We have been ordering supplies from Specialist Crafts for a few years now. In our experience, they often present the best quality for the price range we purchase in, especially with their own brand ra... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Astra (email responder) was very helpful & to the point in making sure the delivery driver had the info they needed to get my package to me. Sales lady who kindly emailed me pictures of a product t... Se mer
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A brilliant workshop. Led by experienced and passionate tutors who encouraged everyone to be creative and explore the materials available. Very well organised by dedicated Specialist craft staff wh... Se mer
Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. V... Se mer
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Företagsinformation
Skrivet av företaget
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Kontaktuppgifter
Hamilton House, Mountain Road, LE4 9HQ, Leicester, Storbritannien
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4,8
Utmärkt
113 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Specialist Crafts
Thank you Khasan for your kind review
Prompt Response to an issue with Delivery
You know how good a company is when there is an issue with your delivery and have to contact customer service. On this occasion Astra at customer service was very apologetic and sorted out my issue straight away the day I contacted the with my issue and sent out a missing item from my order with next day delivery. I couldn’t ask for anything better than the service I received thank you.
9 mars 2026
Svar från Specialist Crafts
Thank you for taking the time to leave a review Liam!
Your kind words are much appreciated and will be passed on to Astra who always aims to please.
Sorry for the initial delivery issue but glad we put it right quickly for you.
It is a good company
It is a good company. The products are a high quality and the delivery is fast
5 mars 2026
Svar från Specialist Crafts
Thank you for leaving a review Linda. We're glad you find our deliveries quick and products of high quality
Thanks again
Very rapid supply of goods
Very rapid supply of goods. Packaged in a fully recyclable way. No plastic waste
5 mars 2026
Svar från Specialist Crafts
Thank you for leaving this review. We aim to deliver quickly, keeping our environmental impact as low as possible
Brilliant service
Brilliant service! Easy to navigate the ordering system. Fast processing and speedy delivery. 👏🙂
18 februari 2026
Svar från Specialist Crafts
Thank you Louise. We're happy to hear that your experience was seamless and the delivery was quick. Thanks again you for your feedback!
Got what I needed the very next day
Got what I needed the very next day. all safe and secure.
17 februari 2026
Svar från Specialist Crafts
Thank you for leaving a review Teresa! We're glad your order arrived quickly and all in order
Thanks again
Fast and efficient service
Fast and efficient service, great for a wide variety of materials.
Helpful customer services staff, would recommend.
18 februari 2026
Svar från Specialist Crafts
Thank you for taking the time to leave a review!
Our customer service team pride themselves on being as helpful as possible so we really appreciate your kind words.
Great quality products
Great quality products, fast delivery and reasonable delivery charges.
18 februari 2026
Svar från Specialist Crafts
Thank you for leaving your positive feedback Stuart! We're happy to hear you found our products of great quality and we provided quick delivery to you.
Thanks again
Very happy online customer
I placed my online order on a Sunday morning and received it on the Tuesday (using the free delivery option). No issues with any of the items I ordered and super quick delivery. For me, a really positive experience all round :)
16 november 2025
Omdöme utan inbjudan
I've been using your galway…
I've been using your galway outlet,everytime I ordered out of stock !
They gave me my money back and when the ply came in they would give it me free of charge which they did.ordered again same thing it would be in stock within a week.Two weeks went bye no product or communication.complained again wa
s told not in stock yet it's out of there control,well yes I can accept not there control but not to leave the customer in the lurch for the second time,they did say they would issue a full refund that was three weeks ago and still waiting,It 50euro I'm a one man small business trying to make a bit of extra cash.but its companys like you are destroying us due to your incompetence im having to go through PayPal to get my money back.i gave you one star couldnt Give less I would not recommend anyone to buy anything from specialist crafts based on my experience with there Galway site
21 juli 2022
Omdöme utan inbjudan
Good communication and excellent service
4 augusti 2021
Omdöme utan inbjudan
Impressed. Great Support Team
Impressed with the products and the Support team Lauren & Iwona. There were a couple of minor issues that the Support team got cleared up very quickly without a problem.
Will certainly be using again.
Would be great if the website showed the status of your order (pending, dispatched etc) instead of just ‘processing’ but that’s just a minor thing.
18 juni 2021
Omdöme utan inbjudan
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