Spelspul.nl Omdömen 

Spelspul heeft een groot assortiment met net weer even wat leukere en originele spellen dan de gemiddelde webwinkel. Nadat er één pionnetje (kitten) van het spel boop bleek te ontbreken hebben ze deze opgevraagd bij de leverancier en nageleverd. Super goede service, heel blij mee!

The online store has a great selection of articles and the prices are, overall, really honest.

Shortly after my order, they contacted me saying that one of the games I purchased was no longer available but that it would arrive in a week. I waited. Then the week became another week and then another week yet again. I recently had a similar issue with a DIFFERENT seller (still waiting after 4 months for that one), so when the shipping date started to be postponed little by little I got a bit “nervous”. During this period they always promptly replied to all my e-mails so the communication was fine although their estimates often turned out to be rather off. After 3 weeks they finally shipped my order and the day after I received everything. No complaints there, everything is perfect.

Sometimes things go wrong. No one likes it, especially not the paying customers, but it just might happen. I think that they handled the situation pretty well. I would gladly give them 4 stars and a 1/2, but since that’s not possible here, I’ll go with 4 rather than 5 (for now).

Although finally I did not receive the order due to a transport incident. Their customer service worked as they should. Hope I can make another purchase form them in the future.

My package was lost by DHL but Mark was responsive to my messages and when it became clear that DHL could not find the package he issued me a refund (it was the last item in stock so a replacement couldn't be sent). While it was unfortunate that I didn't receive my order, it was not the fault of the shop and there was nothing else they could have done. I have confidence to order from them again.

I'm from Germany and ordered an English board/card game (Pusheen Purrfect Pick) which was neither available on the original US page nor in my country. Spelpul is in my neighbor country and I was very lucky that they got this game so I could even avoid extra costs . The shipping was pretty fast (less than a week, maybe this was luck too! ^^) The page itself is also available in English which makes it easier for worldwide customers (like me) to order. The ordering process is very clear and simple (I ordered as a guest). After ordering you see on screen that the order was completed and you see immediately your order number (which is very convenient when you order as a guest and want to know the order number right away. But you get also an E-Mail with all the information). The only downside I found was that you have to pay for using Paypal, but it was less than 2 € so it wasn't bothering me that much (plus the game itself was kinda cheap for an import product, if I had ordered via the original US seller, if they still had that game, it would've costed a lot more due to customs duty)

I'm very happy with the whole process and would definitely buy again! :)

Snelle en nette levering. De prijs van het spelletje was prima. Ik ga hier zeker vaker bestellen. Spel was binnen 2 dagen binnen

If I lived in the NL, it would be my go to store. Whenever I have a hard time finding a game I look up their website and often I find it there.

Prima bedrijf, mooi aanbod, snelle verzending, juiste levering en zelfs gratis verzendkosten door een voucher (fijn, want ik had inderdaad een aantal dingen op de spellenbeurs willen kopen die er helaas niet waren). Niets op aan te merken dus. Zou hier zeker opnieuw kopen.

Bedrijf met zeer goede service.

Ik had een spel ontvangen in een anderstalige versie dan besteld. Dat kan natuurlijk een keer gebeuren. Dit was niet direct de schuld van Spelspul.nl maar als verkopende partij, namen zij direct hun verantwoordelijkheid. Er werd direct actie ondernomen, de juiste versie is snel daarna geleverd en de verkeerde versie is op kosten van Spelspul.nl geretourneerd. Zo hoort het!! Mijn complimenten.

Great and fast transaction, excellent service, quick delivery, well packed goods.

Spellen zijn snel geleverd. Leuk dat ze promo’s verkopen. :)

In de namiddag besteld, de volgende dag in huis. En dan ook nog eens goedkoper dan op andere plekken. Top website!

Incredible experience! Fast shipping, incredible customer support, got my order within 2 days and from a different country. The games were as promised, in perfect condition. All in all, highly recommend this company and will shop again.

Onlangs een spel op de website besteld. Scherpe prijs. De levering was erg snel. Binnen 2 (werk)dagen geleverd. Geseald en nieuw in doos. Er zat wel een klein deukje in de hoek van de verpakking van het spel, maar dat is bijna niet noemenswaardig. Prima bedrijf, hier bestel ik vast nog vaker!

Ordered two boardgames qualified for free shipping. Arrived on time and as expected - nothing fancy just a good deal on some English boardgames delivered in Amsterdam.

Very quick and prompt delivery of two games! Perfect shipping and packaging, games were well protected in the big box, absolutely no issues! Will buy again, thank you!

Games delivered to UK in 4 days, which I thought was fast for an overseas order. Regular emails updating me on the order status, including tracking. Packing box was very strong. Excellent service.

Spel gekocht voor een goede prijs, maar deze kwam beschadigd aan. Dit direct aangegeven maar de beleefdheid in het communiceren was in het begin ver te zoeken. Ik denk wanneer alles goed geleverd is het een prima winkel is, maar wanneer je een probleem hebt dan ben je wel de Sjaak, dat is mijn ervaring.

Snel geholpen. Alles in huis. Prijzen zijn goed. Prima parkeerplekken in de buurt. Werkt het beste als je vooraf weet wat je wenst te hebben en dat on-line checkt!