SPORCKS Omdömen 

Svar från SPORCKS

30 sep. 2026

Good morning Louise,

We’re very sorry for the delay in getting back to you and, above all, for the experience you’ve had with us.

We’d like to know whether you contacted our team directly via info@sporcks.com, as we haven’t been able to locate your email in our inbox.

In any case, we’ll reach out to you directly to look into what happened and find a solution as soon as possible. Even though a few days have passed, we want to make sure you receive the correct pair and that we can resolve this situation in the best possible way.

We sincerely apologise for all the inconvenience caused, and we really appreciate your patience and understanding.

Best regards

Svar från SPORCKS

24 aug. 2026

Good morning Jelisa,

First of all, we would like to sincerely thank you for the trust you have placed in our products and for the two purchases you have made with us.

Above all, we would like to apologize for the experience you have had. We are truly sorry that this situation has caused you any inconvenience, as it was never our intention for your experience with us to be a negative one.

We work hard every day to provide the best possible service and, above all, to ensure that our customers are satisfied with their purchases.

We have carefully reviewed our records, and we have not found any previous contact from you regarding this issue. We have also checked the tracking information and, according to the information available to us, the package was delivered to a PUDO pickup point and currently appears as delivered.

Nevertheless, we completely understand that there may be an issue that is not correctly reflected in the tracking information. If you have not received the socks or there is any other problem with your order, we would be more than happy to help and find the best possible solution for you.

Please feel free to contact us at info@sporcks.com, and we will be happy to personally look into your case.

Once again, we are sorry that your experience did not meet your expectations, and we genuinely appreciate you taking the time to share your feedback. We will take your comments into consideration, as they help us continue improving our service every day.

Kind regards,

Svar från SPORCKS

24 aug. 2026

Good morning,

We are very sorry to hear about what happened and, honestly, we were surprised and saddened to read your review.

First of all, we would like to thank you for trusting our products and for placing your order with us. We are genuinely sorry that your experience did not meet your expectations.

We work every day to carefully develop and test our products and the materials they are made from. We also have our own factory located close to us, which allows us to have first-hand knowledge of the entire manufacturing process and to work to very high quality standards.

Before launching our products, both the materials and designs are tested by athletes, including high-level runners, to make sure they meet the standards we set for ourselves and are suitable for sports activities.

Regarding the blisters, we completely understand your concern. Although our socks are specifically designed for running and we do everything we can to minimize friction, blisters can be caused by a combination of different factors and are not always exclusively related to the socks. Factors such as the fit of the shoes, temperature, the amount of sweat, the sock size, the distance covered, or even the individual characteristics of each person's feet can all play a role.

In any case, we don't want you to be left with a negative experience or any doubts about our product. If you would like, please contact us at info@sporcks.com and we will be more than happy to personally look into your case and help you find the best possible solution. We can advise you on the most suitable size, discuss how you are using the product, and even look for an alternative that may be better suited to your needs.

We are here to help and, above all, we want you to be able to enjoy our products and your running experience.

Once again, we are very sorry for any inconvenience you may have experienced, and we sincerely regret that your experience with us was not a positive one. For us, every piece of feedback is an opportunity to learn and continue improving.

Thank you very much for your trust and for taking the time to share your experience with us.

Kind regards

Svar från SPORCKS

24 aug. 2026

Good morning Thomas,

First of all, we would like to apologize for the delay in responding to your review and, above all, for any inconvenience you may have experienced during the shipping and delivery process of your order.

We have carefully reviewed your case and can see that our team remained in contact with you throughout the process. We also opened an investigation with both the shipping company and our warehouse so that we could closely monitor the situation and provide you with updated information at all times.

According to the information we have, the package was eventually delivered to a pickup point, and you were subsequently able to receive it.

We would also love to know whether you are happy with the socks now and, if you have any comments or there is anything we can help you with, we would be more than happy to listen and assist you in any way we can.

From time to time, shipments can experience delays and take longer than expected due to different circumstances related to transportation. Although we constantly work to make the entire process as smooth and efficient as possible, there are occasions when situations beyond our control can arise.

We are truly sorry for any inconvenience this situation may have caused you. If there is anything else we can help you with, please don't hesitate to contact our customer service team at info@sporcks.com. We will be more than happy to assist you again.

Thank you very much for your trust in our products and for taking the time to share your experience with us.

Kind regards

Svar från SPORCKS

3 juni 2026

Good morning,

First of all, we would like to thank you for your purchase and for your interest in our socks.

We would like to apologize if you are not satisfied with the service you are receiving.

Occasionally, issues may arise during the shipping process that can cause delays in the delivery of orders. While this is not common, we completely understand the frustration that such situations may cause.

For the moment, we kindly ask that we wait to see whether the package arrives within the expected timeframe. If it does not, please let us know by email and we will proceed with a refund of the shipping cost.

We sincerely apologize for any inconvenience this situation may be causing you.

We would like to assure you that we will be available at all times to assist you and provide the best possible solution.

If you need anything at all, please feel free to contact us at info@sporcks.com.

Kind regards,

Svar från SPORCKS

1 juni 2026

Good morning Finja,

First of all, we would like to thank you for trusting us and purchasing our socks. We are very sorry for what has happened and for the inconvenience this situation may have caused you.

We would like to inform you that we have not received any email from you regarding this issue.

In any case, we are always attentive to our customers, and whenever there is any problem or unfavorable situation, we aim to provide a solution as quickly as possible.

If the package is taking longer than expected, we open an investigation with our warehouse to contact the shipping company. If a quick resolution regarding the delivery is not possible, we offer either a replacement shipment of a new package or a full refund, according to your preference.

At all times, we will provide you with the option that best suits you and with which you feel most satisfied.

Occasionally, incidents or irregularities may occur during transportation, which can cause this type of delay.

Nevertheless, we are here to help resolve it.

Therefore, we kindly ask you to contact us by email at info@sporcks.com so we can manage your case and provide you with a solution as soon as possible.

We remain at your disposal.

Kind regards

Svar från SPORCKS

1 juni 2026

Good morning,

Thank you for your message. We are truly sorry that you are not satisfied with your shopping experience.

Regarding the shipping, if the parcel has indeed taken that long to arrive, we will proceed with a refund for the shipping cost.

As for the socks, we would like you to try them, and if at any point you notice any defect or issue, we will either send you a completely new pair or refund the amount paid.

We work every day to maintain the highest standards both in customer service and in the manufacturing of our socks.

Our socks are tested by elite athletes, feature medium compression, and are made from high-quality fibers. Everything is produced in Spain, allowing us to carefully control every detail of the process.

For this reason, we kindly ask you to contact us by email at info@sporcks.com if any issue arises, and we will be more than happy to assist you with anything you need.

We hope you have a great experience with the product.

Kind regards

Svar från SPORCKS

5 maj 2026

Good afternoon Chanel,

First of all, we sincerely appreciate the trust you have placed in our product, as well as your recent purchase.

We would like to extend our sincerest apologies if you feel that the service you received did not meet the expected standards. Our commitment is to always provide the highest level of service and to support our customers throughout the entire purchasing process, even in the event of any incidents or irregularities.

If this has not been your experience, we once again offer our apologies.

On the other hand, we would like to inform you that we have no issue in proceeding with a refund should you wish to do so following the incident you have described. In cases where a package does not reach its destination, we typically offer either the shipment of a replacement package or a full refund. However, it is necessary to first initiate an investigation process with the shipping company in order to determine what may have occurred.

If you have not experienced this process, we kindly ask you to contact us via email so that we can review your case in detail, as this is not a usual occurrence.

We remain at your disposal for any further questions and will be pleased to assist you with anything you may need.

Yours sincerely.