Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
SOODOO Electric Bikes was formed in 2018 with a mission to create exceptional quality, innovative eBikes unique to the market. We are passionate about providing our customers with the best possible experience, from the moment they browse our online store to the moment they receive their new electric bike. Our core values include quality, innovation, and exceptional customer service.
Storbritannien
2,5
7 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Contacted them by phone and email, nothing. Phone goes directly to voicemail. One email address is incorrect and returned by the Mail Delivery Service.
Very poor service!
Very bad service.. I bought ebike just 6 months back, but suddenly charger not working since last 3 months... It was 1 year warranty . I several times tried to contact them through official website, WhatsApp and possible all channel.. But they didn't reply back with a single mail.. They really untrusted and scammer..
Customer service is zero but the bike i purchased seems well put together for the money I paid after about 80 milestone motor stopped kicking in but after checking all the connections it must have just needed connections tightening and now I'm on about 300 miles and have had no further issues but I do worry about customer services and where I live the bike shops only seem to fix bikes they have sold
I bough an e bike before christmas ive done about 100 miles i was able after 10 shopsto find one because nobody will touch them as they say Ali Baba bikes my pedal assist just stopped working not very good wouldent bother buying from the again
***Avoid Faulty Electric Bike Sellers*****
This is a fraud company.
Their customer service is abysmal and they are scam artists. To ensure you will not be able to get a refund they will do everything in their power to stop you returning the bike. Like not providing a carrier even though it's a 30 day refund policy (which is a lie). The bike its self was faulty, i was given a broken wheel so i was not able to assemble the bike and there were items missing. So i had to return it. They even went as far as either damaging the brand new bike I returned or using an older damaged model to get a pay day out of me. They refunded half the money for the bike. It was £449.00.
This is the worst service and expirence I have ever received.
To make matters worst they even pretending the item was not received even though they signed for it. My partner had to go down their and take photograph evidence that the bike was received to send to OnBuy. Which is a great and helpful company but be wary or some of their partners that sell on the website.
Please don't be attracted to their affordable offers it will cost you in the end!!
Invest in a quality and a trusted well known source!!!
This is fraud company, they never answer the calls no reply on email. I am requesting for retuen but no answer dont buy anythink from them.
soodoo.co.uk
Customer line, email are not answering, bike pedal fell off after few months normal use, apparenrly 12 months warranty it does cover it....
very bed quality product everything falling apart, no customer service after sale....
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
