Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on thei... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service! They helped find the product that fit our needs, checked availability, and shipped the order quickly.
Företaget har svarat
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Se mer
Företaget har svarat
This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Se mer
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Företagsinformation
Skrivet av företaget
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Kontaktuppgifter
10715 Red Run Blvd, 21117, Owings Mills, USA
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4,8
Utmärkt
692 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Your website is very user-friendly
Your website is very user-friendly. As an admin, I need the detailed information for each purchase. Also, I really appreciate the messaging about shipping dates, etc.
9 juni 2025
Svar från Stellar Scientific
Thank you so much Jennifer for giving us the opportunity to take care of your team.
This feedback is really awesome and helpful. It helps us understand what we're doing well.
Thank you for choosing Stellar Scientific.
Svar från Stellar Scientific
Thank you Bonnie for trusting us to take care of your lab. We very much appreciate your enthusiastic feedback!
Service has always been top notch!
21 april 2025
Svar från Stellar Scientific
Thank you so much James for your business and for sharing this wonderful feedback with us!
Smooth process for locating product and…
Smooth process for locating product and
quick response!
thanks
9 april 2025
Svar från Stellar Scientific
Thank you so much David for giving us the opportunity to take care of you!
We really appreciate this feedback. A lot of thought goes into how the website products are ordered.
Thank you for choosing Stellar Scientific!
Absolutely Amazing!!!
Everything about the purchasing experience!!!
Kind, knowledgeable customer service and the follow-up on the order and delivery.
8 april 2025
Svar från Stellar Scientific
Thank you so much Samantha for choosing our family-owned business to be your partner!
We are so touched by this beautiful review.
We have a Stellar name to live up to. It is so rewarding to hear this feedback.
My rep Justin E has been so helpful!
24 mars 2025
Svar från Stellar Scientific
Thank you so much Danielle for your business and for telling us about your experience with Justin!
He's a superstar and we're so honored to have him on the team!
Excellent Customer Service
Elisa was excellent to work with. She was able to answer all my questions and get us a quote with a quick turnaround. The 4 star is because one of our three racks arrived dented. Elisa was quick to offer a replacement.
27 februari 2025
Svar från Stellar Scientific
Thank you Natalie for your business and for taking time from your day to share about your experience with us!
Elisa is awesome and everyone loves working with her. We will share this review on Slack so people can congratulate her.
Svar från Stellar Scientific
Thank you so much for your business and friendship Rafael!
We look forward to each opportunity to take care of you.
Svar från Stellar Scientific
Thank you very much Roger for your business!
It was quite a surprise for us to discover we are now servicing a major airline!
That's a real joy for our small, family-owned business.
We're so happy you enjoyed shopping with us, and how we follow through.
Excellent Customer Service
Excellent Customer Service! Thanks to both Michelle and Justin for helping me find the correct product. I couldn’t quite place the order online so I made a call and was immediately connected to Michelle who has been a great assistant throughout the whole process. I ordered an adapter that was actually quite big for my centrifuge. Michelle was very responsive and helped connect me to Justin who’s knowledgeable about the products. Thank you for making it very easy and fast.
13 mars 2025
Omdöme utan inbjudan
Svar från Stellar Scientific
Thank you so much Mony for your business and for writing this thorough review of how the team took care of you.
We are so happy to know we made you happy!
Excellent service
I accidentally placed an order for the wrong type of tips. Fortunately, Justin noticed the error and promptly called me to help correct the mistake. I truly appreciate the excellent service and attention to detail!
3 mars 2025
Svar från Stellar Scientific
This is such a wonderful review! Thank you very much for telling us how Justin came to the rescue before the wrong product shipped.
Our sales reps are second to none when it comes to knowing their customers.
Svar från Stellar Scientific
Thank you so much Clayton for your continued patronage, and for making time to share your feedback with us!
Fantastic Experience!
Easy to set up an account and to order online; great client-representative interactions; extremely fast delivery; amazing products!
3 mars 2025
Svar från Stellar Scientific
We are so moved by your beautiful review of your experience with us Ed!
Thank you very much for giving us the opportunity to take care of you and demonstrate our insane commitment to customer service.
We will be sure to share this on Slack so your Stellar Rep, Lee Haltiner, knows the great job he did.
Justin and the rest of the crew at…
Justin and the rest of the crew at Stellar have been fantastic! Always lightning fast to respond. I can't thank them enough for their help getting my research lab up and running in record time!
2 mars 2025
Omdöme utan inbjudan
Svar från Stellar Scientific
Thank you so much Wes for this glowing review and for calling attention to the level of service you've received from Justin Erny and the support team!
It is truly an honor and privilege to assist you with your lab and research.
Svar från Stellar Scientific
Thank you so much Anthony for your business and for letting us know how we took care of you.
LabNet Vortex Adapter
We usually have to buy from Fisher Scientific due to being one of the state vendor. Not always the greatest experience and price. Not many options and brands for head adapter at FS unless is their brand. I decided then to look for a vortex adapter for our Labnet vortex and Stellar Scientific showed up in my search. Good price, fast shipping, easy to track your package through FEDEX. And they're constantly send you updates on your order. What takes a month- if lucky- to get from FS, it took 7-8 days to make it to school. Item arrived perfectly and safely packed. I wish I could buy all my lab supplies at Stellar Scientific!!
14 februari 2025
Svar från Stellar Scientific
Thank you so much Valeria for this incredible review. We are so humbled and honored to receive your attention and praise.
We are a small, family-owned business that aims to deliver insanely great service.
We appreciate your business and your kind words very much.
(Promote Elisa)
24 januari 2025
Svar från Stellar Scientific
Oh my gosh! This is an amazing review! So much power in so few words.
Thank you Evan for working with Elisa and letting us know you are enjoying this relationship.
She is special and we will share the review internally on slack so everyone can see
Thank you for choosing Stellar Scientific
Svar från Stellar Scientific
Thank you RC for your business and for identifying three ways we excelled at taking care of you!
Thank you for choosing Stellar Scientific
Very happy ordering from Stellar Scientific!
Stellar provides quality products with quick turn-around times.
5 februari 2025
Svar från Stellar Scientific
Thank you so much Kendra for making time to share a review with us and let us know what specifically you enjoy about working with us!
We appreciate your business very much!
Such a wonderful company to do business with!!
I can not put into words how fantastic this company has been for our lab! Justin, our remarkable sales connoisseur, has gone above and beyond to find the products that we needed!!! Their customer service is impeccable and their communication through every process is on point!! Well done !!
12 februari 2025
Omdöme utan inbjudan
Svar från Stellar Scientific
Thank you Kerri for taking time from your busy day to write this amazing review about your experience with us, and Justin Erny in particular.
We share these review with the whole company on Slack. Justin will be blushing ear to ear when he sees this.
Thank you so much for helping get the word around about Stellar Scientific.
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