. Please be cau... Se mer
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Det här tycker kunderna
I had a 1-1 hip opening session with Rhesha last week and absolutely loved it. Rhesha was so warm and welcoming, and she made me feel at ease from the start. I really enjoyed the session and found it... Se mer
Its my second time attending the men's flexibility class. Again, I met some amazing men. Rhesha made us feel extremely comfortable and worked us to the bone whilst also bringing in a nutritionist to a... Se mer
Företaget har svarat
I had a great 1-to-1 session with Rhesha from Stretch and Flex. The warm-up definitely pushed me (in a good way!) and set the tone for a really solid class. What I really appreciated was how she tailo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Mobility, strength and flexibility training. Relieving stress and tension in the body. Class and assisted stretching 1:1 training for all. The aim is to aid clients in attaining optimum flexibility and muscular strength. Ultimately, you will push past your comfort zone and enjoy the journey. Whether you are a beginner or advanced, remember consistency is key and this journey starts with Stretch & Flex. Based in London (Yes we travel outside of London for class) - Online classes available
Kontaktuppgifter
PO Box 3247, CR90 9XR, Croydon, Storbritannien
- Info@stretchanflex.co
- stretchandflex.co
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A1 session!
I had a great 1-1 stretching session with Blu. Working on my mobility and strengthening up, she was very informative and helped me keep motivated throughout. I’ll defo book again :)

Svar från Stretch and Flex
Very good service lovely energy and…
Very good service lovely energy and very welcoming also very strict and you’re definitely going to feel the burn
Lovely young woman and very supportive and helpful can’t wait to see her again

Svar från Stretch and Flex
My first 1:1 session with Blu was…
My first 1:1 session with Blu was great…Being in post menopause for a few years Blu was patient and understanding. I thoroughly enjoyed my session although at times it was challenging. I have already booked a few more 1:1 sessions with Blu.

Svar från Stretch and Flex
I would absolutely recommend Stretch…
I would absolutely recommend Stretch and flex classes with Blu. She has great knowledge and really has you working hard. Definitely worth the pain lol.

Svar från Stretch and Flex
Unacceptable and unprofessional behaviours!
I initially attended 'Blu's' group sessions and found them to be beneficial, soon after I started booking one to one virtual/Zoom sessions doing Hips and Hamstrings sessions and then moved onto doing Back Benders.
Whilst I did find the sessions to be helpful initially, overtime I began to find 'Blu's' personality and manner of communication to be unprofessional, very challenging and at times offensive.
This seemed stemmed from the fact that on some occasions, I didn't grasp the manoeuvres first time, but if I was an expert in stretching I wouldn't need the sessions.
Something else that was an issue was that, a few times on the morning of a session she would ask if I could swap the time of the session, so for example, instead of proceeding with a class in the afternoon at 12pm, 1pm or 2pm she would request a time change to the morning. I would mostly accommodate even though it meant me changing my plans, but she would never say thank you.
This is consistent with a general theme of rudeness and poor etiquette from 'Blu'.
When a customer attends a personal fitness/stretch class you expect the session leader to set the right tone for the experience, so that when you're attending you're not just benefitting physically your mood is renewed at the end of it. This is not the experience I had.
My overarching frustration is due to the poor standard of customer service and respect, it's not just about doing a stretch class it's everything around it. Do I feel happy after I done a session? No.
Things came to a head when in my final session with her, she continued her negative behaviours so I diplomatically asked if there was an issue and whether I had done something to offend her. She responded by saying, 'Do you want me to cut this zoom session short'? I asked the question again because the situation had become unacceptable and toxic. She then cut the Zoom session. It's also worth noting that I have not been refunded for the session (nor had I requested it).
I would never book another session with her and I would never recommend her to anyone based off of her professional conduct. Never again!

Svar från Stretch and Flex
Absolutely amazing experience!
Absolutely amazing experience!
I’ve been doing a few 1:1 Stretch and Flex sessions and can honestly say it’s been a game-changer. Rhesha is incredibly knowledgeable, attentive, and really takes the time to understand your body’s needs and limitations. Each session feels personalized, effective, and leaves me feeling looser, lighter, and more mobile.
I’ve noticed a huge improvement in my flexibility, posture, and even recovery after workouts. It’s the perfect mix of relaxation and deep stretching, exactly what I needed. Highly recommend to anyone looking to improve their mobility or just feel better in their body!
Thank you!

Svar från Stretch and Flex
Beginner friendly but challenging
She said beginner friendly doesn’t mean it’s easy! And that’s the best description. Thought I’d be exhausted afterwards but I felt amazing and instantly rebooked.

Svar från Stretch and Flex
These sessions will change your life
Rhesha is so warm, friendly and reassuring when I have done her sessions. I have done one in person session and one virtual (i've purchased more virtual sessions) where we focused on hip opening and conditioning. I was completed uneducated before doing her sessions and throughout the sessions she explains why we are doing what we are doing. The warm up is a serious one so be prepared but this is such an investment as despite going to the gym weekly, my hips are weak (I also suffer from back pain) and need these sessions to improve my mobility. I cannot recommend her sessions enough! Thank you Rhesha x

Svar från Stretch and Flex
Great class's and teacher
Blu is very welcoming, explains everything and ensures that everyone knows what is happening throughout the class. If you have a pro lem with any of the moves she tells you how to adjust so that it doesn't cause you a problem and she is great at motivating you even when you feel you are done.

Svar från Stretch and Flex
Highly recommend.
Blu was very welcoming, friendly and clear with instructions. She gave various option where assistance was required, yet encouraged us to try first what might have been harder than we thought. I am happy to say I thoroughly enjoyed the session and look forward the next.

Svar från Stretch and Flex

Svar från Stretch and Flex
It was my first time doing mobility…
It was my first time doing mobility training, and Rhesha explained everything clearly, so I knew exactly what to do. It was tough, but I felt good after. I'll definitely be booking again!

Svar från Stretch and Flex
Great session -Hip opening
Amazing Rhesha really knows her stuff.
Looking forward to future sessions with her x
I had a great 1-to-1 session
I had a great 1-to-1 session with Rhesha from Stretch and Flex. The warm-up definitely pushed me (in a good way!) and set the tone for a really solid class. What I really appreciated was how she tailored everything to suit my needs — especially as someone who deals with back pain. Rhesha explained things clearly and made sure I was moving safely throughout. I came away feeling more mobile and a lot looser than when I started. Would definitely recommend if you're looking to improve your flexibility without aggravating any niggles or injuries.

Svar från Stretch and Flex
EXCELLENT hips & legs workout.
Brilliant teacher - would highly recommend. Legs feel stronger after 1 lesson.

Svar från Stretch and Flex

Svar från Stretch and Flex
Blu is so great
Blu is so great. Very patient and wow does she work you hard! I'm excited to keep my stretch journey going with her. 😊

Svar från Stretch and Flex

Svar från Stretch and Flex
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