My son was very poorly and had been for weeks. I had taken him to the GPs several times a drop in clinic 4 times and when it looked like he had sepsis to a&e twice nobody was able to identify what was... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been a patient at 'South Face' for over 16 years. I recently had a 'full body' inspection. I usually see Dr Robertshaw annually & Nurse Amanda on occasions. Years ago Dr Robertshaw identified... Se mer
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Nurse Sharon is Excellent as always! Would not go anywhere else - Southface is always my first choice and always will be! Thank you. Michele Ineson
Have been visiting Nurse Amanda for some years for IPL/Laser for damage caused by rosacea, burst vessels etc. Cannot recommend Amanda enough. Really thorough and she is ultra careful for people li... Se mer
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Företagsinformation
Skrivet av företaget
Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.
Kontaktuppgifter
Nuffield House, 63 Lansdowne Road,, BH1 1RW, Bournemouth, Storbritannien
- 01202 70 2827
- info@southfaceskin.com
- southfaceskin.com
4,9
Utmärkt
470 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clear and helpful advice
29 juli 2026
Svar från Southface Dermatology
Thank you for your 5-star review. We’re delighted to hear that you found our advice clear and helpful. Your feedback is greatly appreciated, and we’re pleased we could support you. Thank you for choosing our clinic.
Southface Dermatology
Dr Helen was very professional yet…
Dr Helen was very professional yet friendly at consultation. Nurse Amanda was similarly efficient, understanding and comforting during treatment whilst receptionists were always welcoming. Altogether an experience I do not want to repeat and thankfully, due to the treatment will not have to. Thank you all.
29 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your kind review. We’re pleased to hear that Dr Helen, Nurse Amanda, and our reception team helped make your experience as comfortable and reassuring as possible. We appreciate your trust in us and are delighted that your treatment was successful. Wishing you all the very best, and thank you for choosing our clinic.
Southface Dermatology
Professional Expertise this clinic for a…
I recently visited this clinic for a skin consultation and had an absolutely wonderful experience. I met with the head nurse, who was incredibly professional, thorough, and informative. She took the time to answer all of my questions and made me feel completely comfortable and well-informed about the process. I highly recommend for a professional skin solution.
28 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience with our Nurse and felt informed, comfortable, and well cared for throughout your consultation. Your recommendation means a great deal to us, and we look forward to supporting you on your skin health journey.
Southface Dermatology
Great
Great, friendly efficient service with ample onsite private parking
28 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your kind review.
Southface Dermatology
Felt in very safe hands with Sharon
Felt in very safe hands with Sharon, she was very professional and made me feel at ease.
I have also had a different treatment with Amanda and was very pleased with the outcome and her expertise too.
Very happy to have found somewhere I can rely and trust on to get good, safe results.
21 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
We truly appreciate your kind feedback. It's wonderful to hear that Sharon helped you feel at ease and that Amanda's expertise resulted in an outcome you were happy with. Thank you for placing your trust in our team—we're delighted to be a clinic you feel confident returning to.
Southface Dermatology
From the first telephone encounter to…
From the first telephone encounter to the final surgery this company provided an efficient, caring and effective service. I would recommend them to anyone who had concerns about sun damage to their skin.
20 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Many thanks for your lovely review. We're delighted that you felt well supported from your first contact with us through to your surgery. Your kind recommendation and recognition of our team's care and professionalism are greatly appreciated.
Southface Dermatology
Svar från Southface Dermatology
Thank you for your 5-star review. We're pleased that you found our doctors both knowledgeable and caring, and that you felt supported throughout your experience.
Southface Dermatology
Professional, Reliable and Listening Organization
From making the appointment they gather information relating to the issues. Even when not possible to see the same consultant the team have taken the time to read the previous notes. They listen to the issues from a patients perspective and a thorough check up is undertaken.
11 juli 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your kind words. We're pleased that our team was able to provide continuity and consistency in your care by reviewing your previous notes before your appointment. Knowing that you felt heard and received a thorough examination means a great deal to us.
Southface Dermatology
The consultation was informative
The consultation was informative, and the diagnosis and advice were thorough.
The doctor was extremely personable and effucient.
2 juli 2026
Svar från Southface Dermatology
We are grateful for your positive feedback. Providing thorough assessments and clear advice is a priority for us, and we're delighted that this was reflected in your visit.
Southface Dermatology
Calm measured informative consultation…
Calm measured informative consultation and during treatment, which I can happily report has worked beautifully
30 juni 2026
Svar från Southface Dermatology
Thank you for taking the time to share your experience. It's great to know that you felt well-informed and comfortable throughout the consultation and treatment process. We're especially pleased to hear that the treatment has achieved such positive results for you.
Southface Dermatology
Very thorough and helpful appointment
Very thorough and helpful appointment. My daughter was immediately put at ease. Treatment options were explained clearly and prescription given there and then. We were both very impressed.
25 juni 2026
Svar från Southface Dermatology
Thank you for your wonderful 5-star review.
We are delighted to hear that you and your daughter had such a positive experience. It is lovely to know that she was made to feel at ease and that the treatment options were explained clearly throughout the appointment.
We appreciate your kind feedback and will be sure to share your comments with the team. Thank you for choosing Southface Dermatology Clinic.
I received a very warm welcome at Southface and, as always, was delighted with the outcome.
I received a very warm welcome at recetion and the surrundings were beautiful. I have complete trust in an Helen Robertshaw, who is friendly, very human and made me feel completely at ease.
24 juni 2026
Svar från Southface Dermatology
Thank you for your lovely 5-star review.
We are delighted to hear that you received such a warm welcome from our reception team and that you enjoyed the surroundings at Southface. It is wonderful to know that you felt comfortable and at ease during your appointment.
Your kind words about Helen Robertshaw are greatly appreciated. We will be sure to share your feedback with her, as it is always rewarding to hear that our patients feel supported and cared for throughout their journey.
We look forward to welcoming you back in the future.
Southface Dermatology
I feel very disappointed in my visit
I feel very disappointed in my visit , last week . I paid £290 and I was hoping for a diagnosis on my problem. Dr Hodder didn’t know what my problem was and said he would write to my doctor and me with his thoughts . He hasn’t done so. I’m a pensioner and a widow and I feel very unhappy about having wasted my money
25 juni 2026
Svar från Southface Dermatology
Thank you for taking the time to share your feedback.
We are sorry to hear that you left your appointment feeling disappointed.
We appreciate how frustrating it can be when a clear diagnosis is not immediately available, particularly when symptoms have been causing significant discomfort. During your consultation, a detailed assessment was carried out, including a review of your medical history, current symptoms, examination findings, and discussion of potential causes and next steps.
We would also like to clarify that the clinic letter had been prepared and was awaiting final approval before being sent to both you and your GP. As your appointment took place within a week of your review, this falls within our normal processing timeframe.
We are disappointed to receive such a low rating given the time and care invested in your consultation and the comprehensive plan that was put in place. However, we take all feedback seriously and regret that your experience did not meet your expectations.
Kind regards,
Southface Dermatology
Southface skin review
Very clear detailed explanation of skin condition given by the doctor and suggestions on further management. Very professional service. Can unreservedly recommend this clinic.
22 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you found the explanation of your skin condition clear and detailed, and that the recommendations for further management were helpful. We believe that ensuring patients fully understand their diagnosis and treatment options is an important part of providing high-quality care.
Thank you also for your kind comments about our professional service and for recommending our clinic. Your feedback is greatly appreciated and will be shared with the team.
Kind regards,
Southface Dermatology
Excellent
I had a consultation with Dr Alice Plant confirming a couple of facial BCC and also a full body skin check, then minor surgery with Dr Julia Martin and 2 PDT sessions with Nurse Nikki Woodward. All very friendly and efficient, and at all times informative. Highly recommended.
23 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for taking the time to leave such a wonderful 5-star review.
We are delighted to hear that you had a positive experience throughout your journey with us, from your consultation and skin check with Dr Alice Plant to your treatment with Dr Julia Martin and PDT sessions with Nurse Nikki Woodward.
Providing friendly, efficient and informative care at every stage is something we strive for, and it is lovely to know that you felt well supported and informed throughout your treatment.
We greatly appreciate your recommendation and will be sure to share your kind feedback with Dr Plant, Dr Martin, Nurse Nikki and the wider team.
Kind regards,
Southface Dermatology
Friendly staff
Friendly staff, knowledgeable and relax you. A beautiful space
23 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your lovely 5-star review.
We are delighted to hear that you found our team friendly, knowledgeable and able to help you feel relaxed during your visit. Creating a welcoming and comfortable environment for our patients is very important to us, so we are also pleased that you enjoyed our clinic surroundings.
Thank you for taking the time to share your experience. We look forward to welcoming you back in the future.
Southface Dermatology
Professional care fro start to finish
My wife recently attended Southface Dermatology in Christchurch to have a seborrhoeic keratosis removed by Dr Helen Robertshaw using cryosurgery.
Dr Robertshaw was professional, knowledgeable, reassuring and very approachable throughout. She took the time to explain everything clearly and made the procedure straightforward and stress-free.
The clinic itself is beautifully presented, and all of the staff we encountered were friendly, welcoming and helpful.
An excellent experience from start to finish. Highly recommended.
18 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your wonderful 5-star review.
We are delighted to hear that your wife had such a positive experience with Dr Helen Robertshaw and the team at Southface Dermatology. Providing professional, knowledgeable and reassuring care is at the heart of what we do, so it is especially pleasing to know that Dr Robertshaw took the time to explain the procedure clearly and helped make the treatment straightforward and stress-free.
We also greatly appreciate your kind comments about our clinic environment and team. We strive to ensure that every patient feels welcomed, comfortable and well cared for from the moment they arrive.
Thank you for your recommendation. We will be sure to share your feedback with Dr Robertshaw and the rest of the team.
Kind regards,
Southface Dermatology
Skin check
I had a skin check by Nurse Nicki. I’m pleased to say all was well.
She was Friendly professional and knowledgeable. For peace of mind, I would recommend anybody particularly if they are fair skined , goes and has a check up.
18 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that you had a positive experience with Nikki and that your skin check provided you with reassurance and peace of mind. Nikki takes great pride in providing friendly, professional, and knowledgeable care, and we will be sure to pass on your kind comments to her.
Thank you also for highlighting the importance of regular skin checks, particularly for those with fair skin or increased sun exposure. Early assessment and monitoring can make a significant difference.
We appreciate your recommendation and look forward to supporting you with your skin health in the future.
Kind regards,
Southface Dermatology
Dr Helen has looked after my family for…
Dr Helen has looked after my family for years and always dealt with issues quickly. Just a fantastic service and a pleasure. Dr Helen is by far the best in her field
11 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you so much for your kind words.
We are delighted to hear that you and your family have had such positive experiences with Dr Helen over the years. Providing expert care, continuity, and support to our patients is at the heart of what we do, and your recommendation means a great deal to us.
We truly appreciate your continued trust and look forward to caring for you and your family in the future.
Kind regards,
Southface Dermatology
Very good experience
Very good experience, Dr Hodder made me feel very relaxed. Very professional diagnosis & explained my options for treatment. Very happy.
10 juni 2026
Omdöme utan inbjudan
Svar från Southface Dermatology
Thank you for your feedback.
We are delighted to hear that Dr Hodder helped you feel relaxed and well informed during your consultation. Taking the time to explain diagnoses and treatment options clearly is an important part of patient care, and we are pleased that you were happy with your experience.
Thank you for choosing Southface Dermatology.
Kind regards,
Southface Dermatology
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