Sovol 3d Omdömen 93

Just from the first moment I have dealt with this costumer service it was a fluid nice quickbr espons and solution.

The SV08 is a great printer for a affordable price. The Support of Sovol was nice and they where quick to replace parts that where improved after the initial launch. I appreciate the innovation. Keep up the good work!

Sov8 is the best printer i own fantastic printer i have two bamboo x1 carbon
One anycubic one super racerflsun one voron2.4 two flashforge printers
And in the near future i will purchase another sov8 thanks

These are a up and coming brand that in my opinion will rival many of the more expensive branded printers. Easy to set up and and have running in less then 30 mins on most of the branded printers. Aftercare is absolutely brilliant with the occasional issue I've had and replacements have been sent out as quick as possible

I purchased the SV04 IDEX printer. The printer did not work out of the box and I was not able to complete a print. The extruders would wander off and then return or crash into one another. I sent a support request and they answered very quickly (next business day.) They suggested flashing the firmware and sent the latest version. This solution worked and the printer works fine now. I would have flashed the firmware before contacting the company, but the version of the firmware on the website was 1.1.0, older than the version on the printer I bought and older that the one that sent by the company (1.1.4). I would suggest they update the firmware on the website, but other than that I was happy with the quick reply to fix the problem.

Fast delivery, best prices, good quality in hardware. Horrible quality in software.
Great contact to aftersales customer support.

Works perfectly. Nice machine

The shipping was very very slow for the bed. They did not ship till I asked if they were ever going to ship it. Almost 2 months

***THE MACINE IS SHOOTING SPARKS*** I have a lightly used machine I bought brand new. It just stopped working. I've been trying to resolve the issue with Sovol, but they just keep passing me to a different person to deal with. At this point the only thing more pathetic than the printer itself is the people who work at Sovol!

Accidentally fried the tool-head adapter board on the SV08. After emailing support, I had a replacement shipped to me in 9 days. From China to US to me in 9 days is fairly impressive.

Delivery estimates were not met initially, and lead time on certain accessories is too long, but after-sales service has been amazing. Their support has always responded in the promised 1 business day and when I had a part break on my printer they sent me a replacement free of charge.

They badly failed me at the beginning. I had preordered in the first 5 minutes, waited two weeks to to supposed launch, and then learned I had to wait an additional month for my order to be shipped even though people who ordered a month after me began to get theirs first. Even Europe got theirs first, and it launched a month after my order should have arrived. I bailed at that point due to that and some issues with the printer others had at launch. Now, 4 months later, I got one, and it works very well after some adjustment of things that were supposed to be automatic. It's a good printer and worth upgrading.

I have been very happy with my purchase, it works as described I just need to increase my knowledge of 3d printing. This was my first 3d printer and had little difficulty getting it setup and running. Fine tuning will take me some time but I believe there's a steep learning curve

Schnell in geliefert gut verpackt alles Bestens

Great printer has some problems with the nozzle but great support.

Received laser, easy set up and worked immediately... yay... thus ends the good part. within a few days it stopped working. I contacted support, they said they wanted a video and then didn't respond until the next day. Then they told me new video... and another day... then they told me to try what I said I had already done... I have no idea where it ends, but I contacted a lawyer today to actually resolve things

In the end, I took the loss. Sovol3d can go to Hades.

P.S. Using an A.I. to respond (literal years later) does nothing positive for your credibility.

This company sent me a broken 3D printer. It was defective out of the box. I initially requested to return the printer. They insisted on sending me parts and having me attempt to fix the printer. After two months of emails back and forth and multiple parts shipments, they gave up and told me to return the printer. They refuse to give me a full refund for the initial purchase because they won't refund the initial $50 shipping fee since they can't get a refund from UPS.

I ordered the printer via the webpage and then asked the Sovol Team to ship it fast. What to say. It was at my home 1 day later. Perfect support. Thank you.

After installing the printer it worked without Anycubic of the issues. OK Z Calibration is terrible but I can fix it manually. The fan is too noisy and the Nozzles are the old ones still shipped.

But, the printer is printing very well and clean when all is calibrated. The service and support were awesome.

Hope Sovol does more firmware updates and goes to KLIPPER Mainline.

All in all a very very good printer with lot of fun to tinker and expand. Best Sovol machine yet. Print results are amazing in PLA. Thank you

Left a negative review on a printer when it broke after a week of use. Got an automated response email and they deleted my review from their site.