Love the chairs but I’m only 5foot tall and my husband is 5 feet 10 so the medium size was good for me but too small for my husband so we purchased 2 large chairs. I find that my feet don’t touch the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Comfortable chairs for large and smaller people. Colour selection wasn’t great if we wanted a quicker delivery, but waiting Four months for a chair wasn’t practical for us. The quality is very good.... Se mer
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I wanted to buy a Stressless Recliner many years ago, but at that stage, they were only available in leather, which I don't think is practicable for our climate. I saw a Berkowitz Furniture advert... Se mer
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Sales staff were helpful. The furniture lives up to its reputation for being really comfortable. The delivery people couldn’t have been more helpful making sure we were completely happy with the posi... Se mer
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Företagsinformation
Skrivet av företaget
Norwegian comfort that cannot be explained but simply must be experienced.
Kontaktuppgifter
Level 18, 227 Elizabeth Street, 2000, Sydney, Australien
- 02 9525 4211
- office.au@stressless.com
- stressless.com/en-au
4,6
Utmärkt
581 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Design Initial Brisbane
Design Initial Brisbane, had a very comprehensive range of Stressless furniture which made it so much easier to choose the right chairs. Peter S's advice on fabric (we chose wool) and colour was invaluable.
The delivery was earlier than expected and the product exceeds expectations.
The chairs have changed the whole look of our lounge. Style and colour are perfect to complement our colourful rug.
As for comfort.......it's going to be hard to stay awake they are so comfy! Stressless is definitely the right choice!
19 november 2025
Svar från Stressless Australia
Good Morning Mandy,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Sales staff at Berkowitz were great
Sales staff at Berkowitz were great. Chair is super solid and comfy. Simple, clean classic design.
15 oktober 2025
Svar från Stressless Australia
Good Morning Eric,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
We have owned Stessless furniture for…
We have owned Stessless furniture for many years, the quality and value for money is second to none. The service and response to any issue is prompt and outstanding.
There are not many businesses out there today that have a 100% focus on customer particularly well into the life of the product, that are always happy to respond and help where they can.
8 oktober 2025
Omdöme utan inbjudan
Svar från Stressless Australia
Good Morning Michael,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Superb product and a superb service at Pfitzners Norwood.
We recently purchased two Stressless Mayfair model armchairs. They are so comfortable we do not want to get out of them. The value and range of chairs and other furniture in the Pfitzner Norwood showroom was very broad and reflected quality in a calm, pleasant environment. The knowledge, patience and effort that were made by the sales team to ensure our needs were met could not have been better. In addition, the quality of their delivery service and the helpfulness of the delivery men were also an absolute credit to their employer. Superb service and a superb product.
8 oktober 2025
Svar från Stressless Australia
Good Morning Andermahr,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great service and a wonderful chair
Great service and a wonderful chair. Very comfortable and attractive.
6 oktober 2025
Svar från Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
It is a great recliner
5 oktober 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Low Seat
I really love almost everthing about my couch. The only faut I can find is the fact that the seat is too low.
4 oktober 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Friendly and professional services
30 september 2025
Svar från Stressless Australia
Good Morning,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great sofa and great service
11 september 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
The Sofa arrived with the beautiful lines that chose it for.
The Sofa arrived well packed, undamaged and with the beautiful lines that we shopped for.
The initial searching / ordering was done at Domayne's new Macgregor show rooms. But, we have experienced Stressless lounge chairs for a decade.
The purchasing experience was spoilt by the retailers clunky payment and delivery system. It is the age of IT and yet we were being asked for verbal disclosure of credit card details, over the phone ! There were no ethernet outages, just sloppy business systems unable to show proof of payment, effecting the delivery stage.
In the end it was all sorted...delivered within the 24 hours of the pack landing at the store. It is our clunky banking payment systems that are not customer oriented.
24 september 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Great product good service.
24 september 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Incredibly comfortable
Incredibly comfortable reclining chairs. You literally feel the stress drain away when you sit in them.
Beautiful craftsmanship.
22 september 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
More information less hype required
I love my Garda chair and footstool but they weren't supplied with any form of operational instructions. The short video on the Stressless website is hopelessly inadequate for transferring information. Stressless put too much emphasis on marketing and not enough on ensuring that the customer knows how to use the product to its full potential from day one.
21 september 2025
Svar från Stressless Australia
Good Afternoon Jennifer,
Thank you for your review and feedback.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
good chair/ well made from quality materials
i recently purchaced two sunrise classic power chairs
after a trial at the shop and we were quite pleased with them at first .but as time went on we both realised they did not suit in some areas of ease of exit/elusive button control panel and buttons.
we would respectfully suggest you ad a lift feature that brings your buttocks and thighs parallell to the floor for ease of dismount at about 400/450mm.
we also found the headrest was designed to push your head forward onto your chest, thus closing the wind pipe which can be uncomfortable at times and promotes snoring at others ime told.
16 september 2025
Svar från Stressless Australia
Dear Rick,
Thank you for your review and for choosing the Sunrise Classic Power Chairs.
We’re sorry to hear that some aspects didn’t meet your needs over time. Your feedback is appreciated and will be shared with our product team for consideration.
Kind Regards,
Stressless Customer Care Team
Goods received within timeframe advised…
Goods received within timeframe advised at time of order.
Goods received in top class condition
11 september 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
5 years comfort but a 10 year warranty, hmmm…
We purchased 2 Opal chairs in 2020 and enjoyed comfortable use of them for about 3 years at which time seat cushion compression became noticeable and discomfort began. This worsened over the next 18-24months to the point that we engaged Ekornes and their technician performed an assessment of the chairs. The chairs had regular normal use, were deemed to be in good condition (leather and mechanisms) but the seat cushion was assessed as ‘in need of replacement’. Stressless would not cover this defect under warranty as they consider it normal wear and tear - which begs the question: why provide a 10 year warranty for a chair (leather and mechanisms/structure) which becomes uncomfortable after 5 years of standard use?
My contention is that provision of a cushion which is fit for purpose (ie matches the warrantied lifespan of the chair) is a legitimate customer expectation…no one told us when purchasing that we would need to spend another $300 in 5 years to keep a $4000 chair useable. In my view failure to provide cushioning which matches the structural warranty of a chair is an error or fault in the process of manufacturing. Ekornes do not agree…
11 september 2025
Omdöme utan inbjudan
Noisy squealing sound
I purchased a Stressless Mayfair Star Base. It is comfortable to sit in, but it is squeaky and noisy.
Delivery was significantly delayed from the promised time, and when I inquired, it seemed like they had completely forgotten about it. They rearranged the delivery, but it was delayed again.
1 augusti 2025
Svar från Stressless Australia
Dear Stressless Customer,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.
Please feel free to contact us at office.au@stressless.com regarding the squeak you are experiencing with your recliner and we can investigate this further.
Kind Regards,
Stressless Customer Care Team
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
The outcome
The outcome. Furniture is amazing, just the waiting was tedious. The Mary II Was told June, rolled over to early July. To be given a revised date then to be postponed a few more times.
16 augusti 2025
Svar från Stressless Australia
Good Afternoon,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
Should you ever need us, please contact us at
office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
Delivery Problem
This review is regarding our delivery experience.
We placed our order in January 2025 and were advised by the retailer that delivery should be in roughly 20 weeks. Happy with that.
Upon checking with the retailer in August 2025 they advised that the furniture had left Melbourne in May, but they didn't know where it was. Ultimately they did locate it but tried to advise us that it takes 2 months to get from Melbourne to Queensland. We found that hard to believe; also there was obviously no tracking by our retailer.
8 augusti 2025
Svar från Stressless Australia
Dear Lorraine,
Thank you for your review.
It gives us great pleasure to welcome you to the world of comfort that only a genuine Stressless® seat can provide.
We hope that your newest piece of furniture will soon become your favourite.
We are sorry to hear that the delivery process was an issue for you and we will address this with the Stressless retailer with whom you placed your order.
Should you ever need us, please contact us at office.au@stressless.com.
Kind Regards,
Stressless Customer Care Team
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