Ordered and delivered very promptly, beautifully wrapped and packaged to give as a gift. Very happy with product although not yet given to recipient as baby not yet due.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A company that sells unsafe products, continues to post about these products on their social media. When anyone points out the products are unsafe, instead of replying (because they clearly know they... Se mer
Företaget har svarat
I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins. I really like receiving an email asking for a preference on whether I wanted them... Se mer
Företaget har svarat
I have just received my second order from Spoiltland. After initially ordering the grey velvet Sleepee car seat blanket for my new little grandson I have reordered the velvet swaddle blanket and match... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Spoiltland is a family-run business, proudly run by a mum with a passion for finding beautiful, practical, and high-quality products for babies and young children. Since launching in 2019, we've been trusted by hundreds of families across the UK. We carefully select every product we sell and are committed to providing exceptional customer service, because we know how important it is to shop with confidence when buying for your little one.
Kontaktuppgifter
146 Bath Street, DE7 8FF, Derbyshire, Storbritannien
- contact@spoiltland.co.uk
- spoiltland.co.uk
4,2
Bra
98 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hight quality , good service
Hight quality , looks beautiful. I can't wait for my son birth , and when he use this blanket :) very nice, fast customer service. I highly recommend !!!
6 augusti 2025
Svar från Spoiltland
Hello,
Thank you for your lovely feedback. I am so pleased you are happy with the quality and that the blanket looks beautiful. It is wonderful to hear such kind words, and your recommendation is very much appreciated.
I have just taken over the business and, as a new mum, it means a lot to receive such support while continuing to build and improve what we offer. We also have more baby essentials and gift items coming soon, and I would be delighted to welcome you back again in the future.
Kind regards,
Jade
Beautiful gift for baby
Beautiful gift for baby, great service, quick delivery. Would 100% recommend.
5 augusti 2025
I contacted the customers service…
I contacted the customers service several times regarding my orders with no answer!
8 augusti 2025
Svar från Spoiltland
Hello,
Thank you for getting in touch, and I am very sorry to hear you have not received a response to your messages.
I have recently taken over the business and am working through improving communication and response times. I understand how frustrating this must have been.
If you would like, please resend your order details and I will ensure this is looked into as a priority.
Kind regards,
Jade
Loved my product
Loved my product, site was easy to use, the packaging was beautiful and delivered within a timely manner, I will be browsing the site for my next buy, very impressed😊
12 maj 2025
Lovely special gifts for a first…
Lovely special gifts for a first birthday, great quality, swift delivery.
5 augusti 2025
Highly recommend
Speedy delivery. Beautiful high quality muslin swaddle. Highly recommend
4 augusti 2025
Poor customer service
I placed an order with Spoiltland on Monday morning for next day delivery. However, I did not receive my order till Wednesday even though I paid extra for next day delivery. Very poor customer service as I have contacted them via email three times but I have not received a response from them. Please avoid this company as they do not have good customer service.
4 augusti 2025
Omdöme utan inbjudan
Svar från Spoiltland
Hello,
Thank you for your message, and I am sorry to hear about your experience. I recently took over the business, and as a new mum managing this transition, I am working to improve the service moving forward.
Your order was placed under the previous ownership, however I sincerely apologise for the inconvenience caused.
Thank you for your understanding.
Jade.
Sleep Ordered the Sleepee for my 9 week old…
Ordered the Sleepee for my 9 week old Grandson, he never slept for more than 2 hours at a time, this has been a life saver, I’m not saying he suddenly sleeping 12 hours, but it’s definitely helping him to settle better.
Arrived within days pelt ordering, beautifully packaged.
11 juli 2025
I got what I wanted
I got what I wanted. but no contact with the seller. no response to email or chat. shipping problems. I paid for fast delivery and waited a few days for it. customer service terrible. only the product is ok. nothing else.
10 juni 2025
Svar från Spoiltland
Hello,
Thank you for your feedback, and I am sorry to hear about the lack of communication and the delay with your delivery. I understand how frustrating this must have been, especially after paying for a faster service.
This order was placed before I took over the business, however I still appreciate you sharing your experience as I am working to improve customer service and response times going forward.
Kind regards,
Jade
Horrible customer service
Horrible customer service, they don't answer my email, waiting for a order for more then 3 weeks now.
2 juni 2025
Omdöme utan inbjudan
Svar från Spoiltland
Hi, I’m really sorry to hear about your experience, that’s definitely not the standard we aim for.
As I’ve recently taken over the business, I’m working through previous customer issues and improving response times going forward. Given this was back in 2025, I hope your order has since arrived, but if it hasn’t been resolved, please send me a direct message with your order details and I’ll look into it for you.
Thank you for your feedback.
Jade.
Fantastic company with great quality…
Fantastic company with great quality products and excellent costumer service. Highly recommend!
28 april 2025
All items present were packed lovely
All items present were packed lovely, with personalisation in the packers signature. The bedding items were extremely luxurious and of a high quality. Plus I thought all the bedding, dummies were lovely and abit different in their detail compared to other sights. The delivery was also swift which was amazing. Thanks 😊
1 april 2025
Sleepee Velvet Swaddle Blanket
Great value for money, excellent quality, colour as described, speedy delivery, Very Happy customer & baby! :-)
31 mars 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.