I had a small hiccup with my order, but Spainho were very happy to assist and fix the hiccup up, I had a new order sent to me within a fortnight, I am very pleased with the company and the quick resp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased Lilac Mirror Nail Polish, I received a bottle of clear polish. When I contacted the company the first time, whomever I talk to was unwilling to give me a refund unless I paid for the retu... Se mer
Företaget har svarat
Feel like I’ve been misled although I should learn not to trust photos and descriptions at face value! The emotional support calendar looks as if there will be cute crocheted individual items in each... Se mer
Företaget har svarat
The emotional support calendar is not true to either the photos or the description. A waste of money! Cheap, tiny plastic gifts not crocheted as suggested. So small in fact, that it’s almost imposs... Se mer
Företaget har svarat
3,3
Medel
22 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great response to help with orders
I had a small hiccup with my order, but Spainho were very happy to assist and fix the hiccup up, I had a new order sent to me within a fortnight, I am very pleased with the company and the quick response to my email, and getting my order fixed.
The lovely staff were professional.
1 oktober 2026
Omdöme utan inbjudan
I got my order and love it
I got my order and love it. Thank you for great customer service.
25 september 2026
Omdöme utan inbjudan
It was delivered with care
It was delivered with care, am disabled so put a note on my front door. They opened my door n put it inside my house for me. Which is a great help as can't get to the door on time. As can't walk well. Do very helpful, do do that for me. The company is great loads on offer n fairly cheap. Very handy items, you sell. So will recommend to my friends n family.
17 september 2026
Omdöme utan inbjudan
Arrived in great time and good…
Arrived in great time and good condition. Love the phone charger. Works great. Bought two more for Christmas Gifts.
14 september 2026
Omdöme utan inbjudan
They were very understanding and they…
They were very understanding and they resolved my problem right away. I definitely recommend this company to everyone.
15 september 2026
Omdöme utan inbjudan
Extremely satisfied with the whole…
Extremely satisfied with the whole experience of dealing with this company.
Easy to place order and kept in the loop regarding delivery.
Well done, brilliant company
27 augusti 2026
Omdöme utan inbjudan
They went over & beyond performance …
They went over & beyond performance and helped me. I am so grateful to them because I am on limited income.
15 september 2026
Omdöme utan inbjudan
I’m trying to return something I bought…
I’m trying to return something I bought and they won’t get back to me on how to return it.
1 september 2026
Omdöme utan inbjudan
Svar från Spainho
Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@spainho.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.
I have gotten about three replies back…
I have gotten about three replies back from this company but they are not willing to either give me my money back or the product I had ordered. They want to give me half of what I paid for or a coupon for 20% off. They say I don't have to send the wrong product back if I will take the coupon. I don't want the coupon I want my money or the right product. I am so tired of wasting my time with them. The order #SPH41533.
8 september 2026
Omdöme utan inbjudan
Svar från Spainho
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@spainho.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Spainho.com is a SCAM
Spainho.com is a SCAM. I order a Lilac Glossy Mirror Nail Strengthener. The price was 13.99 plus taxes and Shipping. 💅 After 2 weeks they sent an ugly dark brown color nail polish way different from what I ordered and Not a strengener What a ripoff! 🤬
5 september 2026
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@spainho.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Company took responsibilty after I received a defective product and refunded my money.
While the product I received was defective and did not match what I originally saw upon ordering, the company took full responsibility and refunded my purchase in full.
25 augusti 2026
Omdöme utan inbjudan
Issued resolved
I purchased Lilac Mirror Nail Polish, I received a bottle of clear polish. When I contacted the company the first time, whomever I talk to was unwilling to give me a refund unless I paid for the return. It was not worth it since the order was under $20. Finally someone else contacted me and sent me a refund and said to keep the wrong product I received. Customer service is very important.
24 augusti 2026
Omdöme utan inbjudan
Svar från Spainho
Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@spainho.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.
They never sent the product
They never sent the product, worst customer service. They just here to steal your money
Will never order from this company again. Can't get my order and can't get my money back one bullshit company
23 december 2025
Omdöme utan inbjudan
Svar från Spainho
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@spainho.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
The emotional support calendar is a waste of money
The emotional support calendar is not true to either the photos or the description. A waste of money! Cheap, tiny plastic gifts not crocheted as suggested.
So small in fact, that it’s almost impossible to read the script.
Buyer beware!
2 november 2025
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@spainho.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Feel like I’ve been misled although I…
Feel like I’ve been misled although I should learn not to trust photos and descriptions at face value! The emotional support calendar looks as if there will be cute crocheted individual items in each door! The reality is they are cheap plastic “tokens” with pictures of crocheted figures. There is no way to ask for a refund just a random address in china to send it to at your own expense! Waste of money and a lesson learned not to order from them ever again!!! Lost my faith in online sales from companys like this
25 oktober 2025
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@spainho.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Bought the product July 2nd
Bought the product July 2nd, never got it. Emailed them, still nothing! They are thieves & scammers!
2 juli 2025
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you so much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. It's possible that you didn't contact us through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email address: service@spainho.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
They refuse to honor their 100% money…
They refuse to honor their 100% money back garauntee. They sent a product different than advertised. Emails are ignored. Chinese bullshit. Avoid purchasing from this company at all cost!
30 juni 2025
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving your issue. We assure you that we prioritize our customers' perspectives in resolving your issue. Please contact our customer service email address at service@spainho.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
I was sent the wrong product and they…
I was sent the wrong product and they have not rectified their mistake to my satisfaction. Very poor customer service.
They suggested to give it to someone as a holiday gift - the product I ordered was a spray on waterproofing product for external use on buildings.
16 april 2025
Omdöme utan inbjudan
Svar från Spainho
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@spainho.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Well that settles it
Well that settles it, not buying another shitty over advertised over priced product. China please keep your shit.
19 maj 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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