Ebay Omdömen 

The customer service is useless bought at item and it never arrived.

Extremely cheap, low quality and damage items in high price. Please don't wast your money to order in ebay.

I didn't even want to rate this 1 star!! I purchased 6 rolls of Artificial Hedging from the seller heyo_39(10434) on ebay on 9th March, £160.00 in total. The parcels were supposed to be delivered by Hermes on Monday 15th March and I am still waiting on them!! Hermes have picked up the parcel but the tracking has not moved since 13th March. I contacted the seller to advise this and they said that they would contact Royal Mail to see were my parcels were which I thought was odd to start with as it is not Royal Mail who were delivering my parcels!! I went back to the seller and advised that it is Hermes who are delivering my parcels and since then they have not provided me with any update and are refusing me a refund. I escalated this problem to Ebay but they have closed my case without issuing me a refund as they said the seller is not covered by the Ebay Money Back Guarantee and have not offered any further support, shocking customer service. Thankfully I paid via Paypal and hopefully get my money back this way but have to wait a few weeks to get this back. Be careful when ordering on Ebay, check that your purchase is covered by the Money Back guarantee and also avoid buying from this seller. Finding it hard to understand why ebay/seller would think that it is acceptable to pay for goods that you have not received and refuse to refund your money? You should not have to fight for your own money to be refunded when you have nothing to show for it. Shame on you Ebay and Heyo. Will not be ordering from Ebay again as there after customer care is very disappointing!!!

Astoundingly bad. eBay reassure you that it's safe, seller cons you, doesn't deliver etc eBay have it covered. I had a run of items that did not turn up at the start of price gouging due to covid, I had bought items at regular price and suprise surprise the sellers didn't send. Their feedback full of angry buyers who hadn't got their items. I got the money back but then I had a damaged item sent. In the middle of this return eBay kicked me off for making to many return claims. They would not speak to me. I couldn't finish the claim. I had returned the item already and never got my money back. EBAY IS NOT A SAFE MARKETPLACE. Riddled with con-men,liars and people who are just not any good at describing things or completing their listing properly. I have had a seller admit that an item was not 925 silver just silver plate and they laughed at me because they knew eBay would do nothing about it. Ps 925 stamp does not prove something is silver it's not a hallmark. eBay know this and they know people are decieving customers. They could at least expose this lie but they don't. EBAY ARE SCUM

Do I have to give flea bay even 1 star?!!!!!
Forget your money back guarantee with this company.
Bought an item and was sent the wrong thing....Stated my reason which was that it was the wrong sized item and found out that because I should have said it was the wrong item....I will apparently have to pay for the return postage.....So is not the right sized item the same thing as the wrong item?
eBay is just a con and the staff they have taking the calls are from Outer Mongolia or someplace where clear English is not heard.
Told them to keep the blummin’ item and will put it down to experience.....Just one word of advice for all reading this though.....I you have a thought that buying online is ‘convenient’....Perhaps it is if your buying on the right kind of site......Fleabay is deffo not fit for purpose on any level or for ANY item and when purchases go wrong it takes an age before you resolve any issues.....That is IF you manage to.....It’s a con and best to buy from established companies rather than the minority of incompetent sellers.....Just recently I know of a purchase made on there where the sent item was fake.

Have not sold anything with eBay in years. The first time I sell something I get an invoice for 10% of the amount I sold the product for.

Nowhere is it made clear that this is the amount I will be charged.

What makes it worse I spoke to a rep called Sarah who said ‘I totally understand where your coming from’ ‘ to see this you have to click something which will bring down the 10% fee’

She also said there was a promotion on where I COULD have paid just £1 for the listing but it’s ‘done’ now so there’s nothing she can do.

So to sum up I’m paying 100 times the amount I could have paid and I have been misslead to believe I wouldn’t be paying anything.

If this doesn’t get resolved with in the next 24 hours I will complain to the FCA and you will have lost a customer for life .

I am not writing this because of a particular incident, I am writing this after talking to many people and reading your reviews. I have been with eBay since they started in the USA a see that they have lost their values, direction and community spirit that they talk about so much. They should have been the biggest, even in old Hollywood movies people used mention “I bought it” or “sold it on eBay” not anymore. Like everyone I can list many bad experiences and faults with eBay but there are some positives too. The basics are they can talk a good game but don’t play like they talk or even fairly. Yes currently sales maybe on the way up but so are many e-commerce sites this is down to the growing trend of buying online but also because of lockdowns and the fact that the majority of retail is closed. Most savvy companies would use the opportunity to build and keep the momentum going. eBay look at sales and buyer but do not in anyway value there sellers and I don’t feel they realise that without the sellers they would have no buyers. They do not respect people that have been loyal for a long time and made them who they are thus far. They cut people off, close accounts and feel they do not need to justify or give reasons. They do not try to hold on to anything or reach an amicable solution, they push them out and close the door. These are sometimes people that have built a business and reputation up over many years and grown to rely on it but that does not count for anything at all. Sometimes these people will go off and do better elsewhere hence my title Shallow. I have no idea who makes the decisions or even if he has a head on his shoulders or business background but there are many people that could lead better and generate more revenue.

the worst place to sell anything))

i been on ebay 16 years

sold only 2 items for £230 an £260 i paid 30 pound seller fee an 26 pound them my ebay acount said 0 owing i also owed nothing before

two days later im looking at my seller account now says £75 owing what the helllll!!!!!!!!! these company are big thievs thev`e lost many good ebay seller

big crooks

Pretty much appalling customer service & new rip off fees have ruined what used to be a great way to recycle used items & help with paying for my kids clothes.
Ebay have tried to make out that they are saving sellers money by cutting out the "middle man" on payment by handling payments themselves, rather than it going through PayPal who used to take a cut on top of eBay fees. Total BS. They (ebay) now charge 12.8% fees (was 10%) however they also now charge 30p per item as a money handling fee plus about the same for any small adjustments such as "buy it now" which they've craftily set as a default to each listing. I've always found it annoying that they charge fees on p&p, but now, if I sell a kids item for £1, I can lose any money made on fees for the item, the postage & then the 30p fee.
The customer service team don't seem to get why I find this such a problem!
Will be looking into other selling sites.

Same as others except the ebay seller was naria_store who used 'other courier' and trackingace.net to claim that they delivered my £19 item. My experience with ebay was shocking, they told me that the only way to get a refund was to provide proof of failure to deliver from trackingace.net and 'other courier' which is impossible, I have contacted citizens advice who will hopefully take this to trading standards, I urge anyone else in my situation to do the same.
I will not be using Ebay after this experience. It is a loophole that they are unwilling to close.

EBAY ARE THE WORST COMPANY FOR SELLER HELP
THEY DON'T GIVE A SHIP ABOUT ANY ONE

ALL ABOUT THE MONEY FOR EBAY DUCK THE REST OF YOU

DICK TURPIN WORN MASK

Absolute bunch of crooks.
Fees are ridiculous
Sold a item for £200 & £12 delivery only to get a bill for £32.50!!
Last time I use them.

I bought a log splitter from top-mall shopping on ebay. Did the usual checks to see if co. was ok. After 25 hours machine stopped working. Seller asked me to do various things to try to get it going again. Nothing worked. In hindsight a delaying tactic so I wouldn't be able to claim through ebay. Totally dishonest company, ebay not much better either. Tried to claim through PayPal who have dismissed claim because Seller has said I've altered the engine and repaired it. All lies. Be very careful who you buy from on eBay, china's reputation gets worse. Will not be buying from ebay again, their refund policy stinks. Can't even leave a review of topmall on ebay, their ratings are a total fabrication.

Absolutely a disgusting company its a joke a scam buyer always wins they don't care about there buyers im deleted my account total scam artist

I have been with Ebay more than 10 years as loyal buyer and seller.
My account has been suspended without a reasons and when i tried to get in touch with the costumer service
I couldn't seek for advices or help to understand the reason and to get my account back again.
Instead i was restricted for calling so i had to open a live chat and i was connected with Colin. He wrote that my account was suspended for good, again NO reasons.and he disconnected from the chat.
I feel completely shocked to have been treated this way .Really bad customer service and unappropriated behaviour, i won t recommend Ebay to any one!!!

I created an account a few years ago and never used it for anything at all, then the account got indefinitely suspended for no reason, contacted customer service and absolutly no information why it got suspended and refuse to appeal, terrible company.

I am an ebay seller and this company is just taking a mickey. They take nearly 10% from every sale [about £400 a month from me.. the cost of renting an apartment] make Billions, yet they are most unhelpful if something goes wrong and their website have become so complicated, obsolete and NOT seller friendly it is a joke. Do you receive an email with a customer saying something about the order? Ok, there is a link to that order.. you go to that order linked page and it is completely useless, so you have to copy the order number, go to the sold items, search for the order number... you get where I am going with this.. 5 minutes to do something that should require 5 seconds. Another example.. you list an item and put the dimensions of the packaging in there.. you would expect that when you go and print the postage, the dimensions are taken into account and pick the correct postage [letter, large letter, parcel etc].. instead nope! If the item is less than 100gr, the letter size is select automatically [while you specified on the listing packaging dimension that it is 2cm high.. so it can't be a letter!!!]. Seriously! Hour wasted on a old piece of crap technology. Not to mention they can do whatever they like [remove listings at will, restrict accounts] and get away with the "we don't share internal information". A complete disgrace. As always there is a positive side to this, it makes ppl wanting to build their own website, one that do not rely on racketing fees and threats of actions taken against the account without giving any proof of what you have been doing wrong. Seriously, I can't wait to run as far as possible from this bunch of cow milking business.

Awful nowadays, OK for buying if you can't find it elsewhere buti have given up selling on there - way way too expensive after ebay then PayPal fleece you for their cut. Corporate greed might be their downfall if they don't change soon. Just look at all the reviews.

Horrible fees.
No real protection on both side seller and buyer.
They care only fees. 10%!
I start to avoid ebay.

absolutely rubbish a week and half ago bought a computer the item was removed from the site no explanation given, and no refund so im losing money and computer,
im sick of it