They have the good stuff, they shipped fast, with good tracking and the order had everything I asked for and even an extra sticker and stroopwafel which was lovely and very much cherry on an already e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
quality service, very very good and enthusiastic kb store, extra positive experience! they have in stock otherwise impossible to buy things. they had nice!nano in stock! the Aurora split ergo choc key... Se mer
Erg fijn toetsenbord. (Aurora Sofle, PCB kit). Duidelijk ontworpen met oog voor detail, aan heel veel dingen is gewoon gedacht waardoor je veel opties hebt, en er worden voor de "als het valt is h... Se mer
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... Se mer
Företagsinformation
Skrivet av företaget
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Kontaktuppgifter
Stelling 8C, 7773ND, Hardenberg, Nederländerna
- support@splitkb.com
- splitkb.com
4,9
Utmärkt
364 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
lovely website, also fast delivery and with a little treat in the box <3
When I need keyboard parts I check SplitKB first. Mooie bedrijfje uit Nederlandse bodem.
18 februari 2025
Great experience
Great experience. Timely delivery. Had some issues with my country sending an additional invoice for VAT I had already paid. Splitkb handled the issue in a satisfactory manner.
18 februari 2025
Great products and fast delivery.
Fast delivery, proper descriptions and a generally good selection of parts.
20 januari 2025
Terrible customer service
I bought a keyboard, which arrived fine. However, a cable was missing, meaning that I cannot use my keyboard properly, and also a piece was defective.
I contacted them by email over a week ago, and they have not answered yet.
I also talked to them through their discord to which they told that "they were having trouble keeping up" (with the amount of emails I suppose).
I'm very disappointed since I spent a good amount of money on the keyboard.
I don't expect them to be Amazon but I really feel like they don't properly care for their customers.
If the situations gets fixed I will gladly update the review.
6 februari 2025
Omdöme utan inbjudan
Svar från splitkb.com
Thank you for the review! I've been rather backed up with the technical requests, but I am making progress working my way through them. Thank you very much for your patience in the meantime. I'll try to make sure our response time improves for replacements and technical questions as well.
For now, I've sent you the appropriate replacement items and hope you'll be able to get your keyboard up and running quickly!
great
Fair prices, very good quality (transparent shock keycaps) and very fast delivery
23 januari 2025
Tasty cookie
Not much to say really. Quality product, solid packaging, and tasty cookie as a bonus too.
I will come back in the future for sure.
21 januari 2025
Great experience
Every step of the process of building my first split keyboard was outstanding. Getting the right parts was easy, shipping was fast, the packaging was great, the instructions were incredibly detailed and the parts were of excellent quality.
21 januari 2025
Excellent kit
Excellent kit. The kit constructor made it easy to put together the order so I can finally take the plunge into split keyboards.
11 januari 2025
Omdöme utan inbjudan
Great service
Great service, but I would like to have DPD as a possible shipping option
6 januari 2025
Svar från splitkb.com
Thank you for the feedback! We do offer DPD as a shipping option, but it might not have been available for your address. If you run into it again, feel welcome to send us an email so we can check it out for you. Thank you very much for your support!
Everything was delivered as ordered
Everything was delivered as ordered. Switches are perfect.
6 januari 2025
Excellent Keyboards, Amazing Service
Keyboard composer and mostly inter-compatible kits really help with beginner experience.
The maintained official community is great for reaching out for build and config support - official and unofficial.
Plus the actual Customer Support is fast and easy to contact. All responses were within 1 working day and very helpful to a newbie making mistakes.
8 januari 2025
Omdöme utan inbjudan
Absolutely great overall quality.
Absolutely great overall quality.
The service (no communication necessary and very fast delivery) was astonishing.
The quality of the product (lily58) itself is really outstanding (I love it).
I will buy from splitkb everytime again.
Thank you so much for the great experience.
23 december 2024
Great Ambient/Nocturnal switches!
Great Ambient/Nocturnal switches, I was expecting something better than the red 50g switches that I ordered with my new ZSA Voyager, but I was completely blown away with how they feel and sound - they are incredible, feels like typing on a cloud (in a good way!). Splitkb support was also great since I often have difficulty receiving packages where I live but kept in contact with me so everything went smooth. 5 stars!
23 december 2024
Nice assortment of more exotic parts…
Nice assortment of more exotic parts for custom keyboards and fast shipping.
23 december 2024
I love the quality of kit sold here :)
23 december 2024
Quick and complete.
23 december 2024
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