Do NOT buy from this company. My goods (which were tracked) went missing in the post. Royal Mail advised that the company had to file a claim by providing proof of postage, so that a refund could be i... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely great dog toys, they absolutely loved them! The snuffly toys are amazing and were thankfully a good challenge for two pups who worked out a different puzzle toy within 3 minutes! Also the o... Se mer
I had a great experience buying from Sparkly Tails! Their selection of eco friendly products is great, I bought the boiled wool banana and pet bed refresher. My whippet loves the banana and the bed re... Se mer
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Very good quality products, fast service, really pleased with the well-made collar we bought for our 6 month old cavapoo. He looks great in it, a stylish step up from his first puppy collar. Colour wa... Se mer
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Företagsinformation
Om Sparkly Tails
Skrivet av företaget
Sparkly Tails sells curated sustainable products for your best friend.
Find natural grooming products and sustainably made toys and accessories. Positively impact the world.
We are a couple of dog lovers based in the UK. They founded Sparkly Tails to offer sustainable pet products that are both stylish and eco-friendly.
We know how difficult it can be to find suitable products for your pets and the planet. That's why we're committed to providing high-quality, sustainable, and beautiful products that you and your pets will love.
Our products are eco-friendly and sustainable, made from materials such as bamboo, organic cotton, and hemp. We also offer a range of sustainable and eco-friendly dog toys that are safe for your pets. Our non-toxic dog toys are made from natural materials like rubber, cotton, and hemp, ensuring your pet's safety while they have fun.
We have a variety of good quality designed dog accessories that are stylish and practical. From collars to poop bag holders, we have everything you need for a comfortable and enjoyable walk with your furry friend.
At Sparkly Tails, we value our customers and are committed to exceptional customer service. If you have any questions or concerns, please don't hesitate to let us know. Every small action can make a big difference, and we hope our products inspire you to impact the environment positively.
Kontaktuppgifter
2 Westow Street, SE19 EAH, London, Storbritannien
- 02079980290
- admin@sparklytails.com
- sparklytails.com
4,5
Utmärkt
117 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely stufff
Great ethos, friendly service. Our order came quickly and beautifully wrapped. Couldn't give a 5 because our Staffy Poppy didn't like the lamb chews but happily German Shepherd cousin Juno was more than happy to step in and munch them. They both absolutely love their love Hoomans though which have lasted beyond a couple of weeks and are still going strong.
24 maj 2024
Svar från Sparkly Tails
Dear Liz,
Thanks a lot for your trust and the excellent review. We hope your dogs are having a wonderful time with the Hoomans Interactive Dog Toys.
Thank you for being a fantastic customer.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Great quality product
Great quality product, very well packaged, even included some treats in the parcel,very fast delivery, very happy with purchase and I would buy again
17 maj 2024
Svar från Sparkly Tails
Dear Karen,
Thanks a lot for your trust and the wonderful review. We hope that Bamboo Deshedding Brush has helped you.
Thank you for being a fantastic customer.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Thanks for the reply
Thanks for the reply. Helped. It is working. If my dog, Kit, gets a scratch it behaves strangely. It doesn't scab up but becomes covered in what honestly looks like flea dust. This becomes thicker and thicker, oiling it helps. It is very itchy. But just one application and it reduced by 75%. So thanks agai
21 maj 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear Jackie,
Thanks a lot for your trust and for leaving another review.
Please let us know if there's anything else we can assist you with
Best wishes,
Elena, Ruben & 🐕 Coco
Excellent cream for dog,s
8 maj 2024
Svar från Sparkly Tails
Dear Lesley,
Thanks a lot for your trust and for the wonderful review. We're so happy to hear that the Healing Balm By Nellumbo is making a positive difference for your dog's wellbeing.
Thank you for being a fantastic customer.
We can’t wait to serve you again soon 💚
Best wishes,
Elena, Ruben & 🐕 Coco
Wellmade
Order and delivery great. Very well
made
However could have done with pouch double that size as I have a few dogs
8 maj 2024
Svar från Sparkly Tails
Dear Maureen,
We genuinely appreciate your trust and the effort you put into leaving a review. We understand that the current pouch size may not fully meet your needs. If you would like to try the larger size, please let us know. We are here to assist you in any way we can.
We can’t wait to serve you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Great experience
First time ordering from Sparkly Tails and a great experience. The website was really easy to use, communication was excellent and delivery was quick!
29 april 2024
Svar från Sparkly Tails
Dear Allie,
Thank you very much for leaving such a lovely review. Your appreciation of our service is a source of great encouragement for us.
We can’t wait to serve you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Fantastic quality lead
Fantastic quality lead. Product and packaging is impressive.
Great touch to include the treats too.
29 april 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear Rupert,
Thank you very much for your trust and for taking the time to leave a review. We are glad the Rope Lead has met your expectations. Your appreciation of our products is a source of great encouragement for us.
We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
Very good quality products
Very good quality products, fast service, really pleased with the well-made collar we bought for our 6 month old cavapoo. He looks great in it, a stylish step up from his first puppy collar. Colour was a lovely deep green as shown and both fastener and metal clip for name tag strong. Also bought a fab knitted dog toy carrot- looks great, different, yet to see how it stands up to puppy teeth!
29 april 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear Jacky,
Thank you very much for your trust and for taking the time to leave a review. We are glad you like the Evergreen Collar and your pup enjoys the knitted carrot toy.
Thank you for being a fantastic customer. 💚 We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
Polar night dog collar
This collar was so beautifully wrapped in all environmentally friendly packaging and the treats for our dog was a bonus!!! We will definitely recommend to our doggy friends 😀.
24 april 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear Leanne,
We are truly grateful for your trust in our small family business and for taking the time to leave a review. We are glad you like the Polar Nigh Collar. Your appreciation of our products is a source of great encouragement for us.
Thank you for your support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
One happy pooch
My dog absolutely loved the toy I bought her, she's become obsessed with it! Order was received very quickly, would shop with again.
27 mars 2024
Svar från Sparkly Tails
Dear Mickey,
Thank you very much for your trust and for taking the time to leave a review. We love to hear your dog is enjoying the Toilet Paper Enrichment Toy. It's a great fun :)
Thank you for your support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Perfect size treat bag and separate bag holder. Good quality and arrived very quickly.
Perfect size treat bag and
2 april 2024
Svar från Sparkly Tails
Dear Jo,
Thank you very much for your trust and for taking the time to leave a review. We hope that the canvas treat pouch and bag holder meet your expectations.
Thank you for all the support and trust; we look forward to serving you again soon.
Best wishes,
Elena, Ruben & 🐕 Coco
Lovely items, lovely company
Swift delivery, lovely items and Pinto very much appreciated the addition of treats! All in all, a lovely company to order from :)
2 april 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear Tugba,
Thank you very much for your trust and for taking the time to leave a review. We hope Pinto is enjoying his Norfolk Cologne and the Pet Bed Refresher.
Thank you for all the support and trust 💚 We can’t wait to serve you again soon
Best wishes,
Elena, Ruben & 🐕 Coco
I love Hazel's new collar
27 mars 2024
Svar från Sparkly Tails
Dear Hannah,
Thank you very much for your trust and for taking the time to leave a review. We hope Hazel looks great with the fancy Polar Night Collar.
Thank you 💚 We can’t wait to serve you again soon
Best wishes, Elena, Ruben & 🐕 Coco
Svar från Sparkly Tails
Dear Jean,
Thank you very much for your trust and for taking the time to leave a review. We are glad you like the Norfolk Dog Cologne.
Thank you for being a fantastic customer. 💚 We can’t wait to serve you again soon
Best wishes, Elena, Ruben & 🐕 Coco
Svar från Sparkly Tails
Dear Sue,
Thank you very much for your trust and for taking the time to leave a review. We hope the Nelumbo Healing Balm is helping your dog.
It'd help us greatly if you could spare a second to share your experience with the product on the website.
Thank you for being an amazing customer. 💚
💚 Best wishes, Elena, Ruben & 🐕 Coco
Svar från Sparkly Tails
Dear Andrea,
Thank you very much for your trust and for taking the time to leave a lovely review. We are glad Charlie & Reggie like the JR Pate.
We can’t wait to serve you again soon
💚 Best wishes, Elena, Ruben & 🐕 Coco
Excellent products
Speedily delivered, beautifully packaged and great products, my pup less itchy already!
2 mars 2024
Svar från Sparkly Tails
Dear Karen,
Thank you very much for your trust and for taking the time to leave a lovely review. We are glad to hear that the Organic Anti-itch Spray and Healing Balm are helping your pup.
Thank you for being a fantastic customer. We can’t wait to serve you again soon
💚 Best wishes, Elena, Ruben & 🐕 Coco
Lovely canvas dog treat bag
Lovely canvas dog treat bag, very reasonable price considering sturdiness. Arrived quickly, would recommend and shop there again.
27 februari 2024
Svar från Sparkly Tails
Dear Ms Howells,
Thank you very much for your trust and for taking the time to leave a positive review. It means the world to us.
We would love to hear about your experience after using for a while the dog treat bag. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
Best dog grooming brush I have bought.
Best dog grooming brush I have bought.
26 februari 2024
Omdöme utan inbjudan
Svar från Sparkly Tails
Dear A Whittingham,
Thank you very much for your trust and for taking the time to leave a positive review. It means the world to us.
We would love to hear about your experience dog grooming brush. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
Sensitive shampoo for dogs
Beautiful shampoo which smells divine….much prefer to use natural products on Tilly, will definitely look at other products 👌
17 februari 2024
Svar från Sparkly Tails
Dear Jayne,
Thank you very much for your trust and for taking the time to leave such a lovely review. It means the world to us.
We would love to hear about your experience with natural shampoo. You can share it directly on the product page.
Thank you for being an amazing customer. 💚
Best wishes,
Elena, Ruben & Coco
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