I recently bought an AC unit in the middle of a heatwave, which arrived earlier than the estilated delivery date. Even though that unit arrived with damage from transport, they immediately arranged a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Taking them to court. Supplied balancers which failed and caused my batteries from them to fail and killed a £1800 3d printer. Ben the son of owner emailed saying can independently charge batteries in... Se mer
So.......problem with my Sterling 12v-60a Pro Charge Ultra battery charger. You send a message, almost instant reply, fill in a form, follow up with discussion about problem and sending unit for repai... Se mer
Företaget har svarat
What a refreshing company. The 4yr old split charger on our camper had stopped working. Before replacing I rang Sterling's tech support. They talked me through a factory reset to no avail. They said t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Providing industry leading power electronic solutions to all modern power problems. Including Lithium systems, off-grid solar installs and modern DC/DC and AC/DC distribution. We pride ourselves on our products and keeping our customers happy- as the best item in the world could be ruined by poor support or poor direction. Let us help.
Kontaktuppgifter
Unit 8, WR9 0NX, Droitwich, Storbritannien
- 01905771771
- info@sterling-power.com
- sterling-power.com
3,7
Medel
29 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had an issue with my batteries
Had an issue with my batteries. Contacted the technical team and arranged to bring my motorhome in for them to check. They resolved the issue swiftly and professionally.
A big shout out to Will and the team for such excellent service - many thanks!
3 februari 2023
Omdöme utan inbjudan
Svar från Sterling Power
Thanks Steven! Will is pretty good, we like him around! :)
Absolutely Amazing Service
From the initial phone call to the finished repaired inverter, I have to say that Sterling have been fantastic.
My boat maintenance guy was quoting me £1500 for a new inverter, but Owen at Sterling rebuilt my inverter at a total cost of £366 inc VAT. Highly recommend.
An absolutely fantastic experience from start to finish.
Thanks guys 😊😊😊
31 januari 2023
Omdöme utan inbjudan
Svar från Sterling Power
No worries Phil!
It was our pleasure :)
Quality and after sales service superb
After 10 years of excellent service from my battery to battery charger I messed it up when I was working on my camper van. I contacted Stirling Power and they said to send it in and we will have a look.
Owen contacted me promptly and said its all fixed for you. I was amazed and just so pleased. He told me the cost of the repair which was very reasonable to say the least. It was sent back to me very quickly. From me sending it to recieving it back was just 6 days.
Stirling Power Products Ltd are truly an excellent company to deal with both for quality products and are second to none regarding after sales service.
Thank you so much Owen and Sterling Power.
17 november 2022
Omdöme utan inbjudan
Svar från Sterling Power
Hello Mr, Seddon-
We're happy to help! I'm sure Owen's already read this and he sends his thanks :)
SIMPLY THE BEST !
EXCELLENT GOOD OLD FASHIONED PROFESSIONAL CUSTOMER SERVICE ! TOP SPEC QUALITY ITEMS WITH BACK UP FROM A GREAT STAFF.
6 augusti 2022
Omdöme utan inbjudan
Svar från Sterling Power
Cheers Ed! We do try our best :)
What a refreshing company
What a refreshing company. The 4yr old split charger on our camper had stopped working. Before replacing I rang Sterling's tech support. They talked me through a factory reset to no avail. They said to send the unit to them & they'd have a look no problem even though it wasn't in warranty. I sent the unit on Monday afternoon, Tuesday morning I had an email saying it was a blown capacitor & it had been replaced. 9am Wednesday morning I got the item back by DPD next day. NO CHARGE!!!! In this day & age totally blown away by their service. £200 saved !!!!
8 juli 2022
Omdöme utan inbjudan
Svar från Sterling Power
Hi Kevin! Glad to have been of help! Give us another call if we're ever needed.
Thank you Sterling Power UK
Thank you Sterling Power UK
The alternator on my boat, which was controlled by a Sterling Power Pro Reg BW Regulator suffered a dramatic failure when the water pump seal failed. When I connected the regulator to the new alternator, it failed to charge. Being a sealed unit I had no alternative to send it to Sterling Power to be checked out.
The regulator was sent on Tuesday lunchtime, at 10:00 on Wednesday I received a phone call from Sterling Power informing me that there was a small issue that they had dealt with and the Regulator would be returned to me, free of charge. It’s 11:00 on Thursday and the repaired regulator is sitting in front of me.
Outstanding service you guys at Sterling Power. Thank you so much
19 maj 2022
Omdöme utan inbjudan
Svar från Sterling Power
Cheers David! Sorry for the late response, but we do try!
I’ve had there products for quite a few…
I’ve had there products for quite a few years on a no of boats I’ve had
I recently had a problem in that I lost a few accessories
In exchanging a pro combi inverter over to a new boat
I contacted sterling power to see if they could help even thou the bit of equipment was now discontinued
To my amazement they sorted me out from one phone call and deliverred next day
I can not fault there products
I can not fault there customer relations
100% 100%
Thanks sterling power
Gadgit
NB Gadgits Coral
20 januari 2022
Omdöme utan inbjudan
Svar från Sterling Power
Thanks Gadjit!!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.