Ordered a pool, while going to build I soon realised it was missing the support legs. Contacted the company and I was swiftly offered a refund, received within a few days. Can’t fault company I will o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Se mer
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Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... Se mer
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I was pleased that the item arrived so promptly as it was a birthday present and came in time for the birthday. HOWEVER I made an order at the same time order S21412 and am still awaiting delivery!... Se mer
Företagsinformation
Skrivet av företaget
Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.
Kontaktuppgifter
Lancashire Way, PR2 5PB, Preston, Storbritannien
- Sales@straight2you.co.uk
- straight2you.co.uk
4,7
Utmärkt
121 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Received wrong item
I have used your website before to order Disney 100 stickers and it was great! This time I ordered 5 packs of the Harry Potter stickers and instead received Disney ones. I emailed twice, no response and contacted you via your website and still NO RESPONSE. Its been a week now. Does anyone answer emails??
Edit: I have been constantly checking my spam/junk and there hasnt been a single email from yourselves come through as of yet. I have also checked my emails on different devices and still nothing. My storage space isn't full either.
24 juni 2025
Omdöme utan inbjudan
Svar från Straight2You
Hi Siobhan,
We have responded to both of your emails. Our first response was sent on Monday 30th June and the 2nd response was sent 1st July at 15:23. Please can you check your spam/junk folder. Alternatively, please call us on 01772 708129.
We aim to give the best customer service as possible to customers, so are disappointed to see you have left a 1-star review, despite us responding to your emails and there simply being a communication issue with emails going to your junk folder. One of our colleagues is going to attempt to contact you again today (2nd July) to try and resolve this.
Edit: We have tried to contact you again this morning (2nd July) to the email address you have contacted us from. This obviously is not working for some unknown reason, please can you call us so we can resolve this? We do not have any other contact details for you.
Kind regards,
Straight2You
Avoid!!!
Avoid. A scam website. Sent me an entirely different product, ordered a doll, received a train of much less value, wouldn’t send the doll until I return the train, that I didn’t even order (which I have no problem returning, I didn’t want the train)
13 juni 2025
Omdöme utan inbjudan
Svar från Straight2You
Hi,
Thank you for leaving a review,
We can assure you that we are NOT a 'Scam Website'. We have had an extraordinary amount of orders recently and your order was mistakenly sent out with the incorrect product.
Our customer service team has been in contact with you to try and rectify this. We have sent you a returns label to return the incorrect product to us, and have also sent out the correct item for you.
We pride ourselves on giving customers the best experience possible. If customers have the very rare issue, such as in this case, we will always aim to rectify this swiftly once we have been notified.
We are disappointed that you have left a 1-star review, but please feel free to get in touch with us directly if you wish to purchase from us again and we will aim to help you as best as we can.
Best regards,
Straight2You
Great service & good prices
Great service. A1 products which arrived quickly and well packaged.
Individual Disney 100 crystal art stickers at a fab price.
28 april 2025
Svar från Straight2You
Hi Diane,
Thanks for the positive review. We hope to see you again soon.
Regards,
Straight2You
Svar från Straight2You
Thanks for the positive review.
Regards,
Straight2You
Good experience
Quick delivery, well packed to survive delivery intact. Reasonable price. Would shop there again.
25 april 2025
Svar från Straight2You
Thank you for the positive review. We're delighted to hear that you enjoyed your buying experience and hope to hear from you again soon.
Regards,
Straight2You
The products are perfect
The products are perfect, the prices are reasonable, the delivery is very fast, it would be nice if you could buy the cards not only in packs but also individually.
24 april 2025
Svar från Straight2You
Hi,
Thanks for the positive review. We are planning to release the stickers individually at a later date, so please keep checking the website for updates.
Regards,
Straight2You
Love this company
Love this company, they sent s free gift with my first order. Very reasonable prices, just had to buy from again!
11 april 2025
Omdöme utan inbjudan
Svar från Straight2You
Hi Gemma,
Thanks for your review. We hope to see you again soon!
Regards,
Straight2You
Quick delivery
Quick delivery, item as described and best price i found online! Would use again!
28 mars 2025
Svar från Straight2You
Thanks for the five star review.
Regards,
Straight2You
Svar från Straight2You
Thanks for buying with us and the 5* review.
Regards,
Straight2You
Efficient and helpful staff.
Product was delivered earlier than expected. Any online queries were answered very promptly. A small part was missing. We rang the number given and talked to a few helpful folk and the part was posted out ASAP.
25 mars 2025
Svar från Straight2You
Hi Pamela,
Glad to hear that we resolved your issue quickly and that you're happy with your experience. Thanks for shopping with us.
Regards,
Straight2You
Fantastic customer service!
Fantastic customer service!!
Had a faulty item ( manufacturer issue) and they changed it straight away . Great communication ( you can speak to actual human beings ) and just really good customer service which is refreshing these days I also messaged them regarding delivery before I placed an order and got an instant reply… which again shows the great service. First time I have used them , and 100% be using them again.
3 mars 2025
Omdöme utan inbjudan
Svar från Straight2You
Thanks for the positive review. We hope to see you again soon!
Bought 2 paddle boards from…
Bought 2 paddle boards from them.customer service has been absolutely amazing! One paddle board unfortunately had a wee hole in it, got sent a replacement straight away no issues! Highly recommend this company, it’s so refreshing dealing with people that actually have their customers best interests at heart and are truly helpful.
12 september 2024
Omdöme utan inbjudan
A perfect shopping experience A+++++
I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box.
I received regular emails which kept me updated every step of the way and I received the houses quickly in sturdy packaging.
I am delighted with the items and the transaction was perfect from beginning to end so I wouldn't hesitate to shop here again.
12 februari 2025
Omdöme utan inbjudan
Svar från Straight2You
Thank you for the positive review.
Tysm for the package
Tysm for the package, seven formula one cars all in perfect condition, also a speedy delivery ordered on 31/12/24 and came 4/1/25
4 januari 2025
Omdöme utan inbjudan
Svar från Straight2You
Hi Theo,
Thanks for the 5* review. We hope to see you again soon.
Regards,
Straight2You
Fast delivery no problem at all will be…
Fast delivery no problem at all will be use again
27 december 2024
Svar från Straight2You
Hi Mandy,
Thanks for your order and the positive review.
Regards,
Straight2You
Good value
I was sceptical as I'd never used this site before so I only placed a small order. However I'm happy to say all items orders were delivered and a great value price thank you
25 oktober 2024
Svar från Straight2You
Hi Katherine,
Thanks for the positive review.
Regards,
Straight2You
Great Customer Service
I ordered from here and had a hiccup with delivery but the customer service team were amazing, quickly fixing the issue and also refunding my postage. Will be purchasing again highly recommended
27 oktober 2024
Omdöme utan inbjudan
Svar från Straight2You
Hi Louis,
Thank you for your positive review.
Regards,
Straight2You
EXCELLENT COMPANY
Where do I start. This is the best customer service I have ever come across. I bought a Helly Hansen winter coat March 2024. I wore it this month and noticed a few teeth from the zip missing. I emailed customer service last Tuesday evening, they replied straight back and a new coat was sent out, a return label was emailed to me and I received my coat today. One happy customer.
8 oktober 2024
Omdöme utan inbjudan
Svar från Straight2You
Hi Janice,
Thank you for the positive review. We're happy to hear that you're satisfied with our service.
Regards,
Straight2You/Marine Supplies Direct
Received my order with many thanks
Received my order with many thanks, can't wait to order my next lot of Disney diamond art,
Fast + efficient delivery service keep up the good work
24 september 2024
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