Sound Advice Hearing Omdömen 

I had to purchase a set of new hearing aids a few weeks ago and I saw Jess for the first time. She was absolutely wonderful, extremely thorough and she made me feel at ease immediately.
When they were ready, she brought them to my home and fitted them, there was a small issue with my left aid as regards to the fitting, but it got dealt with at the earliest convenience, again she came to my home and did another impression to confirm everything and sent it immediately to widex for them to remake the left aid for me. I am just awaiting for it to come in. Jess thankfully used my old mould but the new actual behind the ear part of the new aid so everything was absolutely fine.
I would highly recommend this company as their customer service is marvellous.

I have been with Sound Advice Hearing for over seven years. The service they offer is second to none. Appointments are made at your convenience and are always on time.
Recently one of my hearing aids wasn't functioning and the receptionist went out of her way to fix it for me whilst the audiologist was on holiday. I can’t thank her enough.

This is an extremely well equipped modern hearing aid service
The staff are welcoming, kind and understanding
The technical competence is of a very high quality.
Very highly recommended

Friendly, helpful, easy access for disabled, efficient. Booked in for both ears blocked but as only one was blocked we were only charged for one. All done very quickly and easily, would definitely recommend.

Efficient, professional and friendly service.
Thank you.

Always a friendly atmosphere and a great service always goes above and beyond very helpful
Good clean premises. Friendly staff

I went to Sound Advice because I was unhappy with the performance of my existing hearing aids and the support I was receiving from the shop I bought them from.

Tracy welcomed me initially and arranged a new hearing test with audiologist Jessica who reset my aids having found shortcomings with the original settings.

Result? It's like having a new set of hearing aids... I can hear so much more... And now I am reassured that I can get the support I need - long and short term - whenever I need it...

Highly recommended....

Expert advice and service. I can hear again :-)

I have accompanied a very elderly neighbour to her appointments and have been very impressed with the level of care and after care. My neighbour had previously tried another company for hearing aids which had not been successful, so was relieved to find something that worked for her. The aftercare has been exceptional to the point of one staff member visiting my neighbour's house to return a hearing aid which had been adjusted. Highly recommend.

I have just returned from my regular visit to Lee Trangmar at Southport. He has been my audiologist for over 20 years. Charming, professional and very knowledgeable. He has always discussed my needs and advised on the best aides and accessories for me only recommending updates when they are really needed. He assisted me in making an insurance claim when I lost my aides and later in claiming the lower rate of attendance allowance. A lovely man that I trust and rely on.

I have recently been fitted with hearing aids at the Horncastle branch. The service delivered by audiologist Simon was first class with advice and information delivered in a professional but friendly manner. The technology is impressive and the new aids have made a huge improvement to my day to day life.

This was my first experience of getting hearing aids so I wasn't sure what to expect. In fact Derek provided a thoroughly professional and personalised service over several sessions to ensure I was fitted with the right aids for me. Obviously I haven't experienced the promised follow up and after sale service yet but I have every confidence it will be as good as what I have received so far.

Ive been with Sound Advice for several years - They are always very helpful, update my hearing aids etc.

The customer service is as good as we have experienced in a long time. The staff were considerate and knowledgeable. They were very patient and understood the requirements.
The fact that it is on a high street location means they are accessible without trying to call a helpline or website.
Therefore they must be highly recomended.

I have previously written a Google review of the excellent microsuction service Lee Trangmar offers at Southport Hearing Centre for ear wax removal.

Today, I attended for a free-of-charge hearing test. Lee uses very modern equipment and goes through the computerised results with you thoroughly. The process takes just a few minutes. Lee is a lovely man, and the whole process is very straightforward. What I particularly like is the complete absence of a “hard sell” approach: he explained very clearly that, for the moment, my hearing is good enough at the various ranges of sound for any kind of hearing aid not to be justified. That gives you confidence that, as and when he tells you that there is a problem that can be fixed, you can absolutely trust him.

As before, I thoroughly recommend Lee’s services.

Ian Nichol

Very efficient and accurate appointment with friendly staff giving honest advice. Thank you

The Company is doing no more then it should but it stands out because many companies fail to do so and so fall short in any comparison with Sound Advice Hearing. The person I saw was professional and capable a well as being courteous.

I have been visiting lee for several years now and he is by far the best audiologist I have been to professional in every way understanding and very good at solving the problems can’t rate him high enough

From the moment i walked through the door, i was made to feel welcome and was completely put at ease. Throughout my visit, the receptionist and the hearing aid advisor I was given advice and help. Nothing was too much trouble every question was answered and i came away fully assured that they would be there to help me with any queries in the future.

I first went to Sound Advice Hearing several years ago, when I was struggling at work with my hearing and tinnitus. And it made all the difference.
Lee provides friendly and professional support - and lots of encouragement. I always feel I'm in safe hands.