The order arrived very fast and it is a very good quality product. I have enjoyed using it thoroughly and would recommend buying from this company.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered two shirts, which took about 2 to 3 weeks to arrive from Hong Kong to Belgium. Initially, the shirts did not match the sizing chart and were too small. I contacted customer service... Se mer
Företaget har svarat
Stay away from this site!! Very disappointed with this order. The jerseys have a cheap, strong chemical/factory smell and feel like low-quality, Shein-level fabric. The return process is even wors... Se mer
Företaget har svarat
Die Website an sich ist einfach und übersichtlich gestaltet. Wenn einem ein bestimmtes Design gefällt kann man aus vielen verschiedenen T-Shirts, Pullover,Tops ect. auswählen. Trotz Lieferangabe von 1... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Kontaktuppgifter
Hong Kong
- soulisfree.com
3,8
Bra
287 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Soul is Free
I ordered a bunch of T-Shirts for the Gym and for Partys and I‘m really surprised about the quality of the Shirts and the prints. Really good quality for the price. They even added anonther Longsleeve for free, which I didn’t expect .
Delivery took it‘s time but that‘s fair in my opinion, since the shirts get custom numbers printed.
Also Leon from the Whatsapp Support was super helpful, absolute Legend.
21 december 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your awesome feedback! 😊
We’re thrilled you’re loving the quality of the shirts and prints — and that the surprise long-sleeve was a hit! 🎉
Thanks also for your patience with delivery; custom printing does take a little extra care, and we really appreciate you understanding that.
We’ll be sure to pass your kind words on to Leon — he’s a legend indeed! 💪👕
Enjoy your gym sessions and parties in style! 🙌
Sincerely,
Soulisfree Customer Service Team
Wonderfull designs and great service
I do 2 orders, and all of them were very well shipped. Quality of allí is very good and the designs are amazing.
Leon is a good profesional and take me informed of all steps during the shipment.
20 december 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that both of your orders arrived safely, that you love the quality and designs, and that Leon was able to keep you informed every step of the way. That’s exactly the experience we strive for!
Customers like you make all the hard work worthwhile — and we’re honored you chose us not once, but twice.
Wishing you a joyful holiday season and many happy wears ahead! 🎄👕✨
Sincerely,
Soulisfree Customer Service Team
So far so good
I've ordered 8 items, all of them are gorgeous, it takes time to be delivered and no it's not 10 days, its more (I'm located in france), but I've been able to chat with them on WhatsApp concerning my order so it was pretty okay 👍
10 december 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your kind and thoughtful review!
We’re absolutely thrilled to hear that all 8 items arrived beautifully and met your expectations — that truly means the world to us!
And thank you for your patience with the delivery time to France. You're absolutely right: international shipping often takes longer than 10 days, and we appreciate your understanding. We’re also glad WhatsApp support helped keep you informed and at ease — we’ll keep improving to make the experience even smoother next time.
Thanks again for your trust and support! 🙌
Sincerely,
Soulisfree Customer Service Team
Never received package
The tracking shows the order (SIF13893) as delivered. My security camera shows that NOBODY delivered anything to my house on the day of the alleged delivery. The shipper is Jing Logistics? There shows zero hand off to a valid US delivery company. The tracking site is some third-party that doesn’t even tell you who delivers it. It just gives you generic information and says delivered with no carrier name.
20 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you for informing us of this matter. We apologize for any inconvenience or concern caused by the inaccurate logistics information.
Please check your email—we have sent you:
a local tracking number and the latest contact information for our logistics and local delivery partners.
We understand that seeing "delivered" without proof of delivery can be unsettling—thank you for your patience, and we will resolve this issue as soon as possible. Please keep an eye on your inbox and feel free to reply if you have any questions.
Sincerely,
Soulisfree Customer Service Team
NEW UP-AND-COMING MESH SHIRT
NEW UP-AND-COMING MESH SHIRT, KING PENS
7 december 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
🔥 NEW DROP ALERT: KING PENS MESH SHIRT 🔥
Sleek. Bold. Built for statement-making.
Our up-and-coming mesh shirt features:
✔️ Premium breathable mesh fabric
✔️ Signature "KING PENS" graphic print (front & back)
✔️ Relaxed, streetwear-ready fit
✔️ Limited first-run release — sizes selling fast!
Want early access or to be notified the second it drops?
👉 Just say “Notify me” — we’ll send you a direct link before anyone else!
Stay sharp. Stay rare. 👑🖤
Sincerely,
Soulisfree Customer Service Team
Leon greeted me and he was very nice
Leon greeted me and he was very nice. He informed me when asked and the package came in the time mentioned, even in a little gift package. Raccomend it.
2 december 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much! 😊
We’re thrilled Leon could help — and that your order arrived on time, complete with a little gift touch! 🎁
So glad you’d recommend us! 🙌✨
Sincerely,
Soulisfree Customer Service Team
⭐⭐⭐⭐⭐ MySoulIsFree
⭐⭐⭐⭐⭐ MySoulIsFree - Outstanding Service and Quality!
I placed an order for two shirts on the MySoulIsFree website.
Unfortunately, one wrong shirt was delivered, though the other was correct. After contacting and talking to ROB they immediately shipped the missing item. big ups to Rob :D made my day!
As compensation for the mistake, I was allowed to keep the incorrect shirt, which was a lovely gesture!
* Communication: Quick response via WhatsApp and exceptionally friendly staff.
* Quality: The quality of the shirts is absolutely great (dik oke!).
* Extra Touch: They even included a few small Christmas gifts as a nice token of appreciation!
Top-notch service and highly recommended!
29 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your amazing 5-star review! 🌟
We’re thrilled everything was sorted quickly — and big thanks for the shoutout to Rob! 😊
So glad you loved the shirts, the little Christmas gifts, and the extra gesture.
You made our day too! Wishing you joyful holidays and happy wearing! 🎄👕✨
Sincerely,
Soulisfree Customer Service Team
Excellent
Excellent i had some great experience with Soul is Free is amazing having the huge opportunity on WhatsApp to get a chance to have customers service but sometimes they are busy so I had to wait until they responds on the chat so yes everything is great.
Leon Appiah
20 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much, Leon! 😊
We’re thrilled you had a great experience with Soul is Free — and we appreciate your patience when our WhatsApp support is busy.
Your kind words mean a lot! 🙌✨
Sincerely,
Soulisfree Customer Service Team
Great merch easy to buy web site…
Great merch easy to buy web site well-done
. Miranda at client service is really nice and fast response I am waiting for the shirts I can't wait 🤟🏻
21 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your lovely message! 😊
We’re thrilled you’re enjoying the website and the merch—and we’ll make sure Miranda gets your sweet shoutout! She’s fantastic, and we’re lucky to have her.
Your shirts are on their way, and we hope they bring a big smile when they arrive! 🤟🏻👕✨
Thanks again for your support!
Sincerely,
Soulisfree Customer Service Team
Non trovavo più il mio pacco
Un mio vicino aveva preso in consegna il pacco mentre ero fuori casa. Io non trovavo il pacco ma soulisfree si è offerto di aiutarmi e Miranda è stata così premurosa e gentile! Adesso sono sicura che qualsiasi problema potrebbe essere risolto con successo!
18 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Grazie mille per il tuo messaggio così gentile! 💌
Siamo davvero felici che tutto si sia risolto e che tu abbia potuto ricevere il tuo pacco grazie al tuo vicino! E grazie per le tue parole meravigliose su Miranda — le faremo sicuramente sapere quanto sei stata contenta del suo aiuto. 💛
Per noi è un piacere supportarti, e speriamo di continuare a offrirti un’esperienza sempre impeccabile!
A presto e buon divertimento con i tuoi nuovi acquisti! 🛍️✨
Sincerely,
Soulisfree Customer Service Team
Made 2 different orders one in October…
Made 2 different orders one in October one in November. Quality is good and customer service very helpful e responsive. I ve been in touch with Leon. Suggested and trusted.
21 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your kind words! 😊
We’re thrilled to hear you’re happy with the quality of both orders and that Leon was able to help you smoothly across your October and November purchases. We’ll be sure to pass along your praise—he’s a great part of our team!
Thanks for trusting us and for being such a valued customer. We truly appreciate you! 🙌👕✨
Sincerely,
Soulisfree Customer Service Team
Good stuff
Special thanks to Leon for sorting out my order and keeping me up to date. The fabric quality is decent, it’s not a full woollen jumper but it is of that texture.
21 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your thoughtful feedback! 😊
We’re glad you’re happy with the fabric and appreciate your clear description—it’s super helpful for other customers too!
And a big thank you from us to you for recognizing Leon—he’s dedicated to making sure every order goes smoothly, and we’ll make sure he sees your kind words!
Enjoy your jumper, and we hope to serve you again soon! 🙌✨
Sincerely,
Soulisfree Customer Service Team
Cool designs, cool products, and REALLY good personal communication.
TBH at first I had doubts but the design themes and products (like hockey jerseys with well worked out fun, philosophical and psychedelic designs) made me give it a try.
At ordering you can even customize the 'player number' of the sport jersey (any two digits), which I think is really cool.
The two jerseys, a crew neck sweater and the cap I ordered are really cool.
Ad soon my order was filed I got asked to get in contact through WhatsApp and I did, expecting nothing but the usual or even a chatbot. But instead I had a good personal customer experience concerning my order, with Leon from Soul Is Free. Communicating accurate, informal/friendly but serious, using screenshots to make stuff actually nice and clear.
And even after delivery I still got answered by Leon personally, any of my questions and remarks were treated and answered friendly and to my content.
And cool products, did I say that already?
19 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for such a thoughtful and uplifting message! 😊
We’re truly honored that you took a chance on us despite your initial doubts—and even happier that our designs (those philosophical, psychedelic hockey jerseys included!) won you over. 🧠🌀🥅
It means the world to hear how Leon made your experience feel personal, clear, and genuinely human—from WhatsApp support to post-delivery care. We’ll make sure he gets your kind words (he’s already smiling!).
And yes… cool products—you definitely said it… but we’ll never get tired of hearing it! 😉
Thanks again for trusting Soul Is Free. We can’t wait to create more wearable art with you soon! 🙌👕✨
Sincerely,
Soulisfree Customer Service Team💕
Too early for that
I liked everything except the unpleasant surprise tht after the 1st wash on my hoodie the Yin Yang Spiral disappeared almost completely!
12 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Oh no — we’re so sorry to hear the print faded so drastically after just one wash! That’s definitely not up to our quality standards.
To help us make this right:
• Could you please send a photo of the hoodie (especially the faded area)? support@soulisfree.com
• And let us know your order number?
We’ll gladly offer a replacement or full refund — and use your feedback to improve our printing process.
Thanks for giving us a chance to fix this!
Sincerely,
Soulisfree Customer Service Team
Leon at customer service.
Leon was professional and quick with handling an issue with my order. A pin was missing, and it may have been a small piece to the order but he was quick and handled it making sure to follow up that the order was corrected.
10 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much for your kind words! We’re so glad Leon was able to quickly resolve the issue and follow up to make things right — even the small details matter to us (and to you!).We truly appreciate your support and trust!
Sincerely,
Soulisfree Customer Service Team🥰
I’m very happy with my order from…
I’m very happy with my order from Soulisfree! The quality is great, the delivery was fast, and the customer service is friendly and helpful. I’ll definitely order again. Thank you so much! 💖
🫶🫶🫶
7 november 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
We’re so glad you’re happy with your order — thank you for your kind words! 💖 Fast delivery, great quality, and friendly service are what we strive for. Can’t wait to welcome you back!
Sincerely,
Soulisfree Customer Service Team
Order came within 12 days
Order came within 12 days, Absolutely great quality shirts and the colours were exact to the website.
The custom numbers are such a good add to them aswell, will definitely be shopping through these guys again.
Thanks to Miranda for getting back to me so fast with some answers I needed for the future.
30 oktober 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer ,
So glad your order arrived quickly and the shirts met your expectations — love that the colors and custom numbers turned out great!
Big thanks to Miranda, and thank you for trusting us again. See you soon!
Warm regards,
Soulisfree Customer Service Team💕
The thing that I like about these guys…
The thing that I like about these guys is how quickly they deliver things and not only that but one of the team members Leon was actually nice enough to let me put in a custom order which was amazing overall great experience
24 oktober 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer ,
Thank you so much for your wonderful feedback.
We're delighted to hear that you had a great experience with us, from our fast delivery to the support you received. We're especially grateful for your kind words about Leon—his dedication to excellent service is truly appreciated, and we’ll be sure to pass along your compliments.
It’s customers like you that make our work so rewarding, and we’re honored you trusted us with your custom order. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Soulisfree Customer Service Team
ILL BE BACK!
I absolutely LOVE the bundle of products I ordered. I got them as Christmas presents and gave my bf them early and he frigging adores them! Great quality and arrived so quick.. the stickers were adorable too!!
1 oktober 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer ,
Awesome!
We're so happy you and your boyfriend loved this set—nothing makes us happier than knowing these nerdy little gadgets bring joy to us!
We're so glad you enjoyed the quality, speed, and even the cute stickers. Thank you for choosing us.
Thank you so much!
Soulisfree Customer Service Team😃
Great communication from the team and…
Great communication from the team and package even came early. I got the cat cigarette case and it’s perfect!
19 oktober 2025
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer ,
Thank you so much for your wonderful feedback.
We're delighted to hear that you received your package early and that your experience with our team's communication was positive. It's great to know that the cat cigarette case met your expectations and brought you joy—we're so happy you love it!
We truly appreciate your support and are thrilled to have been able to provide a seamless and satisfying experience. We look forward to serving you again in the future.
Warm regards,
Soulisfree Customer Service Team❤️
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.