South East Solar & Electrical Omdömen 

203
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have had solar panels, battery, car charger and emersion heater controller fitted. I asked to have my south facing roof fully covered in panels. South East Solar efficiently redesigned the system a... Se mer

Betygsatt 5 av 5 stjärnor

I have been very impressed with my systems performance. The whole process with South East Solar was very very good. I had to re design a few times but supported along the way and I didn't feel... Se mer

Betygsatt 5 av 5 stjärnor

Polite, careful with our property, clean workers, answered my questions, all work was very good, very neat , straight and well positioned. I am a carpenter and very fussy, and I am very happy and woul... Se mer

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Betygsatt 5 av 5 stjärnor

I booked a Solar Installation via Switch Together. From the beginning the whole process was seamless and efficient. The staff at the call centre were friendly and professional. The installation t... Se mer

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Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,9

Alla omdömen

(203)

156 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Highly recommended

I had a smooth and trouble-free solar and battery installation with South East Solar & Electrical.
Clear quotation, answered all my questions and once finalised, the installation was completed within a few weeks; with the installation carried out in one day.

7 juli 2026
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Svar från South East Solar & Electrical

Thank you so much for your lovely feedback! We’re really pleased to hear everything went smoothly from the initial quotation through to the installation. It’s great to know we were able to answer all your questions and get your solar and battery system installed quickly and without any hassle.

We really appreciate you choosing South East Solar & Electrical and hope you enjoy the benefits of your new system!

Betygsatt 4 av 5 stjärnor

Fitters were great

Fitters were great, but scaffolders broke 4-5 tiles on taking down scaffold and I only discovered by chance on entering the attic and seeing light through the roof. Tiles replaced but no apology given. In fact the after-sales agent was a poor communicator and neither he nor SESE were able to give much info on operating the software, which is surprising and disappointing. You'll probably get a good install but keep a close eye on the rest.

27 april 2026
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Svar från South East Solar & Electrical

Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with the fitters and the installation itself, but we’re sorry that your overall experience was let down by the issues you’ve highlighted.

The damage to the roof tiles during scaffold removal should not have happened, and we’re particularly sorry that you felt there was a lack of apology or communication when this was raised. We’re also disappointed to hear that you didn’t feel sufficiently supported with the software and system operation afterwards. We always aim to make sure customers feel confident using their system, so we’ll take your comments on board and review how this was handled.

We appreciate you bringing these points to our attention and hope that, now the tiles have been replaced, you’re able to enjoy the benefits of your new system.

Betygsatt 5 av 5 stjärnor

Great company

Punctual, efficient, friendly, great social skills, and competitive price. Excellent

18 september 2026
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Svar från South East Solar & Electrical

Thank you so much for your lovely review! It’s great to hear you were happy with the service and found the team friendly, efficient and professional. We really appreciate your kind words and are so pleased you were happy with the overall experience.

Betygsatt 5 av 5 stjärnor

An enjoyable experience

An enjoyable experience, they listened to my requirements and tweaked the specifications, a compedative quote, along with helpful staff in all departments. Installation went without any hitches with well trained and helpful installers who left the site cleaner than it was before they turned up.

Backup (mainly due to my lack of knowledge) was always friendly and helpful.

Will recommend the company to family and friends if asked

21 augusti 2026
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Svar från South East Solar & Electrical

Thank you for your fantastic review!

We’re really pleased to hear that you had such a positive experience from start to finish. It’s great to know that our team could tailor the system to your requirements and that the installation was completed smoothly, with the installers leaving everything clean and tidy.

We’re also glad our team could provide helpful support along the way, and we really appreciate you recommending us to your family and friends.

Thank you for choosing South East Solar & Electrical!

Betygsatt 5 av 5 stjärnor

Team were great

Team were great. Working well. Interesting to see impact over autumn and winter, but so far very positive

16 juli 2026
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Svar från South East Solar & Electrical

Thanks so much for your review! We’re really pleased to hear everything is working well and that you’ve had a positive experience with the team. We hope you continue to see great results as we head into the autumn and winter months!

Betygsatt 5 av 5 stjärnor

Good service all round

Good service all round. The engineer who installed the system was excellent.

15 juli 2026
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Svar från South East Solar & Electrical

Thank you for your lovely review! We’re really pleased to hear you had a positive experience with us and that the engineer did such a great job with your installation. We really appreciate your feedback and are delighted you were happy with the service!

Betygsatt 5 av 5 stjärnor

Highly recommended service.

Really friendly, considerate, professional. Both the electrician, Ross, and the roofers, Andy and Tommy, were absolutely brilliant. They did the work to a high standard, explained options, and did all they could to explain exactly what they were doing. Highly recommended.

10 september 2026
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Svar från South East Solar & Electrical

Thank you for your fantastic review and recommendation!

We’re so pleased to hear that you found the team friendly, considerate and professional. It’s great to know that Ross, Andy and Tommy carried out the work to a high standard and took the time to explain everything clearly throughout the installation.

We’ll be sure to pass your kind comments on to them. Thank you again for choosing SESE!

Betygsatt 5 av 5 stjärnor

Excellent Sales Service

I recently worked with Billie-Jane France from South East Solar, and I was thoroughly impressed by her professionalism. She put together a highly detailed solar PV design for my home, and the sheer effort and expertise she invested in the proposal were greatly appreciated. While I ultimately chose another provider due to a few minor, project-specific reasons, I would highly recommend Billie-Jane to anyone looking for a knowledgeable and dedicated sales executive.

11 september 2026
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Svar från South East Solar & Electrical

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that you were impressed with Billie-Jane’s professionalism and the time and expertise she put into your solar PV design.

Although we’re sorry we weren’t ultimately able to work with you on the project, we really appreciate your recommendation and your kind words about Billie-Jane. We’ll be sure to pass your feedback on to her!

Betygsatt 5 av 5 stjärnor

Excellent service all round from SESE

Excellent service all round from SESE. Installation was fast, efficient and mess free. Jade was particularly patient with me as I made various tweaks to the number of panels and batteries. I have become somewhat obsessed with watching how much my electric costs me now (usually about 4p per day, except for that cursed standing charge). Handover documents and all necessary documentation to enable setting up exporting to the grid were promptly provided and made that process easy. Aftercare was also excellent as I got my head around how it all worked. All in all I had a positive and stress free experience. Also, they were considerably better value than other installers I looked at. Highly recommend them.

17 juli 2026
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Svar från South East Solar & Electrical

Thank you so much for your fantastic review and recommendation!

We’re delighted to hear that you had such a positive and stress-free experience with SESE.

Jade will be particularly pleased to hear your kind comments, and we’re glad she could help you work through the different panel and battery options.

It’s great to hear that you were happy with the installation, documentation and aftercare, and that you’re already enjoying seeing those low electricity costs! Thank you again for choosing SESE and for taking the time to share your experience!

Betygsatt 5 av 5 stjärnor

SESE were recommended by a family…

SESE were recommended by a family member as their installation of solar panels and complete system went so well. Ross the electrician came once the panels were fitted and spent most of the day setting the system up very efficiently.
He was very polite, knowledgeable and there was no mess to clear up afterwards.
I would recommend Ross and the whole team to others.

10 september 2026
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Svar från South East Solar & Electrical

Thank you for choosing South East Solar & Electrical following a recommendation from a family member.

And Thank you for taking the time to leave us such a lovely review!

We’re delighted to hear that your installation went smoothly and that you were so pleased with Ross and the service he provided. We’ll be sure to pass your kind comments on to him and the rest of the team!

Betygsatt 5 av 5 stjärnor

Professional and proficient solar energy company

The planning process took a while, with several iterations required, but my property's roof is a bit more complex than most. The final plan met my needs and price-point perfectly. The installation went smoothly. The installation team members were professional, knowledgable, swift but accurate in their work, and courteous at all times. The same applies to the office staff, also the scaffolding teams. Our solar electric system works very well, delivering 95% of my property's electricity consumption in its first week (early September). I strongly recommend South East Solar & Electrical.

3 september 2026
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Svar från South East Solar & Electrical

Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from the initial design through to the installation.

It’s lovely to hear that Billie-Jane and the install team all provided such great service, and remained cheerful despite the long day and challenging weather, we’ll be sure to pass your kind words on to them.

Thank you for choosing SESE!

Betygsatt 5 av 5 stjärnor

Excellent, Professional Service

The level of service for the design and installation of my solar panels provided by SESE was excellent from start to finish. The staff were helpful and professional throughout from the first point of contact with Billy-Jane to the final installation involving Joe, Chris and Dustin. Chris and Dustin were meticulous in their completion of the task to the highest of standards despite the length of the job and the adverse weather conditions, remaining remarkably cheerful throughout the whole process!

8 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The whole process was extremely…

The whole process was extremely efficient and well-organised. Our installers, Jo,Ezra, James and Jensen were punctual, cheerful, knowledgeable and tidy. The company was recommended by our neighbour who also had an excellent experience. I have no hesitation in recommending them to others.

9 september 2026
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Svar från South East Solar & Electrical

Thank you so much for your lovely review! We’re pleased to hear the whole process was efficient and well organised, and that Jo, Ezra, James and Jensen made such a great impression.

We’ll be sure to pass your kind comments on to the team. It’s also fantastic to hear you came to us through a recommendation from your neighbour and would happily recommend us to others.

Thank you for choosing South East Solar & Electrical!

Betygsatt 5 av 5 stjärnor

From the get go the team have been…

From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived on time no mess all cleared up and the system is working well. Would recommend without any hesitation in avoiding industry where you hear so many horror stories a pleasure to work with this organisation.

17 juli 2026
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Svar från South East Solar & Electrical

Thank you so much for your fantastic review! We’re really pleased to hear the whole process went so smoothly and that the team were able to explore options for adding extra capacity to your flat roof.

It’s great to know the installation and scaffolding were completed on time, with everything left clean and tidy. We really appreciate your recommendation and your kind words about the team — it means a lot to everyone at South East Solar & Electrical!

Betygsatt 5 av 5 stjärnor

Really pleased

From beginning to end I have found the whole experience unbelievably pleasant. Everyone attending the house and all office staff have been proffesional, informative and helpful. The equipment is working well I just don't have a single bad word to say about the whole installation and communication process.

29 juli 2026
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Svar från South East Solar & Electrical

Thank you so much for such a lovely review! We’re delighted to hear that you found the whole experience so pleasant, from the installation through to your communication with our office team. It’s fantastic to know that everyone was professional, informative and helpful, and that your system is working well. We really appreciate your kind words and are so pleased you had such a positive experience with us!

Betygsatt 5 av 5 stjärnor

We already had solar PV so this was…

We already had solar PV so this was just a battery installation. It went very well, everything was clearly explained, on time and no mess nor issues.

29 maj 2026
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Svar från South East Solar & Electrical

Thank you for your lovely review! We’re really pleased to hear the battery installation went smoothly and that everything was clearly explained. It’s great to know the team were tidy and left you with no issues. We really appreciate your feedback and hope you enjoy getting the most from your new battery!

Betygsatt 5 av 5 stjärnor

Today’s installation of solar panels

Today’s installation of solar panels, battery and EV charger went very well. The team members were friendly, knowledgable, professional and efficient throughout, even finding a better position for the battery than the surveyor had proposed. Recommended.

3 september 2026
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Svar från South East Solar & Electrical

Thank you so much for your lovely review! We’re really pleased to hear everything went so well with your solar, battery and EV charger installation. It’s great to hear the team were friendly, professional and efficient, and that they were able to find an even better position for the battery on the day. We really appreciate your recommendation and hope you enjoy making the most of your new system!

Betygsatt 5 av 5 stjärnor

Got to South East Solar via Switch…

Got to South East Solar via Switch Together Essex. Whole process from start to finish was very smooth. From the initial enquiry a detailed plan and costing were provided, a site survey was next and the guy who did it was very helpful with answering my questions. Scaffolding was erected a couple of days before installation, installation was completed in a day, the installers were very pleasant and worked tidily, they involved us in deciding where to run internal and external cabling. At end they ran through everything and helped set up the app and explained how it worked. Communication was good throughout the process and it was easy to speak to someone at SES on phone. So far we are only paying standing charge for electricity but its still summer, as soon as documentation is complete we can start selling back to grid
We would recommend SES for a solar installation

12 augusti 2026
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Svar från South East Solar & Electrical

Thank you so much for taking the time to leave such a detailed review!

We’re delighted to hear that the whole process, from your initial enquiry through to installation and setting up the app, was smooth and straightforward. It’s also great to hear that our surveyor and installation team were helpful, tidy and kept you involved when deciding on the cable routes.

We really appreciate your kind comments about our communication and how easy you found it to speak to someone when needed. We always aim to make the process as stress-free as possible and ensure our customers feel confident with their new system before we leave.

As you mentioned, once your export arrangements are in place, you’ll be able to start benefiting from selling your surplus electricity back to the grid. Our records show that your completed paperwork has now been sent to you, so hopefully you’ll soon be able to get everything finalised and start enjoying the full benefits of your system.

Thank you again for choosing South East Solar & Electrical and for recommending us. We hope you continue to enjoy the benefits of your new solar system!

The South East Solar & Electrical Team

Betygsatt 4 av 5 stjärnor

Overall

Overall, we had a good experience with South East Solar & Electrical and would be happy to recommend them.

The pre-sales team were very helpful, responsive and easy to deal with. Everything was organised smoothly, and they promptly arranged an installation date. The installation itself was also excellent – the installers clearly knew what they were doing, were professional, and we were very happy with the finished installation. There was a small issue with the scaffolding being taken down, but that wasn't South East Solar's fault.

The reason for the 4 stars rather than 5 is mainly down to the aftercare. It took over two weeks for us to receive all of the paperwork, which was a little frustrating. We also unfortunately had a fault with the solar system, which meant we had no solar generation for around a month. Once someone responded and the issue was looked into, it was fixed quickly, but it was disappointing to miss out on essentially the whole of a very sunny July.

Overall though, our experience was positive. The sales process and installation were both very good, and the main issues were the paperwork and the time it took to respond to the fault, rather than the quality of the installation itself.

30 juni 2026
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Svar från South East Solar & Electrical

Thank you for taking the time to leave such a detailed and honest review.

We’re really pleased to hear that you had a positive experience with our pre-sales team and that the installation itself was completed professionally and to a high standard.

We’re sorry to hear that you found the aftercare frustrating, particularly with the issue you experienced with the system. We completely understand how disappointing it must have been to miss out on solar generation during such a sunny period. We’re pleased that once the issue was identified, it was resolved quickly, although we appreciate that the initial response time was longer than you would have liked.

In relation to the paperwork, we do advise customers that the full handover pack is provided approximately two weeks after final payment. There is a fair amount of information that needs to be collated following installation, along with the application and processing of the necessary certificates, warranties and other documentation, we do aim to get this done as quickly as possible.

That said, we appreciate your feedback regarding communication and response times, and we’re continually looking at ways to improve our aftercare process and ensure customers receive the support they need as quickly as possible.

Thank you again for your recommendation and for choosing South East Solar & Electrical. We really appreciate your custom and hope you continue to enjoy the benefits of your solar and battery system!

Betygsatt 5 av 5 stjärnor

Solar battery installation

We had a solar battery installed by South East Solar through the Switch Together scheme. Very happy with the service we received - good price, good communications by email and phone, and a neat and efficient installation by Brad.

7 juli 2026
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Svar från South East Solar & Electrical

Thank you so much for your fantastic review!

We’re delighted to hear that you were so happy with the service you received through the Switch Together scheme. It’s great to know you found our communication clear and the installation neat and efficient.

We’ll be sure to pass your kind feedback on to Brad.

Thank you for choosing South East Solar and Electrical, and we hope you enjoy the benefits of your new solar and battery system!

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