Bought a guitar from them. It was posted quickly and with good communication. I contacted them to return it and they replied quickly and sorted it out with no fuss. When I sent it back to them I saw t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought a pre-owned Ibanez Premium RG827z online from Sound Affects, and I honestly can’t praise the team enough. From start to finish, they were professional, supportive, and complete... Se mer
Ordered a guitar late Thursday night, enquired Friday morning about standard delivery but assured it would be Monday or Tuesday, was given a Tuesday delivery date by DHL, arrived mid day Monday. Great... Se mer
Företaget har svarat
Item was exactly as described, in mint condition. In correct packaging. Functions exactly as expected. Staff were helpful and made sure I remained in the loop regarding delivery progress. Ordered one... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!
Kontaktuppgifter
129 New Court Way, L39 2YT, Ormskirk, Storbritannien
- 01695 570023
- sales@soundaffects.com
- soundaffects.com
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sound Affects
Much appreciated Gerry.
Very efficient
Very efficient, fast delivery with good communication. Item was exactly as described.
7 juli 2025
Svar från Sound Affects
Much appreciated Peter.
Great selection of pedals
Great selection of pedals - new and pre-owned. Easy buying, check out and delivery.
Keep ‘em coming! 😎
30 juni 2025
Svar från Sound Affects
Thanks for taking the time to leave a review Alan.
I had to return a guitar that didn't…
I had to return a guitar that didn't meet my requirements and the process was very smooth.
26 juni 2025
Svar från Sound Affects
Much appreciated.
Outstanding service!!
Great service, rapid delivery and very helpful staff!
.... and really happy with the bass guitar!!
Definitely will be buying again.
16 juni 2025
Omdöme utan inbjudan
Svar från Sound Affects
Thanks again for taking the time to leave feedback Pawel.
Excellent
Easy to navigate website, good choice. Guitar practice stool was excellent value for money, arrived quickly.
10 juni 2025
Svar från Sound Affects
Much appreciated.
Excellent and trouble free service
Excellent service. I talked briefly to them before I made the purchase online as I needed the item quickly.
After purchasing the item was posted the same day and thanks to good communication from them and the courier I received it next day.
5 juni 2025
Svar från Sound Affects
Much appreciated Larry.
Svar från Sound Affects
Thanks for taking the time to leave a review!
I couldn't be happier.
I spoke to Paul at Sound Affects about the guitar I was interested in and he was very helpful. I bought the instrument and it arrived on time and in as advertised condition. I couldn't be happier with Sound Affects.
16 maj 2025
Omdöme utan inbjudan
Svar från Sound Affects
Much appreciated Ken
Thanks again.
Svar från Sound Affects
Much appreciated.
Great store
Great communication, fantastic price, fast delivery and the pedal was “like new” awesome service, I will definitely use them again 🤘
8 maj 2025
Svar från Sound Affects
Much appreciated Gary.
Great service indeed and would…
Great service indeed and would definitely buy from Sound Affects again.
2 maj 2025
Svar från Sound Affects
Much appreciated Mark.
The guitar arrived on time.
The guitar arrived on time and in good condition. It had been accurately described on the website. I consider it good value for money.
28 april 2025
Svar från Sound Affects
Much appreciated Peter.
Sold some effects pedals
Sold some effects pedals to these guys and all I can say is an excellent service I received ,from start to finish all done in 3 days , can’t fault them
25 april 2025
Omdöme utan inbjudan
Svar från Sound Affects
Much appreciated Lee
Thank you for taking the time to leave feedback.
Epiphone Les Paul Custom Ebony
The Epiphone Les Paul Custom Ebony I bought from sounds Affects arrived in a very short amount of time, which impressed me. What didn't impress me were the scratch marks on the back and one scratch mark on the front, along with tons of dust and a weird mark on the back. The guitar is still fully functional and sounds amazing, but it kind of frustrates me that a guitar that is supposed to be new came in a clearly not fully new condition. The guitar kind of looks to be in a condition that you would expect a display model guitar to be in.
Overall, the delivery was great but the condition it came in kind of shocked me, especially considering the price of the guitar.
14 april 2025
Svar från Sound Affects
I am sorry to hear you weren't entirely satisfied with your order Jacob.
We are an authorised Epiphone / Gibson dealer so we can assure you the guitar you purchased was brand new.
When you first made contact we explained that the pickguard and covers still have their cellophane on so any marks would be removed when taken off.
Before dispatch we run our guitars by our tech. They would be hung in his workshop to be checked over before being packed away.
I am only assume that any dust on the guitar was from them.
We should have dusted before dispatch though so apologies for this.
As explained in our emails if you are unhappy with your purchase you can return within 14 days.
Apologies again for any inconvenience caused from this order.
If you need any further assistance please do not hesitate to make contact.
Regards
Svar från Sound Affects
Much appreciated Gerald.
Svar från Sound Affects
Thanks for leaving feedback!
Cheapest Price around
Cheapest Price around. Had what I wanted. delivered quickly job done
31 mars 2025
Svar från Sound Affects
Thanks for leaving a review.
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