My son was very poorly and had been for weeks. I had taken him to the GPs several times a drop in clinic 4 times and when it looked like he had sepsis to a&e twice nobody was able to identify what was... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a patient at 'South Face' for over 16 years. I recently had a 'full body' inspection. I usually see Dr Robertshaw annually & Nurse Amanda on occasions. Years ago Dr Robertshaw identified... Se mer
Företaget har svarat
Nurse Sharon is Excellent as always! Would not go anywhere else - Southface is always my first choice and always will be! Thank you. Michele Ineson
Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc. Cannot recommend Amanda enough. Really thorough and she is ultra careful for people li... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Kontaktuppgifter
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, Storbritannien
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
4,9
Utmärkt
470 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would highly recommend
I have had been to the Southface Clinic in Christchurch several times over the past few years. Dr Luna has treated me mainly for sun damage. I have also had 2 minor surgical procedures at the clinic. I have always been happy with my treatment and feel reassured.
It’s also good not having to wait ages for an appointment when you are feeling worried.
16 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for taking the time to share your experience. We’re so pleased to hear that you’ve been consistently happy with your treatment over the years and that you feel reassured in our care.
It’s great to know that Dr Luna has been able to support you effectively, both with treatment for sun damage and your procedures. We also understand how important timely appointments are, especially when you’re feeling concerned, so we’re glad we could be there for you when needed.
Your continued trust means a great deal to us—thank you again for your kind feedback.
Always a very friendly environment from…
Always a very friendly environment from reception to clinic. My treatment was handled with care and understanding and I will not hesitate to recommend Southface Dermatology.
16 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for your kind feedback. We’re really pleased to hear that you experienced a friendly and welcoming environment from reception through to your clinic visit.
It’s wonderful to know your treatment was handled with care and understanding, and we truly appreciate your recommendation of Southface Dermatology. We look forward to supporting you again whenever you need us.
I can thoroughly recommend Southface…
I can thoroughly recommend Southface Dermatology. The staff are all very pleasant and the service is second to none.
10 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you very much for your wonderful recommendation. We’re delighted to hear that you found our team pleasant and the service to be of such a high standard.
Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience with Southface Dermatology.
Southface are an excellent organisation…
Southface are an excellent organisation My experience with Doctor Alice Plant has been very kind and understanding and totally professional.
4 mars 2026
Svar från Southface Dermatology
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with Dr Alice Plant and that you felt cared for with kindness, understanding, and professionalism.
Your feedback means a great deal to our team at Southface, and we truly appreciate you taking the time to share it.
Professional and effective treatment
I sought advice and possible treatment for 5 different skin issues and they were all dealt with in one appointment. I had 2 issues treated effectively and was given advice and treatment options for the others including a letter to my GP to ask if they would prescribe a cream.
I was treated in a very professional and sensitive way. It was good value for money and saved a 6 month NHS wait.
25 februari 2026
Svar från Southface Dermatology
Thank you so much for your fantastic review. We’re really pleased to hear that you felt all your concerns were thoroughly addressed in a single appointment and that you found the treatment effective.
It’s especially important to us that patients feel treated with professionalism, sensitivity, and care, so your feedback means a great deal. We’re also glad we could provide timely support and help you avoid a long wait.
Thank you again for taking the time to share your experience—we truly appreciate it and look forward to helping you again if needed.
Svar från Southface Dermatology
Thank you so much for your 5-star review!
Caring and efficient
Good atmosphere, no feeling of rush or time pressure. Solved my problem.
3 mars 2026
Svar från Southface Dermatology
It’s great to know we were able to solve your problem, and we truly appreciate you taking the time to share your feedback. We look forward to helping you again in the future!
Lesion removal surgery
Dr Luna was very professional making me feel relaxed and comfortable from the moment I walked in and answering all my questions before starting the procedure. She was very reassuring during the procedure to have 2 lesions removed from my face and the end result was very neat. Also advised on best product to use to minimise scar appearance. One week on and having just had the stitches removed everything is healing nicely.
Would highly recommend.
27 februari 2026
Svar från Southface Dermatology
Thank you for taking the time to share your experience.
We’re delighted to hear that Dr Luna made you feel relaxed and comfortable from the moment you arrived, and that she was able to answer all your questions before the procedure. It’s especially nice to know that you felt reassured throughout the treatment and that you’re happy with the neat result.
We’re also pleased to hear that your healing is progressing well following the removal of your stitches. Providing clear aftercare advice and support is an important part of the process, so it’s great to know this was helpful.
Thank you again for your kind feedback.
Southface Dermatology
I have been visiting Southface for a number of years for follow up following the removal of a malignant melanoma. The monitoring of my skin has been very thorough and I have had a number of procedures to remove potentially troublesome moles and spots. The treatment in every case has been superb and the continued follow up has been very re-assuring.
4 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for taking the time to share your experience and for trusting Southface with your care over the years.
We’re so pleased to hear that you’ve found your ongoing skin monitoring thorough and that the follow-up care has been reassuring. Supporting our patients with careful surveillance and treatment, particularly following the removal of a malignant melanoma, is incredibly important to us, and it’s wonderful to know you’ve felt well looked after throughout.
Your kind words about the procedures and care you’ve received mean a great deal to our team. Thank you again for your continued trust and for sharing your feedback.
Highly professional outfit
Highly professional outfit with very good results
3 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your kind feedback.
We really appreciate you taking the time to share your review.
Southface Dermatology
Excellent in every way
Excellent in every way - after 4 visits I am very happy with the result. Very informative, supportive and very professional. From me highly recommended
3 mars 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for your kind review. We’re delighted to hear that after four visits you’re very happy with your results.
We truly appreciate your recommendation and your trust in our team. Thank you again for taking the time to share your experience.
Svar från Southface Dermatology
Thank you for your 5* review!
Kind regards,
Southface Dermatology
The pleasant reception from Dr Alice…
The pleasant reception from Dr Alice Plant and clear discussion related to my condition and my questions .
4 februari 2026
Svar från Southface Dermatology
Thank you for your kind feedback.
We’re delighted to hear that you had a pleasant experience and that Dr Alice Plant provided clear explanations and addressed all your questions regarding your condition. Ensuring our patients feel informed and comfortable is very important to us, and it’s wonderful to know this was reflected in your visit.
Southface Dermatology
EXCELLENCE AT SOUTHFACE
I arrived 30 minutes later than my appointment time (the train was late!), but I was warmly welcomed at Reception, and was seen almost straight away by Dr Julia Martin.
Dr Martin quickly assessed my skin condition and explained clearly her suggestion for a procedure to rectify this long-standing problem.
Excellent!
On the appointed day, the procedure was carried out by Dr Lilliana Luna. After explaining the procedure and likely outcome, she got to work on the problem area on my face. A certain amount of mild discomfort during the administration of the local anaesthic, the operation proceeded according to plan and I was able to relax, with confidence.
I could not have asked for more care and consideration, Thank you Dr Luna - and everyone at Southface.
Like
Share
27 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for sharing your experience.
We’re delighted to hear that, despite your delayed arrival, you were warmly welcomed at reception and seen promptly. It’s wonderful to know that Dr Julia Martin provided a clear assessment and explanation of the procedure, giving you confidence in the care plan.
We’re also thrilled that Dr Lilliana Luna delivered the procedure with such professionalism and consideration, helping you feel comfortable throughout. Your kind words mean a lot, and we’ll be sure to pass on your thanks to both Dr Luna and the entire Southface Dermatology team.
Southface Dermatology
Ipl/laser/derm patient
Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc.
Cannot recommend Amanda enough. Really thorough and she is ultra careful for people like me with reactive skin.
Very pleased with results, excellent care.
Dr Robertshaw has been hugely helpful when visiting with various derm issues.
Excellent clinic, thoroughly trusted.
26 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
We’re thrilled to hear that Nurse Amanda has provided such thorough and careful care over the years, especially for your sensitive, reactive skin. It’s fantastic that you’re pleased with the results and the level of attention you’ve received.
We’re also delighted that Dr Helen Robertshaw has been so helpful with your dermatology concerns. Your trust and confidence in our clinic mean a great deal to us, and we truly appreciate you taking the time to share your experience.
Southface Dermatology
Excellent clinic with first class staff
Although I went to the clinic for a general skin check up and suggestions on what could be done to freshen up my appearance, the Consultant was quick to spot I had a Basel Cell Carcinoma and I was booked in to have it removed with a few days.
The Consultant I saw (Dr Helen Robertshaw) is professional, at the top of her field but very personable and you feel completely confident in her knowledge.
I can’t thank the Clinic enough and will be back for that “freshen up” advice.
25 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
We’re incredibly pleased that what began as a routine skin check led to the prompt identification and treatment of your basal cell carcinoma. Early detection is so important, and we’re glad we were able to arrange your procedure quickly.
It’s wonderful to hear your kind words about Dr Helen Robertshaw. We’re proud to have consultants who combine expertise and professionalism with a warm, personable approach that helps patients feel completely confident in their care.
Thank you again for your thoughtful feedback. We look forward to welcoming you back for your “freshen up” consultation when the time is right.
Southface Dermatology
Excellent professional care
Easy bookings procedure. Friendly and professional staff throughout. Expert and caring advice from consultant dermatologist Dr Plant. Thank you.
24 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
We’re so pleased to hear that you found the booking process easy and that our team were friendly and professional throughout your visit. It’s especially lovely to know that you valued the expert and caring advice from Dr Plant.
We truly appreciate you taking the time to share your experience — thank you for choosing our clinic.
Southface Dermatology
Great friendly team from Reception to treatment.
Recommended by a friend. Called in a week ago to book a full body skin check. Having had skin cancer 10 years ago I wasn't overly impressed with a check I had at my surgery. Appointment for Monday. Saw Dr Luna. After a thorough check and discussion the freeze method was used to clear some annoying tags etc. Dr Luna was friendly and profesional throughout, clear explanations were great.
She also referred me for a second appointment with Dr Julia Martin which was made for the following day. This was to remove a wart like lesion from my face. Dr Martin was assisted by a nurse, sorry forgotten her name. Again discussion and explanation on procedure was clear and easily understood. Using local anesthetic the proceedure was carried out with no pain. The nurse dressed the site and explained about the dressing. Do's & don'ts.
If you are at all worried about any mole or mark, or bothered with skin tags visit the team at Southface Dermatology.
Treatment date 23rd & 24th February.
23 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for sharing such a detailed account of your experience.
We truly appreciate you choosing Southface Dermatology, especially given your previous history of skin cancer. We understand how important it is to feel confident and reassured during a full body skin check, and we’re pleased we were able to offer you a prompt appointment.
It’s wonderful to hear that Dr Luna provided a thorough examination, clear explanations, and effective treatment on the day. We’re also delighted that your follow-up appointment with Dr Julia Martin went smoothly, and that you felt fully informed and comfortable throughout the procedure. We’ll be sure to pass on your kind comments to both doctors and the nursing team.
Thank you again for your recommendation and for placing your trust in us. Your feedback means a great deal, and we’re so pleased you felt well cared for on both visits.
Southface Dermatology
Very caring and friendly dermatologist …
Very caring and friendly dermatologist Dr Julia Martin who went the extra mile.
24 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for your kind words.
We’re delighted to hear that you found Dr Julia Martin caring and friendly, and that she went the extra mile for you. Providing attentive, compassionate care is something we pride ourselves on, so it’s wonderful to know this was reflected in your experience.
We truly appreciate you taking the time to share your feedback.
Southface Dermatology
First class service
Excellent responsiveness. I contacted Southface Dermatology for cryotherapy on some moles and they fitted me in really quickly. In a 20-minute appointment, so much got done and I look forward to going back to finish things off in April.
19 februari 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your fantastic feedback.
We’re delighted to hear that you found our team responsive and that we were able to arrange your cryotherapy appointment quickly. It’s great to know that so much was achieved within your 20-minute visit and that you felt the experience was efficient and worthwhile.
We look forward to welcoming you back in April to complete your treatment, and we truly appreciate you taking the time to share your experience with Southface Dermatology.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.