Ebay Omdömen 

Biggest scam on the internet. Fake goods, Fake sellers, Yet somehow my money stil gone. Ebay no help at all. Customer Service? Based in some poor country, No maners morales, probably earning £5 a day plus lunch. Ebay enable scam but not responsible for it ? My Scammer probably works in the customer service department ? STOP USING EBAY !!!!!!!!!!!!

Buying many times but if you selling throw Ebay be ready for un uderstanding bills later.
For example sold item worth 30 pounds, already provision has been taken by PayPal 1.83 pounds.
So, eBay telling that they changing 10% on them profit.
After a month receiving 12 pounds bill from Ebay, question where is this 10% ? This is nearly 50% of them profit.
Am removing all my selling stuff of them, looks greedy institution.

Got sold defective IT equipment, customer services ineffective, hundreds of pounds out of pocket, seller laughing all the way to the bank, so much for the money-back guarantee, didn't work for me.

Totally appalling these days once was great now it is rubbish. Buyers get away without paying unable to contact bidders total utter excrement; n 21st Century diabolically bar company

Ebay is going down the pan fast with their new payment system from buyers.Eventually Ebay will have no sellers at all

I have had years of good service from ebay with little fuss or real problems, but noticing a fair few scams - open ones, coming to the fore these says - it's as if ebay are just counting the dosh and not auditing the traders and selling methods anymore.. soared in the last few months.. eg postal delivery charge scams - £1000+ to deliver an item, you might if not wary miss, but biggest issue I see are postal refunds you cannot comply with - lithium batteries which in the UK should be collection only from trader.. if sent to customer in the post, violating postal rules.. and if you try or can send back, doing the same.. ebay ought to be able to auto flag this without fob offs on 'up to customer to unsure device is delivered safely'.. perhaps UK gov. needs to make it a law on lithium battery postal deliveries..? I am sure ebay will 'magically' spring into action when then known to be allowing illegal postal trades..

Given 3 out of 5 - a few short months ago it would have been 5 out of 5, if their service continues to go downhill I might be cancelling my account of 10 years. Starting to get or feel a bit risky.

Neither I nor the eBay seller could understand why ebay said the buyer had rejected my purchase.

Ebay's Saiteja, said it was a technical hitch that would take ebay hours to resolve and ebay would never tell me or the seller why ebay had slandered me and lost the seller a sale.

Won’t let give money back for an item I sold and weeks have gone past . Told multiple times it has or will be resolved by such a date and then still gone past .

Worst website to sell goods,
I have been scammed in ebay i lost my xbox and I didn’t get my money, very poor customer service helpless team they protect buyer and they don’t give sh….t to seller.
Bad experience i will not recommend ebay to anyone even my enemy……

I can't even express how bad their platform is when it comes to dodgy sellers!! Yet again I am going through a bad experience in trying to get my money back from a scam seller on Ebay. The seller actually message to say he wasn't sending the item and do I want a refund so there is no doubt that the item isn't turning up. I say scam because clearly the item was listed so cheaply to attract a mug like me, then the seller says there is a problem with it and because everyone knows how long it takes to get your money back if the seller doesn't refund it the seller would have asked me to email my bank details for them to transfer the money directly into my account now having ALL of my details. That's the scam! They didn't get that far because I basically let them know that I know. I then call Ebay for help who tell me unless the seller cancels and refunds I'm going to have to wait 9 days for the delivery day to pass despite the fact that (it's not going to being posted!!) then open a case which, having experience I know this can takes up to 3 weeks in total to get my money back. In the past I've had fake Converse trainers sent which I returned and had to wait 2 weeks to get my money back. That seller stills sells the fake trainers on Ebay. Then Ebay goes on about buyer protection and how we are all protected! We are not. We have to protect ourselves by being savvy to all of this. I've had to do all of the chasing to get my money back.
I've used Ebay for years and have shrugged my shoulders and brushed myself off because it sells cheap stuff and what other site does but I'm growing tired of the failings of it when things go wrong. I was amazed to find Amazon are so quick with deliveries over the covid months and now spend more time on there. So far I haven't had the same issues but then nothing has gone wrong as yet. Only time will tell with Amazon

No matter what goes on from seller and buyers thats wrong, or you disagree with, ebay never allow you to go without your item or your money back.

Very safe in my 16 years using ebay

Utterly hopeless for sellers. EBay allow you to get scamed right left and centre. 3 out of my last 5 sales have been refunded to buyer with them able to keep the product. I don't even get my postage back. Customer service is a joke. Read from a sheet and have no commen sense. Hay EBay, after 19 years as an occasional private seller with 500 feedback at 100%....I'm gone. Facebook now offers a much better option. Been using FB 6 months now and all good.

Having spent an inordinate amount of time speaking to and texting eBay assistants with no positive outcome I thought I would make a formal complaint. It has proved impossible to do. The assistant gave me an email address customerhelp_uk@eBay. .com. I emailed my concerns to this address and had a reply stating that this email address cannot be used for contacting eBay customer support. What a dreadful company eBay have become. I will be looking for an alternative.

Absolutely unbelievable service from ebay. Purchased and paid for an item from Piercehouse (equally untrustworthy and lacking in integrity). The cost was £27.70 although the item was only £9.60. The balance was p&p. I was then informed by Piercehouse that the order had been cancelled due to my non payment! When I asked what was going on they said ebay had informed them that I hadn't paid. Ebay told me this was untrue so I contacted the seller again and had £9.60 refunded. I complained again and spoke with an ebay advisor who seemed sympathetic and said it would be escalated. I then received an email stating that I would not be refunded without giving a reason. The seller says ebay found in their favour. No integrity at all. Ebay cannot be trusted with our money.

Sold and item for £200 seller fees cost £33 then shipping fee £35. Won’t use eBay again cost is ridiculous. 3 days and I’m still waiting for the money to be released from eBay.

One star is even well too much for them.
New payment system for sellers ? W t f ! I want my money right now ! All sold 8may, now is 11may and still no money ! What a crap. Seller fees from years are stupidly high, also fees from total price, incl postage ? If I sell something for 99p + £4 postage, after sale fees and insertion fees make me loosing money. eBay is killing itself. I give them maybe 2 years and they disappear. I stop buying on eBay long time ago, just selling. Now I go to Amazon, shpock, etc for selling stuff. No more eBay! My advice, sellers, find another place, this one is finished.

ABSOLUTELY DISGUSTING so called Customer Service. Seriously the staff just need a job and happy to lie (so not always saying its their fault) but the management or so called management team 🤔 laughable they have no idea what their doing or how to manage anything. I have been with eBay for over 15 years an in the beginning I would say extremely good and very caring towards their users and customers but seriously over the last 8 years it has gone from bad to worse to nowadays SHAMBOLIC.
The staff on the phones just don't seem to care and when the core of a companies body dont care they learn it from somewhere and its usually the management. Managements nowadays have no idea of customer care and service and how to treat their customers let alone their own staff. PLEASE PLEASE PLEASE someone bring out a new site similar to ebay with one main difference a customer service with a thoughtful & caring attitude towards its users and that EXCELS IN GREATNESS as at present EBAY certainly does not have the customer service attitude that its users deserve.
Dont forget ebay YOUR customers and users made you and they can DESTROY you just as easy.

I’ve used eBay for going on 8+ years never had a major issue with them if my item never arrived ebay sorted it and I got my refund it’s an annoyingly long wait just it does happen this has only happened a handful of times all the other times have been seemlessly amazing

Absolutely rubbish company. So I decided to try the nex eBay bank thing and wow what a load of rubbish. I sold something that is pick up only. Now the buyer has paid by bank. What am I suppose to do with that? Wait 3 days for payment because of stoopid eBay.

I'm gonna try and revert it back to paypal now. I don't like waiting 3 days for my money.

I bought a printer for £ 64.77 at Ebay-ricwills and the equipment was not ready for immediate use. I paid an additional £ 17.60 postage fee to return it on March 5th, 2021, to the supplier with his consent, and so far no refund has been returned to me. In other words, I lost the total amount of £ 82.37, which I consider to be a swindle. So, stay away from this kind of vendor.