Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... Se mer
As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortl... Se mer
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special... Se mer
Företagsinformation
Skrivet av företaget
We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.
Kontaktuppgifter
Enterprise Centre, BN9 9BA, Newhaven, Storbritannien
- 01273806672
- info@sourdoughbythesea.co.uk
- sourdoughbythesea.co.uk
4,8
Utmärkt
103 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Product and Service
Product arrived quickly with clear instructions. Have made several loaves now and all have turned out well. Thoroughly recommend the Sourdough by the Sea Starter
28 april 2025
Sourdough starter has worked a treat!
Sourdough starter has worked a treat! Great advice and communication from Jim.
2 april 2025
Great product
The product was delivered very quickly. It was appreciated by the recipient and the quality of the product is great. The company website also has lots of tips and information to support the sourdough artisan.
31 mars 2025
I bought the 2 in 1 Dutch oven and am…
I bought the 2 in 1 Dutch oven and am really pleased with it. It would be useful to be able to click and collect or know when it’s arriving as security of deliveries is a problem in London
21 mars 2025
Prompt delivery.Not used yet but looks…
Prompt delivery.Not used yet but looks good quantity
7 februari 2025
sourdough making kit, ready to go
Beautiful sourdough making kit. Came fast and comprehensive. Kits has everything you need to start making and enjoy homemade bread
14 februari 2025
Omdöme utan inbjudan
Quick delivery and love the products
Quick delivery and love the products. Good to know they are to a high quality
19 januari 2025
Help is there
Great service, I explained my non reciept of order. Reply via email they will resend. Great level of Customer Service.
1 januari 2025
Thanks! Would use again
Quick reply to questions.
Item as advertised.
Good value.
Thanks!
1 januari 2025
We started our sourdough journey
We started our sourdough journey! Thanks to the guys at sourdough by the sea. Recommend their kits and also great customer service for a small business 🙏
26 december 2024
Omdöme utan inbjudan
Great quality items
Great quality items, packaged well and shipped very quickly! Lovely independent company, really friendly and helpful, I’m so pleased I found you! I’ll definitely be back! Many thanks 😊
5 december 2024
Great for a gift
Easy to order and helpful customer service after an error with the delivery address.
3 december 2024
Order was never delivered
Order was never delivered. Emailed the company and they didn’t help.
3 december 2024
Not a gift but gladly will try myself.
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special gift. While this won't be a gift this year, I will gladly keep it for myself and try it on my own. I was also very impressed by the customer service throughout the process.
28 november 2024
This was a present
This was a present. It was delivered as requested and the recipient was pleased.
18 november 2024
Svar från Sourdough by the Sea
Wonderful to hear - and thanks for the kind review. Jim @ Sourdough x
Excellent Service
Safely shipped and received in good time. Comprehensive instructions and an excellent product.
25 november 2024
Svar från Sourdough by the Sea
Very pleased to hear this feedback. Best wishes and happy baking! Jim @ Sourdough - ps - dont forget to tell your friends! x
Very efficient
Very efficient, I ordered it one day and got it more or less 2 days later.
The product keeps our dough at a lot more consistent temperature
13 november 2024
Svar från Sourdough by the Sea
Great to have your kind review of our service and product. Hope to see you again soon. Jim @ Sourdough x
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