Sofology - Stoke-on-Trent Omdömen 

The sales representative took her time to take us around the show room, explaining the types, measurement and materials of the chair. These helped us in making an informed decision

Sam was excellent at Sofology. We visited twice to make sure the sofas met our needs and the customer service was excellent from all the staff at the Hanley, Stoke store. We were not pestered or rushed. Just a friendly hello when we got there and then we were left to browse but staff were there is we needed to ask any questions. Far better experience than other stores in the area!

Experience really great, products not oversold and everything explained really clearly. Leon you were fab, thank you!

On asking one question we were blown away by the knowledge that James shared with us about the differences between two sofas we’d chosen. Every question was answered with confidence. He continued to explain Sofology’s principles and endeavoured to support us in our decision making.

Great service from Sandra well done

Perfect, placed order with Sandra and Josh both very helpful friendly staff not pushy at all. Highly recommend.

We had a wonderful sales person called James . All the staff in the Hanley store didn’t bother us but were there to help us if we needed any help . Thanks to James we were able to see the fabrics we chose online and eventually ordered our favourite settee . James was very knowledgeable and enjoyed working at this store (which makes a difference) . Thank you James and the staff in the Hanley branch

Couldn't do enough me extremely helpful very friendly and helpful. I'm a ver satisfied customer 😁

No pressure sales..excellent choices available..excellent quality

Very helpful staff and a good choice of sofas

Sam was so helpful and knowledgeable in Sofology store at Stoke. She was very patient when I couldnt choose which colour to go for and was able to guide me in the right direction and always polite and friendly First class service throughout.

Thanks for your help John in choosing the right sofa for our needs. Great value and interest free.

Very helpful and knowledgeable good experience all round

The Knowledge of the staff was impeccable
No stone unturned in relation to information provided to help me choose the rite sofa for me

We had a lovely Guy call Leon, seams happy in his job, made me feel relaxed, offered me a drink, explained everything I needed to know, plus answered all the questions I had wanted to know

Great service, quick and easy choosing and ordering

Extremely friendly assist that I had a great laugh with. Surprised to know that she had been with the store for 12 years. Also noticed enough mature, smiling, and smart staff also on the floor. The store looked clean too.

Sam was superb. Helpful. Informative and patient.

Suzanne was really helpful, knowledgeable and patient, helping us to make the right choices for our new corner sofa and armchairs. She took us through everything step by step, making the purchase simple and straightforward. Great at upselling too! So excited for delivery!