The worst online bull shit by far. you cant witdraw money out even tho they have all your details. they want you to keep updating your account via skrill. as a well known person in new zealand i will... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have always had a great experience with spinbit. The people behind the live chats have been extremely helpful since I first started playing on their site. Never had any bad experiences and a very tr... Se mer
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I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already wit... Se mer
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Best customer service in the world won thousands n they've always paid best gambling websites out
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Företagsinformation
Skrivet av företaget
At SpinBit, we’re committed to delivering a smooth, secure, and engaging online casino experience for players across New Zealand. Whether you’re a seasoned player or just getting started, our platform is built to be easy to use, feature-rich, and always exciting. Top Games and Features Enjoy a wide range of high-quality games including popular online slots, classic table games, and immersive live dealer experiences from trusted providers. With low minimum bets and intuitive gameplay, there’s something for everyone. Generous Welcome Bonus New players can unlock up to $900 in deposit bonuses and claim 80 free spins as part of our welcome offer, a rewarding way to begin your SpinBit journey. Seamless Multi-Device Access Play your favourite games anytime, anywhere, on mobile, tablet, or desktop. Our platform is designed for speed, stability, and convenience across all devices. Fast Payouts & 24/7 Support We know your time is valuable. That’s why SpinBit offers fast, reliable payouts and round-the-clock support from our friendly support team, ready to help with everything from bonuses to banking. Safe, Fair, and Responsible We use industry standard encryption and partner with trusted payment providers to ensure every transaction is secure. Our platform supports responsible gaming with tools like deposit limits and self-exclusion options. Join SpinBit Today Discover why SpinBit is one of the highest-rated online casinos in New Zealand. With great games, fast service, and a player first approach, SpinBit is more than just a casino, it’s where smart players come to win.
Kontaktuppgifter
Nya Zeeland
- support@spinbit.com
- spinbit.com
4,2
Bra
484 omdömen
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best customer service in the world…
Best customer service in the world won thousands n they've always paid best gambling websites out
16 april 2026
Omdöme utan inbjudan
Svar från SpinBit
Thanks a million, Hayden! Massive congrats on your winnings! We’re proud to be your top choice for both great games and top-tier service. It’s awesome to have you in the SpinBit community—we’ll be here whenever you need a hand!
The SpinBit Team
ASSISTANCE IS ALWAYS AMAZING
9 april 2026
Omdöme utan inbjudan
Svar från SpinBit
Thanks a million, Brayden! There’s nothing we love more than hearing our players are getting the help they need, every single time. We’re stoked to have you in the SpinBit community. Best of luck with your next session!
The SpinBit Team
The worst online bull shit by far
The worst online bull shit by far. you cant witdraw money out even tho they have all your details. they want you to keep updating your account via skrill. as a well known person in new zealand i will be making a statement to my 1.2 million followers to delete you guys and report the site.
7 april 2026
Omdöme utan inbjudan
Svar från SpinBit
Hi naya kiki, we hear your frustration regarding the withdrawal and the Skrill updates required. These security checks are a standard requirement for all accounts to ensure payouts are handled safely and correctly. We reached out to you a few days ago for more details to investigate this, but we haven't received a response yet. Please contact our support team directly so we can look into your account and help resolve this.
The SpinBit Team
I have always had a great experience
I have always had a great experience with spinbit. The people behind the live chats have been extremely helpful since I first started playing on their site. Never had any bad experiences and a very trusted site! I wouldn’t play anywhere else!
26 mars 2026
Omdöme utan inbjudan
Svar från SpinBit
Mara, we're so glad you've been with us since the beginning! It’s fantastic to hear that our live chat team has consistently hit the mark for you throughout your journey. Knowing you trust us as your go-to site means everything to our team. Thanks for being such a loyal player!
The SpinBit Team
Excellent customer service by Frans
Excellent customer service by Frans. Super friendly and helpful at assisting me with my requests. Great job team I appreciate your help
18 mars 2026
Omdöme utan inbjudan
Svar från SpinBit
We’re grateful for your kind feedback, Crystal. It’s great to know you’re happy with SpinBit. Thank you for taking the time to share your experience!
The SpinBit Team
Support from Luna was great
12 mars 2026
Omdöme utan inbjudan
Svar från SpinBit
A M Kennedy, thanks for the shout-out! Knowing that Luna took such good care of you is exactly what we love to hear. We appreciate the positive feedback and are happy to have you with us!
The SpinBit Team
I used spinbit for years
I used spinbit for years. Today I just deleted my account right now after years of loyalty. There referral system is setup to fail. Unless closely monitored. Not willing to be flexible with a loyal customer I’ve had enough. Lgndarymith account name . I will make sure I stop as many people as I can from
Going to spinbit. And instead tell them to go Spinbet way friggin better straight up
10 mars 2026
Omdöme utan inbjudan
Svar från SpinBit
Hi Damien, thank you for sharing your feedback. We value our long-term players and are sorry to hear about your experience with our referral system.
We reached out on March 10th to gather more details so we could look into your concerns, but we haven't received a response. If you'd still like to discuss this, our support team is always available to help.
The SpinBit Team
Worst site!!!
Worst site!!!! Have to spend thousands just to get a bonus. They keep telling lies be more active to get bonuses play everyday nothing! It depends on your depoists dropped over a grand 25 free spins only like wtf......... will not would not give them anymore time or money pathetic sitr
3 mars 2026
Omdöme utan inbjudan
Svar från SpinBit
T.N, thanks for sharing your thoughts. While we’re sorry to hear you're disappointed with the rewards, our system is designed to provide a balanced experience for all players. If you have a specific concern, please reach out to our live chat or email support@spinbit.com
The SpinBit Team
Svar från SpinBit
Marlia, thank you for the review! Knowing you found our assistance excellent is exactly what we love to hear. We'll make sure to share your kind words with the support team.
The SpinBit Team
What makes Spinbit stand out among the rest of the online casinos?
They hardly have any promotional anymore and their bonuses through live support are usually only 25 spins at 0.20c regardless of how much you deposit and activity and most of their bonuses are capped at $500 max win limit regardless of vip level and their live support agents are incompetent.
Surprisingly, they had a %30 cashback promotion going recently based on losses which was credited to my account accordingly, $1100+ with a 25x wager $29k+
But when I contacted live support to double check if the max win limit was $500, they confirmed it was and to my disappointment, I told the agent "that's a terrible policy especially at the highest vip level" ( Hall of famer ) which she then goes on to say "Thats our standards for any cashback and all other bonuses here at Spinbit"
So I accepted that I had a 29k wager to get through just to potentially cash out $500 max which i thought was ridiculous. So I burned through the balance on max bet limit which is $20 with no real care knowing that if I do win big while trying to beat the wager, it wouldn't mean much due to the max win limit of $500.
So while I was burning through the balance with no real care, I had to ask the agent if the 20% Monday cashback is also capped at $500 ( which i knew it wasn't as I had already cashed out thousands from Monday cashback in the past ) she then confirmed it was. From that point I knew she was incompetent and had no idea what she was talking about. So I asked to speak with the manager.
While waiting to be connected to the manager on shift, I was still playing the cashback with no real care and no thought in the games I was playing,
When I eventually connected with the manger, I asked her to clarify on the questions I asked the previous agent regarding max win limit on Monday cashback.
After she had checked this, she confirmed there was no max win limit on current cashback promo or Monday cashback or any cashback bonuses.
So basically the previous agent was misleading me with false information from the get go and the manager had to apologize on her behalf.
If I had known this from the start, I wouldn't have burned through the balance with no real care and played a bit smarter and took my time.
This is the type of incompetent agents here at spinbit that players have to do deal with.
There's only one good thing here at Spinbit and that's having a vip manager.
Dan is the man! as he's the only person that makes us feel valued and takes care of his players. The casino itself and the rest, not at all.
I rate him 💯
There's really nothing attractive about this casino anymore ( apart from having a vip manager which is obviously given to you based on activity thousands of deposits and maintaining it) If you are going to play or invest here having a vip manager is the only way to receive anything of value and that they will look after you, other than that it's just a standard casino really which is a shame because it has the potential to be a top tier casino.
21 februari 2026
Omdöme utan inbjudan
Svar från SpinBit
Hi Iomatuakore, we appreciate you bringing this to our attention.
Please accept our apologies for the misinformation you received — this does not reflect the standard of service we aim to provide, as providing a great player experience is incredibly important to us. Our VIP team has been notified and will be in touch with you shortly. We are also happy to know that you've had such a positive experience with Dan as your manager.
The SpinBit Team
It's been over a year with spinbit and…
It's been over a year with spinbit and my experience has been top.
My vip manager Ryan always responds to me quick and make sures my withdrawals are paid fast.Excellent customer service and would recommend to everyone.
100/100
Ryan been excellent as always.
9 februari 2026
Omdöme utan inbjudan
Svar från SpinBit
Leighton, it is fantastic to hear you've been with us for over a year and that Ryan is looking after you so well. It’s great to know you're receiving the fast service and withdrawals you expect. Thank you for the high recommendation!
The SpinBit Team
Svar från SpinBit
Hazel, we're pleased our support team could provide the prompt help you needed with your bonus. Thank you for the 4-star feedback!
Please reach out if you need anything else.
The SpinBit Team
Svar från SpinBit
Hi Tamara, we really appreciate the 5 stars! It’s awesome to hear you're having such a good time with our games.
Thanks for the feedback—we look forward to seeing you back for another round soon!
The SpinBit Team
Always helpful and informative
Always helpful and informative. Really appreciate your support and advice from the customer service department. Keep up the awesome work 🙌🏽
8 februari 2026
Omdöme utan inbjudan
Svar från SpinBit
Tai, we really appreciate you sharing such positive feedback with us!
It is fantastic to hear that our customer service team has been so helpful and provided the support you needed. We are committed to maintaining this high standard and will be sure to pass your kind words along to the department.
If there is anything else we can assist you with, please do not hesitate to reach out via live chat or at support@spinbit.com.
The SpinBit Team
Svar från SpinBit
Maxine, it is wonderful to see your feedback regarding our platform.
We are delighted that you enjoyed our fast withdrawal process and found our live chat team to be so helpful. Ensuring a seamless experience and providing efficient support are our main priorities, so it is great to know we hit the mark for you.
Our support team is always just a message away via live chat or at support@spinbit.com if there is anything else you need.
The SpinBit Team
Svar från SpinBit
We appreciate you taking the time to share your feedback! It is fantastic to hear that you find our platform to be a trustworthy place to play. Providing a secure and reliable experience for all our members is always our top priority.
Should you ever need any assistance in the future, please feel free to reach out to our team via live chat or at support@spinbit.com.
The SpinBit Team
Don't play on this website becareful
Becareful of this website, I cashed out 250 on the 24/12/2025 only to discover the next day my account has been suspended for no reason. I went on live chat everyday for 22days asking why has my account been suspended and got the same reply "Sorry mate we have no update it's out of our hands, our relevant team is sorting this, you will get an email blah blah blah...I've been with spinbit since 2021 and have only cashed out once prior to this incident and it was smooth and received my cash out 2days later. Please becareful of this website if they are happily receiving your deposit with no hassle and then suspend your account when you cash out imagine you trying to cash 25000 and then they suspend your account. It's 37days now and I have had no help resolving this issue from spinbit 👎 don't play at this casino.
25 december 2025
Omdöme utan inbjudan
Svar från SpinBit
Max, we appreciate you taking the time to speak with us recently to resolve the issues regarding your account.
It is great to know that everything is now back in good standing and that you were happy with the outcome of our discussion. We always aim to ensure our players' accounts are handled with care, and we appreciate you working with us to get this sorted.
If any other questions come up, you can always find us on live chat or get in touch at support@spinbit.com.
The SpinBit Team
Turned out its legit.
I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already withdrew fine before. Surprisingly they paid every dollar after a week or so. I guess strict but honest. Not expecting same luck but would recommend if in NZ
19 januari 2026
Omdöme utan inbjudan
Svar från SpinBit
Travis, appreciate you taking the time to share this. It is great to hear SpinBit delivered when it mattered and that your payout came through, even if the extra steps made you nervous.
We know those checks can feel strict, but they are there to keep things secure and make sure withdrawals are handled properly. Thanks again for the recommendation, and if you ever need a hand with anything on the site, our support team is here to help.
The SpinBit Team
Very helpful done in a instant help…
Very helpful done in a instant help centre is 10/10
15 januari 2026
Omdöme utan inbjudan
Svar från SpinBit
Appreciate the 5 star rating, East Toby!
Great to hear the Help Centre had what you needed and made things easy. If anything ever comes up, we are here to help.
The SpinBit Team
Awesome platform easy to work with fast…
Awesome platform easy to work with fast withdrawal
25 oktober 2025
Svar från SpinBit
Thanks for taking the time to leave a review, Kevin!
It is great to hear you found SpinBit easy to use and that your withdrawal was processed quickly. If you ever have any questions or need a hand, our support team is always available.
The SpinBit Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.