This is the worst company I have ever done business with. Dishonest and lying owner on more than one occasion when I tried to resolve the issue. PRODUCT OF VALUE LESS THAN 150 EUROS DO NOT HA... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought stencils from 'Stencil Up' for my 12 yr old grandchildren who are decorating their bedrooms. They have been a great success. Detailed designs but resiliently made so could be reused several... Se mer
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I love the final result but as I was w undertaking a large project (hall stairs and landing) I have needed to reorder as the stick fails after a time (despite cleaning carefully). I wouldn’t mind this... Se mer
Delivered quickly, even with RM strikes and the August BH weekend! Bought the untacked version, it's made from a thick but bendy plastic, so confident it will last through my project. I love the st... Se mer
Företagsinformation
Skrivet av företaget
Designer and manufacturer of decorative wall stencils and craft stencils. Our wall stencils are large format allowing you to quickly and easily create a beautiful feature wall a perfect alternative to wallpaper! Unlike wallpaper, you can also create a wall in any colour combination you choose. We also have a growing range of craft stencils, suitable for fabric, furniture and scrapbooking.
Kontaktuppgifter
Cambridge, Storbritannien
- 07824 479630
- info@stencilup.co.uk
- stencilup.co.uk
2,9
Medel
218 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Stencil Up
Thanks so much Janicke!
Stencil panel
Stencil panel arrived in good time and measurements were spot on. The design was exactly as shown. I was very pleased with this product and would use it again.
12 oktober 2020
Svar från Stencil Up
Thanks so much for the review Rena, your finished piece looks gorgeous!
I was disappointed that the two…
I was disappointed that the two stencils I ordered weren't in individual packaging. This makes it difficult for storing my stencils for future use and also for allowing them to lay flat.
12 oktober 2020
Svar från Stencil Up
Hello Barbara - thank you for taking the time to review. I see you ordered wall stencils which do not have 'packaging' as such, as it would be impossible to ship, being large flat sheets.
I'm sure you can appreciate that when posting thin sheets up to 895mm in length, it is necessary to roll and post in a tube, otherwise the postal costs would be far higher than the stencil itself! The tube they arrive in are for general posting, just like Amazon would consolidate multiple items into one box.
You commented on email, that US based companies package in large plastic bags, this is something we are wholeheartedly against! The use of unnecessary plastic packaging is not something we would encourage, as stencilling is an eco-conscious form of decorating with limited waste.
There are many alternatives to storing your stencil, such as portfolio sleeves and I would encourage you to look at storage that does not result in the use of oversized plastic bags.
Svar från Stencil Up
Thanks for much for the review, so please you are happy with our new wooden panels!
Great quality and selection...
The whole process of buying, selecting and getting some advice from the customer service team has been awesome - the site is very informative and has good quality videos as well. The stencils themselves are durable and can be used often. Highly recommend this company !!
Also are priced very sensibly..
5 oktober 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thank you so much for this wonderful review!
Fast delivery
Fast delivery, good quality product will use again and recommend.
4 oktober 2020
Omdöme utan inbjudan
Svar från Stencil Up
Great to hear Tracy, thanks so much!
Good quality stencils and brushes
Good quality stencils and brushes. Very quick delivery. Very happy would use again
3 oktober 2020
Omdöme utan inbjudan
Svar från Stencil Up
That you for taking the time to review, pleased you are happy with your purchase!
Large ginko leaf stencil
I ordered this stencil for an outdoor project that was delayed due to lockdown
Stencil is great quality I am looking forward to using it to give a tropical vibe on an old painted concrete base in the garden
Would definitely buy from Stencil Up again
27 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thank you Teri, we would love to see some photos of your completed project, it sounds great!
Great quality
Great quality. Had to wait ages due to lockdown. Not disappointed. My wall stencil journey continues.
26 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thank you for your patience during lockdown Julie. I’m pleased it was worth the wait!
Fantastic product ,easy to use
24 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks for your review Jola, pleased you found the stencil easy
stencil looks great!
22 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Great to hear Rachel, thank you!
Art Deco stencil
Art Deco stencil
Never used one before and found it easy to use
Would recommend for those who are stencil veterans and complete beginners like me!
22 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thank you for your kind review, so pleased you had a good experience Stenciling for the first time!
A fabulous stencil
A fabulous stencil, and a great result. Only fault was slow delivery, probably due to COVID , and which now may have been resolved.
22 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks for your review Michaela. Looking at your order I see you placed a discounted pre-order while we were unable to fulfil orders due to COVID-19 delays. I’m pleased you are happy with the end result and I hope you feel it was worth the wait.
Love the stencils they look amazing…
Love the stencils they look amazing can’t wait to order more .. Delivery was speedy so will definitely be buying again ..
7 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks so much Tracy, I hope the project goes well!
I love a Stencil
3rd Stencil and another awesome job. Given my sons room an excellent finishing touch that he actually likes!
Stencil always arrives on time and in perfect condition.
6 september 2020
Omdöme utan inbjudan
Svar från Stencil Up
Pleased to hear of another successful project Matt!
Very happy customer
Excellent service, item arrived in good time despite COVID-19 and was exactly as described. Will definitely be back for more.
22 augusti 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks for taking the time to review Karen, I hope the project went well.
This company gets everything right
This company gets everything right, even down to mailing times. The website is good to navigate, the product comes with proper instructions, the stencil itself is top quality material, and it is appropriately sent in a reinforced envelope. Everything perfect. I have already ordered and received a second item.
22 augusti 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks so much Alison! Hope you’ve enjoyed your projects!
I'm so glad I found Stencil up
I'm so glad I found Stencil up. Such an interesting, fresh and contemporary selection to choose from and prompt, efficient service. The stencil turned out even better than I hoped. Good quality and easy to work with.
20 augusti 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks so much for the review Barbara, I'm so pleased your project was a success!
I recently ordered some stencils and…
I recently ordered some stencils and the new inlays, totally over the moon with my purchase, great communication, quality and service, will definitely be back for more!!
20 augusti 2020
Omdöme utan inbjudan
Svar från Stencil Up
Thanks Joanne - so pleased you were one of the first to try the inlays, and the result was amazing!
Robust selection but delivery is too lengthy
Stencil Up has a fantastic portfolio of stencils and it's easy to select and submit your order, but I haven't received my order yet. I can't remark on the product.
It's been a long time since my purchase and I am dubious that COVID is still the excuse for slow delivery. I receive packages from other vendors that deliver quickly. So if you expect a speedy delivery, don't get your hopes up and give yourself plenty of time to do your project.
15 augusti 2020
Omdöme utan inbjudan
Svar från Stencil Up
I’m sorry that you have not yet received your stencil, however as we have no information or communication from you we cannot help with trying to locate the parcel. Items are dispatched within 1-3 working days and then we are in the hands of the carriers! It’s a shame that you felt you needed to address this through a review rather than directly with us, as unfortunately packages do go missing and we always do our best to resolve things as quickly as possible, such as sending replacements and attempting to locate parcels. As your review is anonymous we cannot reach out to you on email to resolve this for you., and have no idea if you are a domestic or international customer. Unfortunately there are still delays due to COVID-19, and it is not an excuse but a rather unfortunate reason for delays. We do our very best to communicate with customers who are experiencing delays when they reach out to us.
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