Logotyp för SpaStore.co.nz
Besök webbplatsen

SpaStore.co.nz Omdömen 

2 974
•
TrustScore 4.5 av 5

4,7

Jacuzzi-försäljare
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This company outshine others with customer service and quality product. Nothing is too much trouble, polite, friendly and professional to deal with. I have used them for a number of years and they ha... Se mer

Betygsatt 5 av 5 stjärnor

I have brought 2 spa trays but they are christmas presents for friends, one has a spa pool and the other has a hot tub I like the sturdiness of the tray and unlike other products I looked at this tray... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Simple process to get a well fitting spa cover to replace my water logged one! I appreciated the follow up calls to make sure everything was spot on the first time.

Betygsatt 5 av 5 stjärnor

We had purchased two products from Spa Store. The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was o... Se mer

Företagsinformation

  1. Jacuzzi-försäljare
  2. Leverantör av reservdelar för vitvaror och hushållsapparater
  3. Möbelaffär

Skrivet av företaget

Spa Store New Zealand Limited has been in the Spa Business for over 10 years and as such, we have the experience and expertise to assist you with your spa parts, spa covers and spa chemical needs. You can relax, our Spa parts, Spa Chemicals, Spa filters and Spa accessories are amongst the highest quality available in New Zealand. We offer free shipping all over New Zealand on orders over $175+* (exclusions apply) and an easy, no hassle return policy.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 974)

27 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Hassle free shopping.

I have been ordering from the spa store for several years and never had a problem. They remember all of my details and provide a quick delivery service. The occasional sale prices are a bonus, too!

12 december 2022
Betygsatt 4 av 5 stjärnor

The arrival of the swim spa

The arrival of the swim spa. The delivery, having it filled on the spot and having someone give us a lesson on use was fantastic. Slight downer not having the heat pump arrive at the same time, especially for the first heating and getting to correct temperature, our power bill felt it. Once heat pump arrived power bill went shooting down and 100% happy with it all. My only concern I feel, is that the instructions on use are not comprehensive enough, especially around the control & use of jets.

12 juni 2022
Betygsatt 1 av 5 stjärnor

I did not buy anything

30 december 2022
Logotyp för SpaStore.co.nz

Svar från SpaStore.co.nz

Hi Bruce,

Thank you for reaching out. We apologize for any confusion. We appreciate your interest in our products, and we would be happy to assist you with any questions or concerns you may have, even if you haven't made a purchase with us.

If you have any inquiries about our products, services, or any other information you need, please feel free to ask. We're here to help.

Thank you for considering us, and if there's anything else we can do for you, please let us know.

Best regards

Betygsatt 3 av 5 stjärnor

I bought some simple silver because it…

I bought some simple silver because it was at a reduced price. Unfortunately instead of giving me the reduced price I needed to enter a code which I didn't read in the advertising part. I paid normal price. I understand it was my fault but the process was also not as clear as it could be.

4 oktober 2022
Logotyp för SpaStore.co.nz

Svar från SpaStore.co.nz

Dear Dennis,

Thank you for sharing your feedback with us. We apologize for any confusion you experienced during the purchasing process.

We understand that the requirement to enter a code for the reduced price was not clearly communicated in the advertising, and we apologize for any inconvenience this may have caused. We appreciate your understanding that it was ultimately your responsibility to read the details carefully, but we acknowledge that we could have made the process clearer.

We appreciate your feedback, as it helps us identify areas for improvement. We will review our processes to ensure that such situations are more transparent in the future.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We value your satisfaction and want to ensure that you have a positive experience with us.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards

Betygsatt 5 av 5 stjärnor

Spa cover replacement and filter cartridge.

We had purchased two products from Spa Store.
The first was a filter that arrived first. This has made a massive difference to our spa's filtration and the second was a hard top spa cover, that was ordered a week later. We had several phone calls to Spa store to ensure we had the correct measurements and that it would fit perfectly over our spa. Marge, the lady we were speaking with ensured that it was the right fit, by contacting the warehouse and then phoning us to let us know the exact measurements required. Delivery was quicker than we anticipated as we have a rural address and live on the West Coast of New Zealand. Thank you for your aftercare service. Maraea Casey, Westport, South Island, N.Z.

16 november 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer