Sound Travel & Bundl Omdömen 

283
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The lady I spoke to was extremely helpful and friendly and she dealt with my questions very well. Really looking forward to our trip to Liverpool to see Lewis Capaldi and our hotel stay which we had b... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was a little concerned booking package from the U.S. but the customer service people at Bundl were always so responsive and answered my questions promptly. The hotel room was great and the concert... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Paid over £300 for hotel in ticket package, rooms dated, shower was blocked and had fiscies coming out of shower tray whilst showering. Hotel promised another night stay and refund but all we’ve been... Se mer

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Betygsatt 5 av 5 stjärnor

We used Bundl to book tickets and accommodation to see Pitbull Blackweir in Cardiff. The site was easy to use and kept you regularly updated via email. Concert tickets come through on your ticke... Se mer

Företaget har svarat

Företagsinformation

  1. Researrangör

Skrivet av företaget

Book your event tickets online. Official ticket and hotel packages. Handpicked hotels, flexible payments, limited availability.


Kontaktuppgifter

  • Bloomsbury Way 40, WC1A 2SE, London, Storbritannien

  • sound.travel

4,2

Bra

TrustScore 4 av 5

283 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(283)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Springsteen & Radisson Blu Cardiff

Concert excellent. Soundtravel / Ticketmaster booking and subsequent info & contact excellent. Cardiff City centre and stadium v good. Everything in walking distance. Radisson Blu was decent / OK, staff helpful, good breakfast but room smelt of smoke and couldn’t open windows. Would use Soundtravel again.

5 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience

Booked the Springsteen package in Cardiff. We stayed at the Park Inn Cardiff City Centre. The room was basic but clean. The staff were friendly and helpful. The city was absolutely heaving and we couldn’t get in to eat anywhere so had a burger in the hotel. It was perfectly ok. A full English breakfast was included and it was also perfectly fine. The hotel was within walking distance of the station, the castle and the stadium and next to an enormous shopping centre.
I found Ticketmaster’s texts with advice and updates very helpful.

5 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic show

Fantastic show, hotel lovely, staff really nice st hotel cardiff lovely place, cleans, load of places toveat, restaurant also at hotel, and do 24 hr room. Could throughly recommend

5 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The Bruce Springsteen Concert was…

The Bruce Springsteen Concert was absolutely superb! ..However the hotel Holiday Inn Express I have no words...I did feel sorry for the only one trained staff who had to be pulled away from the chaos to cook for the general manager (Shocking) The hotel was dissorganised, seating area filthy, glasses if you got the correct one for your drink was dirty....The bathroom? Surprised there was not mushrooms growing around the shower...The list is endless, thankfully I spent as little time as possible in the hotel which was a shame for the considerable amount I paid for the package.

5 maj 2024
Omdöme utan inbjudan
Logotyp för Sound Travel & Bundl

Svar från Sound Travel & Bundl

Hi there,

We are so sorry to hear about your experience with one of our partner hotels. We will pass on your feedback to the team and will get back to you via our customer service team to provide an update. Again we apologise for your experience and hope you still managed to enjoy your day.

Thanks,
Sound Travel

Betygsatt 5 av 5 stjärnor

Excellent Experience

A great experience from first booking to the date of the concert, the support was excellent. The hotel was perfect and great location, very handy for the venue. I would definitely use this company again.

5 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Moths in Wardrobe!

Not rating the concert. Rating for the Hilton Hotel at Cardiff. Room was very poor for the price paid that was included in the ticket package. Room was very dark, very small inward facing window. Lots of moths in the room - think when we opened the wardrobe. No safe for wallets etc. we only stayed one night so when it came to shower next morning - the installed containers for shampoo,
Conditioner were empty. 4 star rating is overstating it. Breakfast was poor and overall the decor of the hotel was tired. Better staying at premier inn.

5 maj 2024
Omdöme utan inbjudan
Logotyp för Sound Travel & Bundl

Svar från Sound Travel & Bundl

Hi there,

We are so sorry to hear about your experience with one of our partner hotels. We will pass on your feedback to the team and will get back to you via our customer service team to provide an update. Again we apologise for your experience and hope you still managed to enjoy your day.

Thanks,
Sound Travel

Betygsatt 5 av 5 stjärnor

Excellent comms

Booked through this company for my parents birthday present. Take That concert & overnight stay in London. The company were in contact & provided details at all times. Would recommend.

27 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing venue, amazing lighting, amazing backing band and amazing visuals. The whole Abba Voyage experience was fabulous. It was like Abba were actually there. Cannot fault anything about it - truly mind-blowing and I would definitely recommend.

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Booked the ABBA Voyage hotel & ticket…

Booked the ABBA Voyage hotel & ticket package through Ticketmaster but fulfilled via Sound Travel. I wanted to add nights and upgrade my room and found the staff at Sound Travel were quick to respond, friendly and helpful.

13 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Booked the ABBA voyage package

Booked the ABBA voyage package. Everything ran seamlessly the hotel was fantastic and only a 10 min tube ride from the arena. Would recommend this to everyone. A fab experience from start to finish.

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Straightforward and easy process.

Straightforward and easy process.
Booked hotel and theatre tickets for Take That in Leeds. Sound Travel were really easy to use and the hotel was in a central location to the venue. Breakfast was included in our rate - added bonus! Would definitely use them again.

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sound Travel package

Booked hotel and ABBA VOYAGE package for 4 people l couldn’t fault sound travel everything went smoothly, I had to get in touch with sound travel due to a printing error they were quick to respond and sorted the issue fast

23 mars 2024
Omdöme utan inbjudan

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