The order arrived very fast and it is a very good quality product. I have enjoyed using it thoroughly and would recommend buying from this company.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered two shirts, which took about 2 to 3 weeks to arrive from Hong Kong to Belgium. Initially, the shirts did not match the sizing chart and were too small. I contacted customer service... Se mer
Företaget har svarat
Stay away from this site!! Very disappointed with this order. The jerseys have a cheap, strong chemical/factory smell and feel like low-quality, Shein-level fabric. The return process is even wors... Se mer
Företaget har svarat
Die Website an sich ist einfach und übersichtlich gestaltet. Wenn einem ein bestimmtes Design gefällt kann man aus vielen verschiedenen T-Shirts, Pullover,Tops ect. auswählen. Trotz Lieferangabe von 1... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Soulisfree —— Artistic Clothing, Graphic Designed T-shirts,Hoodies,Apparel. Men's & Women's Creative Artistic Clothes, We Stock A Wide Range of Quality Funny Art T Shirts/Hoodies/Other Outfits! Wearing Soulisfree clothes is like delving into an artistic journey where art becomes a language when words fail. Wear Your Attitude, Embrace Art —— Our brand Soulisfree aims to design creative artistic patterns tailored for those with a taste for art, showcased on our clothing. We believe Art can reflect your inner world, no matter the mood. We strive to vividly express your personality through our artistic designs.
Kontaktuppgifter
Hong Kong
- soulisfree.com
3,8
Bra
287 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Soulisfree
Dear customer,
Yay! So happy you're happy! 😊🎉
Thank you for the amazing vibes — we’re grinning over here too! 🙌👕
Best regards,
Soulisfree Customer Service Team
Never delivered, refund refused - SCAM
I placed an order over a year ago and never received anything.
After contacting support shortly after the purchase, I was simply told to wait. No follow-up, no solution, and the item was never delivered.
Now they refuse to issue a refund, hiding behind “system limitations” and offering a replacement instead. This is not acceptable. If a company fails to deliver, a refund is the minimum they should provide.
This behavior is extremely unprofessional and shows a complete lack of respect for customers.
I strongly advise against using this service.
13 april 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
We sincerely apologize for the inconvenience caused. As this order was placed over a year ago, we needed time to carefully verify the order information before making a final decision. Please understand that this was not an attempt to leave your case unresolved.
Your refund has now been processed. Please check your account for confirmation.
Thank you for your patience.
Best regards,
Soulisfree Customer Service Team
Loved all the jerseys I ordered
Loved all the jerseys I ordered, they're amazingly comfortable, very vibrant and bright, and they fit me very comfortably. I really like the sweater. Although I wish I got it about a size smaller. I got the biggest size because I'm a bigger person. But it is really cozy and warm, especially it's thin, but when it's cold out, it's like nice and warm.So I like that about it.And it's very colorful and vibrant.Ten out of ten
18 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your amazing 10/10 review!We’re so happy you loved all your jerseys — super comfortable, vibrant, bright, and great fits make us thrilled.
Glad you also really enjoy the sweater, even if it’s a bit roomy than you hoped. It’s awesome to hear it’s cozy, warm, and lightweight but still keeps you nice and warm in cold weather, plus the colorful vibrant design you love.
Really appreciate your honest feedback and support — can’t wait for you to shop with us again! 😊
Best regards,
Soulisfree Customer Service Team
The quality is good and I like how they… have a variety of clothes in a style not seen very often
The quality is good and I like how they fit! I made a second order and I’m happy
19 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
That’s wonderful to hear! 😊
So glad you’re happy with the quality, fit, and your second order—thank you for coming back! 💛👕✨
Best regards,
Soulisfree Customer Service Team
Leon helped me find my tracking number
Leon helped me find my tracking number, even though it never worked. But hey, my stuff arrived in 2 weeks and quality is top-notch so I’m happy. Would’ve liked to track my stuff though.
30 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your awesome review 😊 We’re thrilled to hear your order arrived safely in just 2 weeks and you love the top-notch quality of your items!
Huge thanks for your understanding about the tracking number hiccup, and we’re glad Leon could assist you with the details. We’ll keep working on optimizing our tracking system for a smoother experience next time 📦 Can’t wait to welcome you back for more great shopping!
Best regards,
Soulisfree Customer Service Team
Leon and the soulisfree team were very…
Leon and the soulisfree team were very informative and the quality of the clothing is great. Will definitely be ordering from them again
11 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your kind words! 😊
We’re thrilled to hear that Leon and the Soulisfree team provided great support—and even better that you love the quality of the clothing!
Can’t wait to welcome you back for your next order. Happy wearing! 💛👕
Best regards,
Soulisfree Customer Service Team
Everything came in perfect
Everything came in perfect ! I highly recommend. Leon has superior customer service.
12 februari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much! 😊
We’re over the moon to hear everything arrived perfectly—and we’ll be sure to let Leon know how much you appreciated his support!
Thanks for the glowing recommendation… it truly means a lot! 💛
Best regards,
Soulisfree Customer Service Team
I bought from this site because I loved…
I bought from this site because I loved the cardigans. Shipping wasn't super fast, but my package arrived intact. I was a bit disappointed with the quality, and I let customer service know. They were super helpful, kind, and responsive. Overall, I'd say it's a good experience, and I'd recommend it 😊
9 januari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your thoughtful review! 😊
We’re glad your package arrived safely—and truly appreciate your honesty about the quality.
Most of all, we’re thrilled our customer service team could support you with kindness and care. We’ll keep working to improve every detail, from knit to delivery!
Thanks for giving us a chance—and for the recommendation! 💛
Best regards,
Soulisfree Customer Service Team
yeah it's good
Products are high quality and the designs are really cool
4 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you! We're so glad you're loving both the quality and the designs—means a lot! 😊✨
Best regards,
Soulisfree Customer Service Team
Great quality shirts!
14 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your lovely review🥳 We’re thrilled you love our great quality shirts✨ Your support means the world to us🙌
Best regards,
Soulisfree Customer Service Team
Long wait / poor customer communication
The order took very long to come, I had to reach out several times for updates on my order and they didn’t offer anything for the inconvenience. Poor communication with the customer and the extremely long wait is why I give them 2 stars. The clothing material is so so , the t shirts and sweat suit seem fine, the jerseys and sweater seem a bit cheap or temu’ish .
23 februari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
We sincerely apologize for the extremely long wait for your order and the poor communication you experienced throughout the process 😞 This falls far short of the service and experience we strive to provide for every customer, and we’re truly sorry for the frustration and inconvenience this has caused you. We also regret that you’re not fully satisfied with the quality of some of the items, as this is not the standard we hold our products to 😔
We take your feedback very seriously, and we’re working to improve our order fulfillment speed and customer communication processes to ensure this doesn’t happen to any of our customers again. If you’d like to discuss your experience further or have any concerns about your order that we can assist with, please reach out to our team at support@soulisfree.com, and we’ll do our best to make this right for you 📩
Thank you for bringing these issues to our attention—your feedback helps us grow and improve.
Best regards,
Soulisfree Customer Service Team
Svar från Soulisfree
Dear customer,
Thank you so much for your great review🥳 We’re so glad you love the very good quality material of our products✨ Your feedback means a lot to us🙌
Best regards,
Soulisfree Customer Service Team
I actually like this store big time
I actually like this store big time , it’s just awesome in their designs
14 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your awesome review🥳 I’m thrilled to hear you like our store big time, and that you love our awesome designs✨ It means the world to us that our designs stand out for you, and we truly appreciate your support🙌
Best regards,
Soulisfree Customer Service Team
Quite literally my favorite jerseys
Quite literally my favorite jerseys. Yes they take some time to be made sometimes, but not once have I been disappointed when they arrived. I already have at least 10-12 of them
27 februari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your fantastic review🥳 We’re absolutely over the moon to hear these are quite literally your favorite jerseys, and that you already have 10-12 of them—this means the world to us.
We really appreciate your understanding that our jerseys can take a little time to be made, and it makes our day to know you’ve never been disappointed when they arrive✨ Your continued support is everything, and we can’t wait for you to add even more of our jerseys to your awesome collection soon🙌
Best regards,
Soulisfree Customer Service Team
Amazing clothing and great customer service.
Clothing is of suprisingly good quality.
Accidently bought a wrong size, contacted customer Support and they were amazing, really helpful.
12 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
So glad you're happy with the quality—and that our support team could help sort out the sizing mix-up! Thanks for your kind words! 😊
Have a nice day,
Soulisfree Customer Service Team
I am so happy with the clothes
I am so happy with the clothes! I’ve been bored with browsing for men’s t-shirts and tops that are always in the same muted colour palette and wanted to find something more exciting to wear for the warmer months, going to festivals and just wearing something more fun than a plain black t-shirt. The sizing (medium) is perfect for me (180cm/5’11” and 96kg/15 stone) - feels loose but form fitting!
I had concerns about the shipping from China to UK but they arrived within weeks of placing the order which was great.
I contacted Leon over WhatsApp to get a status update on order tracking and he sent over a shipping update and was very happy to hear from me once I’d received the items. Thanks again!
10 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
We’re so glad you’re loving your new tees—and that the fit and colors hit just right! Thanks for trusting us with your order, and for giving Leon a shoutout; he really enjoyed helping you.
Hope you turn heads at every festival this season! 🌈👕
Have a nice day,
Soulisfree Customer Service Team
Svar från Soulisfree
Dear customer,
Thank you so much for your fantastic review! We’re absolutely thrilled to hear this was a great purchase for you and that you loved our service and your new t-shirts 😊
We truly appreciate your support and can’t wait to welcome you back for more great finds soon!
Soulisfree Customer Service Team
Leon helped me out with all my…
Leon helped me out with all my questions.
6 mars 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear customer,
Thank you so much for your great review! We’re thrilled to hear Leon was able to help you out with all your questions 😊 We truly appreciate your support and hope to serve you again soon!
Soulisfree Customer Service Team
Beautiful shirts and designs
Beautiful shirts and designs, nice light and breathable
5 februari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
Thank you so much! 😊
We’re thrilled you love the designs and the lightweight, breathable feel — that’s exactly what we aim for!
Thanks for your support, and happy wearing!
Sincerely,
Soulisfree Customer Service Team
Request for refund due to defective product
Dear SoulisFree Team,
Unfortunately, this last order has not been a good experience due to product quality.
I had ordered T-shirts from your shop before and was already aware that the prints tend to wash out quite quickly. However, my husband loves the design so much that I ordered two shirts for his birthday.
Sadly, he was only able to enjoy one of them for a few hours. After washing the shirts in the evening, the entire print came off and stained several other items in the machine, effectively ruining them. I had washed previous shirts from your shop using the exact same detergent and settings, so the washing process should not have been the issue.
We were both very disappointed to lose not only the new shirt but also other clothes because of this incident. I sincerely hope your team is taking these quality concerns seriously and working to improve them.
Given the situation, I believe it would be fair to receive a refund, a replacement, or at least a voucher, as the money was essentially lost due to a defective product.
Thank you in advance for looking into this, and I look forward to your response.
Kind regards, Laura
24 februari 2026
Omdöme utan inbjudan
Svar från Soulisfree
Dear Customer,
We are deeply sorry to learn of your recent unpleasant experience with your order. We understand how disappointing and frustrating it is that the print came off after washing and damaged other garments—this is definitely not the quality we expect to provide.
We take your feedback very seriously and will forward it to our quality control team to prevent similar issues from recurring.
Currently, we are unable to locate your order based on the information you provided. Please provide your order number or the email address you used to place the order. Once we confirm your order, we will immediately resend the item free of charge and offer a discount on your next order as compensation.
We sincerely apologize again for the inconvenience and disappointment this has caused. We hope to resolve your issue amicably.
Sincerely,
The SoulisFree Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.