Worst language school admin in the world
Dear Kirsty,
Since the start of booking, there is nothing but “efficiency” when you asked for transaction and money, like when booking the taxi transfer from the airport you didn’t even ask or check where the airport was and decide the wrong pick up point; and not to mention the date that was said in previous email to book for accommodation till 15/9 and soon just changed to 13/9, and even when faced with these incompetence and uncertainty, I let them slide, didn’t I? I still have trust in you and the institution because I was under the impression that this is all but some tiny mistakes - forgivable.
And the accom issue, apparently I have to bear the consequences and take care of myself on a foreign land - even though I paid for the service and confirmed the details and had the confirmation and invoices, and when I arrived where the accommodation had no record of me and had no reason to shelter me but expelled me; I had no support even calling multiple numbers and asked for help in different platforms I could reach - I rectify your mistakes, with my own money and actions even though it is a mistake from your side and yet, not only didn’t you admit or take the responsibility, but also spin this on my side of not making the emergency call which is not presented rightfully and make any reference to it - to anyone with the same amount of info would be confounded - I have to pay and become your colleague with an obligation to take care of your mistakes, which I did, very undignified of you isn’t?
And the more funnier it gets as this unfolds, is that your avoidance to admit making a mistake and refuse to apologize, and continue to believe mixing up two figures (which unbelievably I had to clarify multiple times) is fool-proof strategy to placate my request - it shows how efficient one could be in taking money but very lacking in making jobs done. Because I have to make the job done.
I guess applying my standard of competency in this institution is asking too much because I was not aware that the normal standard is far beyond other’s understanding. It shocks me, but I am more knowledgeable to the variety in human species now.
Since I have not yet seen any confirmation of the transaction - I requested but unlike what I had sent as confirmation when I made the transaction, and hence I am waiting, patiently, and will be following up on it, within the 3-5 days you claimed it would come through - which didn’t.
Please do not send any illogical arguments here again to hurt my brain, or the deliberate attempt to misunderstand and dismiss my request, again, and again. It’s not about money ever since you have avoided the responsibility, and kept saying that I could have made all difference if I wasn’t too ignorant to call a hidden number, and also when you have been mixing up figures (even after multiple times of clarification, with the aid of point list, (1), and (2), which seemingly unheard of from your understanding shown in email), trying to make it only plausible logical to fools who couldn’t do maths.
And on top of that, the weird looks and wrong information you have spread about me around the school - I am so amused to a level that I see how the British representative in Hamilton is still very true, and funny to the core.
I forgive you, because you have made me laugh, and even that’s more than you deserve.
