Solent Beds & Furniture Omdömen 

Excellent and helpful service and all the staff friendly. We recently had a problem with a mattress we purchased, and the fast and efficient service we received to exchange it was second to none. We have used this Company a good few times now and will certainly be using it again.

I have recently ordered sofas and oak furniture from Solent beds. Their customer service is excellent any problems are dealt with immediately. I would definitely recommend them

Can’t fault these guys, especially Jamie who went above and beyond to sort a problem for me with a chair I purchased.. now a happy bunny in a comfortable chair..
Thanks everyone, and of course the delivery drivers,
Much appreciated.. Lyn

excellent price great customer service & speedy delivery

They couldn't have been more helpful and understanding. The salesman understood what we needed and when there was a small problem it was resolved fairly easily. You also get to see exactly what you are buying which you don't on the web.

Having had furniture and beds from Solent Beds within the last few months, I am happy to say that they have been very helpful, even when I ordered the wrong size bookcase and it had to be taken back there wasn't any problem or trouble.

Super team..had a minor problem with the feet on my new chairs..contacted Jamie who ordered new foot ..they kept me updated and arrived promptly the fitters we're brilliant friendly but efficient and took the time to ensure I was happy..thankyou all great service..jenny

Always good service used you several times

Delivered quickly and they were very helpful with bringing the bed parts.

Had a manufacturing problem with a new sofa and the guys in the shop(lake) and jamie were absolutely amazing at getting it all sorted for us

I bought a mattress and bed frame from the Newport shop and received excellent customer service especially from Sam. What a great employee you have. Nothing too much trouble especially regarding delivery and good advice.
Will certainly buy from you again.
Thank you Solent Beds

Nothing too much trouble for the guys who delivered my sofa.
Very happy. Thank you

Great company, responsive delivery times and a great, high quality bed and mattress at a great price!

The bed came with a fault and they ordered us another part (albeit ordering the wrong part to begin with) but it was all sorted and the nice man in customer services kept us informed every step of the way. Beautiful bed for the price. They even offered to come and for the part but we did it ourselves.

I was buying a 2,221.00 sofa, in witch, i had to cancel, cos me and my husband are splitting up, i payed 445.00 deposit, to be told i will lose my deposit, as the sofa was being made, And was going to be shipped out to me, i live on the isle of wight, funny, cos when i checked the tracking on my sofa, still at there factory,not made up yet. Plus it was not going to be here at the end of May, June this year 2023. I already brought a Tempur mattress from them, in witch cost me near 2 thousand pounds, and very happy with it. But with the sofa i cancel, you can't tell me, they can not sale it. They are making loads of money out of people, if you want to cancel there items, i will be taken this further Not leaving it. As 445.00 is a lot of money to lose, i am very angry. Mrs J Dowie.

Easy to place my order on line. Fast delivery and courteous driver. Goods value for money,

Always brilliant service and great quality. Would highly recommend using Solent beds and furniture.

Bought a 2 and 3 seat electric recliner. One of the seats was flat from the start. They came out and fixed it right away. Told them that the other seats seem to be doing the same thing. I was told they will fix one more seat at a cost of £200+. The furniture was 10 months old then but I was told it is wear and tear as it is coming on a year. It is a year now and I am looking for new furniture soon. £2500 for a years use is not good in my opinion. I will never buy from here again. I went into the shop a month ago asking if they are going to do anything and was told the manager will contact me. I have heard nothing from them so this is why I am putting this review on. My advice is STAY CLEAR of this company. It was bought from the Newport, Isle of Wight shop but they have other shops around the Island.

Hope this helps someone.

We had a suite delivered but after moving one of the sofas a month later we noticed a problem.
Solent beds sent someone out straight away. They then sent an assessor.
It was confirmed the sofa was definitely broken.
Rather than wait for it to be repaired Solent asked if we would accept a new one. We did accept this and also asked if e could upgrade to an electric recliner.
Nothing was too much trouble.
Jamie contacted us regularly to jerp us up to date on production.
I cannot fault them!

Island Beds gave us excellent service. They sorted our problem out very quickly. Staff all very nice. Sales staff all experienced and helpful. Delivery men prompt and also very careful and very professional. Well recommended.