I needed some help with wiring of the scooter and the customer service email was very timely. I would send pictures and they would actually point out which wires to adjust/unplug. I don’t think I’ll b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Solar Scooters took care of my order and troubleshot what was necessary, great people and support at solar scooters!
Very cheap scooters. You will pay over two thousand but they don’t last for more than 200 miles without an issue. At 500 miles both your motors and controllers gotta be replaced. Junk. No warranty.... Se mer
I bought a e-scooter in July. The scooter has surpassed my expectations. The after care has been great; I had a problem with my saddle, a new saddle was sent without any cost. Communication is great... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Kontaktuppgifter
Orbital Industrial Estate, UB7 9JL, London, Storbritannien
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolute TOP TIER customer service
I honestly can’t stress this enough, but absolute TOP TIER customer service. Scooter & accessories came the next working day, incredibly fast delivery. I did have a slight problem regarding my scooter, but I’m not mechanically minded in the slightest, so I got in touch and the team at Solar diagnosed the issue via video for me, and then advised what some potential solutions would be. They took time out of their day to create some step by step video tutorials for me to follow and my scooter is back in tip top condition. Very fast response to emails made it all incredibly stress free and I didn’t have to miss a single day of riding. Thanks Solar 💜
Great customer service
Great customer service, always gives fast email response and very helpful.
Solar eq Scooter
Brilliant company. I got my solar eq It's been a brilliant scooter. Well built and stable daily commute had 41mph the customer service from solar is amazing even after hours they will help you and beyond recent visited to solar west Drayton for a upgrade on MTB handlebars conversion the guys are amazing and Very knowledgeable assisting to every question U can ask overall for me is Been 10/10 and will repurchase again in future
Didn’t come with any new bolts and as a…
Didn’t come with any new bolts and as a company you don’t look after customers with warranty. The packaging was at-least safe, I was surprised at that as the quality of customer service has been unsatisfactory.
Purchased 2 scooters from these guys…
Purchased 2 scooters from these guys now, both very good scooters and customer service is top notch!!
Customer service
I have had a few instances where my scooter has needed a bit of fixing. Quality product however even better service. They are super quick to get back to you and provide you diagnosis free of charge and steps to fix your scooter with bespoke videos on how to fix the issue instantly. The support team are the best I have come across to date. Keep up the good work!
Fast delivery
Fast delivery, well packaged. Love the scooter apart from the front light . It's a bit flimsy .
Always an excellent and fast…
Always an excellent and fast experience. Contacting direct by email is always responded to quickly for support and ordering. Can't find something on the site? they'll point you the right way.
The products come really fast and easy…
The products come really fast and easy to order. Would recommend to a friend.
So let’s start with the Solar scooter…
So let’s start with the Solar scooter products.
They are quality built to last and are designed to look incredible with a leading technological edge and innovation. You get a 2 years warranty and health check as standard. If you buy one keep the original box otherwise it’s £55 for replacement just to send it in. The Solar team are so helpful, professional and very knowledgeable. They will fix/replace anything on your e-scooter/e-bike. Everything is covered apart from wear and tear just like a car repair workshop. I bought the Solar P1 2.0 but now they sell the P1 3.0 & Pro. It is one the the best most exciting things I’ve ever bought, lights up and glows on the side like bioluminescence, looks absolutely incredible. It’s fast, fun to ride and looks amazing at night. If you’re looking at buying at e-scooter, e-bike or sur-Ron or whatever, save your money, pay a little extra if you have to, as it will be the best decision you will ever make. You will always have disgruntled customers, but let me tell you from when I bought this scooter 2 years ago until just recently having my e-scooter repaired, I have not had one negative experience with Solar. It has been a 100% positive experience with Solar all the way and I recommend anyone to buy with Solar. Best company ever, plus on there website they have loads of awards and are selling in the USA. If I ever buy another e-scooter or e-bike, I am 100% sticking with Solar!!
I recently upgraded to the P1 Pro
I recently upgraded to the P1 Pro, and all I can say is — this thing is an animal on the road. If you’re after serious power, stability, and long-distance range, this is the one.
The torque and acceleration are insane. It launches fast and climbs hills like they’re nothing. Even with my weight (around 90kg), it doesn’t struggle at all. I’ve tested it on rough paths, steep inclines, and open roads — it powers through everything effortlessly.
What really impressed me was the ride quality. The suspension is buttery smooth — front and rear — and it absorbs bumps like a motorcycle. You can go over cracked pavement, cobblestone, or even light off-road trails and still feel in control. Paired with the hydraulic brakes, it feels safe even at high speeds (I’ve hit nearly 50mph on private roads!).
The display is bright and easy to read, even in daylight, and the riding modes are super useful for switching between speed settings when I’m in traffic versus riding open roads. The build is premium, solid, and confidence-inspiring.
Battery life? Unreal. I’m getting close to 50+ miles per charge when riding moderately. I commute on it daily and only charge every couple of days. Plus, it looks amazing — the design is aggressive and sleek, and the LED lighting is a nice touch for night rides.
I’ve been riding the P1 3.0 Electric…
I’ve been riding the P1 3.0 Electric Scooter for just over a month now, and honestly, I couldn’t be happier with the performance. I’ve tried a few other electric scooters in the past, but the P1 3.0 blows them out of the water.
First off, the acceleration is crazy smooth and powerful. It doesn’t lag like cheaper models — you twist the throttle and you’re off. The dual motors give it serious punch, especially when climbing hills or riding with a backpack on. I’ve hit speeds of up to 40mph (on private land, of course!) and it feels super stable, even at high speeds.
The build quality is excellent — feels solid, premium, and well-balanced. The suspension is a lifesaver for rougher streets or uneven terrain. I take it over potholes and curbs and it handles them with ease. Plus, the hydraulic brakes are super responsive, which makes me feel safe when riding in traffic.
Battery life is impressive too. On a single charge, I’ve managed to get around 25-30 miles, depending on how hard I ride. It charges quicker than I expected and the display gives accurate battery info which is always a plus.
What really sets it apart though is the design — the lighting, the color options, and the overall aggressive look make it stand out. I’ve had loads of people ask me what model it is. It turns heads for sure.
Only downside? It’s not exactly light, so if you’re looking to carry it upstairs daily, be prepared. But honestly, that’s expected with a scooter this powerful.
Overall a poor experience
Overall a poor experience. Missing items from my order including the lock and charger meaning I couldn’t even use it for the better part of a week after the scooter had arrived. It’s quick and definitely a good bit of fun but more headache than it’s worth especially if use it to commute, better off buying an electric bike as they’re usually much easier and cheaper to repair and maintain and generally even cost less to buy in most cases and the warranty seems to be virtually useless unless something was wrong before it even arrived. In my opinion the customer service is also very poor especially considering the price point for these things, although they do respond in a timely manner. In addition quite a few design features that don’t seem very well thought out. I personally wouldn’t recommend solar scooters.
The colour gold is not the same as the…
The colour gold is not the same as the colour that’s on some parts of the scooter.
All described and delivered as on…
All described and delivered as on website
Lovely looking p1 pro and love the cyan tron.
Haven’t had it a full speed yet as I’m learning but overall great quality scooter
Everything as described
Everything as described, customer support has been very helpful, my display was damaged upon arrival, I sent pictures as requested and they sent one next day delivery.
Will be back again.
After searching for weeks I pinned down…
After searching for weeks I pinned down on the P1 3.0, customer service has been great, scooter delivery was on time.
The whole experience has been fantastic. The scooter is very fast but not uncontrollable at all.
All good
Scammers
just now
New
Absolute bunch of scammers. I bought p1 3.0 and from the first time I turned the key it was displaying e-01 on the screen. I done around 6 miles with it before realising this is an error code. Took it back to solar and they are trying to charge me 180 for a new motor. Warranty is non existent they will just lie and worm out of it.

Svar från Solar Scooters
Same result every time. Top service and never had a problem with my scooter and parts. And parts was for wear and tear over time not because of quality
Top service always quality items have got
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







