From start to finish it has been an easy process. The products are so beautiful and functional. I liked how I was able to track the progress. And everything arrived in perfect condition.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ich habe den Shop in Galway/Irland besucht, wirklich eine Empfehlung. Vom mitgenommenen Raumduft von Julie Clarke wollte ich dann nach dem Testen zuhause noch mehr haben und bestellte im online-Shop v... Se mer
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This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They wer... Se mer
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Superb/first class service always from this Team ~ will do anything to please/assist! If something not right will address asap: eg I bought gorgeous coat but too big/returned. Refund immediately. Th... Se mer
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Företagsinformation
Skrivet av företaget
A wide variety of Irish & International clothing and gifts for all the family
Kontaktuppgifter
Spiddal, H91 YX22, Galway, Irland
- 091553108
- standun@standun.com
- standun.com
4,6
Utmärkt
271 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivered promptly and well-packaged
25 augusti 2026
Svar från Standun
Thank you Robert - we really appreciate it!
Svar från Standun
Thank you so much, Jen! We hope to welcome you back soon.
Love the body scrub
Love the body scrub. Ordered twice as many as last time so I have extra stock
24 augusti 2026
Svar från Standun
Lovely to hear this, Ellen. It is a beautiful product.
Such care and attention to ensuring the…
Such care and attention to ensuring the parcel was well wrapped and protected for transit
22 augusti 2026
Svar från Standun
Thank you very much, Meg. We really appreciate it.
I was having a procedure in the…
I was having a procedure in the hospital and we’re speaking about your chocolate. (Butlers)
How lush it was.
So I ordered it as a gift for the team who did my procedure.
Well done for your speedy delivery.
It was excellent and would definitely use your service again
23 augusti 2026
Svar från Standun
Thank you so much Collette. Wishing you a speedy recovery 💚
They labeled customs label incorrectly…
They labeled customs label incorrectly resulting in ridiculous customs charge. They refuse to accept responsibility or issue refund as royal mail have not returned the refused item to them!!! Avoid at all costs. Now sept and still out of pocket. Customer service zilch so will now refer to bank to claim money back. AVOID
16 juli 2026
Omdöme utan inbjudan
Svar från Standun
We are sorry again that you were disappointed with your experience. However, we’d like to clarify a few points for anyone reading this review.
Firstly, your order was refunded in full on August 28th. If you have not received the refund, please contact us directly so we can look into this for you.
Secondly, the order was for whiskey glasses. As explained to you by email on August 8th, the customs authorities flagged the shipment as containing alcohol, which resulted in the customs charge. This was a decision made by the customs authorities and was outside of our control.
Finally, we’d like to clarify the comment regarding our customer service. We were in communication with you back and forth for approximately three weeks regarding this matter, so we do not believe it is accurate to say that our customer service was “zilch” or non-existent.
We understand that customs issues can be frustrating, but we have communicated with you throughout, and the order was refunded on August 28th. Again, if you have not received that refund, please get in touch with us directly and we will be happy to investigate.
Thank you,
The Standún Team
Love the sweater and cardigan
Love the sweater and cardigan, they are gifts for my friends daughter here in NYC
21 augusti 2026
Svar från Standun
That is lovely to hear, thank you Trish!
My order came amazingly quickly
My order came amazingly quickly. It is a beautiful baby blanket. I couldn’t be more pleased. It’s a gift for a first grandmother and I wanted something special. It fulfilled my expectations.
21 augusti 2026
Svar från Standun
That is so sweet. Thank you so much 💚
Svar från Standun
Thank you so much Janette. We look forward to welcoming you back soon 💚
Great communication
Great communication, the throw was nicely wrapped and arrived in good time.
The quality of the throw is fantastic! 10/10
20 augusti 2026
Svar från Standun
Thank you so much. Glad to hear you love it!
The service was very good and very…
The service was very good and very prompt delivery
20 augusti 2026
Svar från Standun
Thank you, Maeve. We really appreciate it.
Arrived requesting 26.72 duty
Arrived requesting 26.72 duty. Refused delivery and not had refund
27 juli 2026
Svar från Standun
Hi Caroline, I’m sorry you’ve been frustrated by this. As I explained in email, the customs charge is not something we had control over, as the item was incorrectly classified by customs in the UK and excess duty was applied.
As the delivery was refused, the parcel now has to make its way back to us. Royal Mail advises that this can take up to a month. As soon as the parcel arrives back at our warehouse, we will process your full refund.
We appreciate your patience while this is being resolved.
Great product and fast delivery
Great product and fast delivery. Nice packaging and cute teddy bear as a gift 🥰
2 augusti 2026
Svar från Standun
Thank you so much Maria!
Svar från Standun
Thank you, Anita. We really appreciate it.
Svar från Standun
Thank you so much for your kind words Mary! Happy to help.
Ordering glassware online.
Easy to order online and delivery from The Irish Republic was quick. Very pleased how well the glassware was safely packed.
25 juli 2026
Svar från Standun
Thank you so much. We hope to welcome you back soon!
Impressive price and delivery time
This was my first time purchasing from this retailer. I purchased a few Jellycat products at an exceptional price and I was really impressed with how quickly they were delivered to Australia. They were shipped almost immediately and they arrived in just two weeks! Will definitely be using again!
23 juli 2026
Svar från Standun
Thank you so much, Noelle. We really appreciate it.
Easy to order great products love the…
Easy to order great products love the wasi oil a and soap, quick delivery.
26 juli 2026
Svar från Standun
That's great to hear, thank you!
Irish owned company amazing
Just received my 2 Irish throws and they are stunning! You can feel the quality and care that went into them. The company provided excellent service from order to delivery — friendly, professional, and so accommodating. A true Irish gem. 5 stars!
Thank you standun
24 juli 2026
Svar från Standun
Thank you Eileen!
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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