We have been ordering supplies from Specialist Crafts for a few years now. In our experience, they often present the best quality for the price range we purchase in, especially with their own brand ra... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Astra (email responder) was very helpful & to the point in making sure the delivery driver had the info they needed to get my package to me. Sales lady who kindly emailed me pictures of a product t... Se mer
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A brilliant workshop. Led by experienced and passionate tutors who encouraged everyone to be creative and explore the materials available. Very well organised by dedicated Specialist craft staff wh... Se mer
Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. V... Se mer
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Företagsinformation
Skrivet av företaget
We are a leading supplier of Art, Design and Technology resources to educational establishments, students and artists worldwide. Our extensive range includes over 28,000 products, including our own brand, offering high-quality art materials at sensible prices. Our in-house experts continuously try, test, and develop the range, staying ahead of the trends to ensure you have access to the latest products and techniques. Here at Specialist Crafts, we have over 100 years of experience supplying the highest-quality materials at excellent value for money and providing exceptional customer service from our distribution centres in the UK, Ireland, and Dubai.
Kontaktuppgifter
Hamilton House, Mountain Road, LE4 9HQ, Leicester, Storbritannien
- 0116 269 7711
- orders@specialistcrafts.co.uk
- specialistcrafts.co.uk
4,8
Utmärkt
113 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A crafters haven!
Website easy to navigate. Great range of products at excellent prices. So please to have found this online shop!
2 april 2026
Svar från Specialist Crafts
Thank you for your kind review! We are pleased you are enjoying our products!
Svar från Specialist Crafts
Thank you for your kind review. We are very pleased that you are happy with our products and delivery.
Pallet really not wrapped every well…
Pallet really not wrapped every well lots of clay bags damaged have telephone company to complain. Not happy
I telephone the company and spoke with Maria who was wonderful at understanding and sorting this problem out for me . She has emailed this morning to say replacements will be on there way. Very good customer service. Thank you.
1 april 2026
Svar från Specialist Crafts
Thank you for your review Rebecca, and I am sorry to hear that this happened. I believe my colleague has already been in touch with you with regards to your delivery, which has fallen well below our usual standards.
I understand that you have now received the replacement clay that we sent, and that this arrived in excellent condition. Please do not hesitate to get in touch if we can do anything further for you.
Great range and prices
Great range and prices. Always delivered quickly. Good tracking. And great customer service.
1 april 2026
Svar från Specialist Crafts
Thank you for your review- we are delighted that you are happy with our service.
Great quality products
Great quality products. Delivered safely in good time. Reasonably affordable as well
1 april 2026
Svar från Specialist Crafts
Thank you for your kind review. We are pleased that you are happy with the quality of our products, and our delivery.
Svar från Specialist Crafts
Thank you for your review Amber, we are very pleased you find our service helpful with a quick turnaround.
Svar från Specialist Crafts
Thank you for your kind review Nicola. We are pleased you find ordering easy and that our delivery is prompt.
Svar från Specialist Crafts
Thank you for taking the time to leave a review Fran. We are happy you are pleased with our service!
Fast turn around time
Fast turn around time, well packaged, simple ordering process, fantastic product range. However the website does not make it very clear that free delivery for orders over £40 is the order cost ex. VAT not including VAT. However Specialist Crafts offers such a wide range of well priced and good quality products this minor issue will not stop me using them again for art supplies.
27 mars 2026
Svar från Specialist Crafts
Thank you for your kind review, and we are pleased you find our ordering process simple and enjoy our extensive product range. We also appreciate your feedback with regards to our free delivery and we will take this on board.
Quick and efficient service but very…
Quick and efficient service. The webpage is user friendly and easy to place orders with a purchase order. I had a problem recently requesting copy invoices which has now been rectified, thank you Astra.
26 mars 2026
Svar från Specialist Crafts
Thank you for your kind review Frances, but I am sorry you have experienced issues regarding copies of invoices. I will contact you.
clear website, great products
clear website, easy to navigate, great products, easy to order, quick delivery, easy to track
26 mars 2026
Svar från Specialist Crafts
Thank you for your kind review!
Easy to find and order what i needed on…
Easy to find and order what i needed on the website.
Arrived well packaged and quickly.
26 mars 2026
Svar från Specialist Crafts
Thank you for your kind review. We are pleased your order arrived quickly and was well-packaged.
Svar från Specialist Crafts
Thank you for your kind review Helen. We're glad that you are happy with our service.
Terrific service when error in shipment…
Terrific service when error in shipment was rectified free of charge
25 mars 2026
Svar från Specialist Crafts
Thank you for your kind review. We are glad your shipment issue was resolved.
Purchased Jelotong wood for carving as…
Purchased Jelotong wood for carving as it is supposed to carve as easily as Basswood whereas in reality it’s like trying to carve a brick and seems to harden the more it is worked. Won’t buy again.
11 mars 2026
Svar från Specialist Crafts
Thank you for taking the time to leave a review Cyril. We are sorry for the issue raised and have already passed your comments to the supplier. Jelutong wood is a hardwood (due to having a fine texture and low density) and should be suitable for carving by hand or machine. We will come back to you with more information shortly.
Definitely recommend
When I got an order wrong they immediately corrected it.
Can not fault the quick helpful and friendly response.
Would use them again and definitely recommend!
30 mars 2026
Omdöme utan inbjudan
Svar från Specialist Crafts
Thank you for your kind review Janet. We are glad your issue was resolved in a helpful and friendly manner.
Excellent experience
I had an excellent experience with Specialist Craft. The delivery was extremely quick, and communication throughout the process was clear and kept me fully informed. I particularly appreciated that my items were dispatched separately to avoid any delays to the overall order, this level of consideration really stood out. I would highly recommend Specialist Craft, we have been ordering from them for years and we will definitely be using them again.
26 mars 2026
Omdöme utan inbjudan
Svar från Specialist Crafts
Thank you for your kind review Vicky. We are glad your delivery was quick and that you were kept fully informed throughout.
The goods are always promptly sent and…
The goods are always promptly sent and I have minimal issues.
12 mars 2026
Svar från Specialist Crafts
Thank you for taking the time to leave a review Leanna.
We are glad materials arrive promptly and you have minimal issues
Prompt Delivery
11 mars 2026
Svar från Specialist Crafts
Thank you for taking the time to leave the review Nicola.
We are glad you receive your orders in a timely manner
Came very quickly in like 2 days
Came very quickly in like 2 days, very affordable for A level NEA Dt project
11 mars 2026
Svar från Specialist Crafts
Thank you for the kind review Kayde.
Good luck with your project!
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