Team Sterka Omdömen 

Focusing on personalities and behaviours alongside lots of practical tips and tricks to help improve your approach to client service, we found this invaluable and also enjoyable

Great & very useful experience! Learned lots of new tools to help me improve my day-to-day comms.

Great training programme!

I completed the 6 month training programme and feel like I have learnt so much, would recommend to anyone wanting to gain more experience in account management!

Was a great course and definetly helped build our team skills and improving clients communication.

Our agency has just completed a 6-month training course with Trenton at Sterka, and I personally feel revitalised. Trenton’s down to Earth approach, practical tips and tricks and a healthy dose of common sense reminders have made a huge impact on my work day to day.

I am more empathetic towards my clients and teams (not that I wasn’t before, but now it works better), I have clearer communication strategies, I organise my meetings and workday better, I have less power struggles and manage challenges and conflicts more efficiently.

I have sharpened skills I had but forgotten, added new skills to my toolbox and feel more confident than I have before. I overall feel more equipped to do a great job and also look after myself - both of which are crucial in a fast paced agency environment.

Trenton has been a breath of fresh air we all needed in our lives. His energy is infectious! The interactive nature of the course has meant that we mingled with others outside of our agency and have learnt from them as well.

It has been the most useful training course I have completed to date and I highly recommend it for anyone working with clients.

Taking part in the Team Sterka training helped me massively with my confidence. It allowed me to get in front of others confidently as well as teaching me how to handle difficult conversations with colleagues and clients. I would 100% recommend this training to others.

My experience with Team Sterka was very rewarding. Each session provided a new and thought provoking lesson discussing agency work, client relations and internal team building. The fortnightly sessions never felt as if they were impeding on my workload, and they even provided a fun experience and break from some of the struggles work duties can cause. All in all a great course that I would highly recommend.

A fantastic series of training sessions, expertly conducted by Trenton. Lots of fantastic tactics and approaches to client service and client relationships. Would highly recommend this training programme.

Really great training programme. So many practical techniques that I have used in my day to day in terms of understanding and listening to clients. And some insightful tips with regard to my own personal development.

Actionable training with practical exercises in groups.I learnt so much about how to manage communication with others and alot of stuff about myself!

Trenton is a really great speaker and teacher who really embodies all his teachings. This course is very practical, compassionate and realistic. You get a real sense that Trenton has experienced all the same agency life problems that you have, and his learnings are very valuable. There's lots of participation and engagement which I liked - don't expect to just sit back for an hour! You'll be challenged!

Great training programme: actually changes behaviour for the better - if you want your teams to be better at understanding and listening to clients, better at managing meetings and following up and better at presenting - definitely recommend

We've been impressed with Team Sterka. They provide intelligent coaching and training, with an emphasis on emotional intelligence - being brave and assertive but with empathy and always very outcomes-focussed.

If you want your team to excel with clients, Team Sterka's programme is a must! The topics are bang on in terms raising the level at which your team operates with clients, and with each other and the difference between people who do the training and those who don't is palpable. The sessions are highly interactive and their bite sized nature means that people have practical tips that they can weave into their everyday ways of working immediately.

Wow. That was an awesome experience in how to navigate the complexities of turning challenging interactions into constructive and productive outcomes. The sessions are thoughtfully timed and engaging. It’s a course I’ll go on again. Not only will this help me in business but also as a husband and father too. Three for the price of one!

Trenton ran a leadership workshop of us back in April. It was fantastic!

He was professional and engaging. I know the group took away tons of actions they could implement straight away.

Team Sterka are phenomenal in transforming business process and leadership teams. Their expertise, dedication, and innovative training significantly boost productivity and efficiency. The team is incredibly responsive and always goes above and beyond to meet their client needs. I highly recommend Sterka for any business looking to mature their business and achieve outstanding results.

I recently attended two trial workshops offered by Sterka Team: "Active Listening for Win-Win Outcomes" and "Making a Great First Impression with Clients." Both sessions were highly engaging, thought-provoking, and a great reflection of the quality we can expect if we sign up our team for their full course.

Trenton was engaging and charismatic, making the sessions enjoyable and informative. The tips and techniques shared were practical and immediately actionable, which I found extremely beneficial.

I recently attended a workshop and loved it!

The session was about creating a first impression that builds trust and I cam away with some great practical tips.

I also had the chance to meet other business leaders, which led to some great networking opportunities and a chance to share our own experiences.

Overall, a well-organised and insightful experience that I highly recommend to fellow leaders.

Well-run and useful training session for senior leaders