Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... Se mer
Företaget har svarat
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. Sh... Se mer
Företaget har svarat
Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering proc... Se mer
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We welcomed the direct and informative assistance from all of your sales staff that we encountered at each visit. When we purchased Georgeta was pleasant, helpful and answered all of our questions wi... Se mer
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Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds
Företaget har svarat
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would have been 5 * if they had thrown in the leather cleaning set. Especially when your spending 4 thousand pounds

Svar från Sofology - Nottingham
Good customer service no pressure good advice freindly

Svar från Sofology - Nottingham
Its was a great experience staff our very helpful

Svar från Sofology - Nottingham

Svar från Sofology - Nottingham
Knowledgeable staff great product choices reasonable prices

Svar från Sofology - Nottingham
Was miss sold as told has built in speaker when doesn't, took deposit twice when I couldn't afford it twice, waiting 4 weeks for an ex display as they carried on displaying after I purchased, foot of 1 chair was damaged, other chair was wrong material and now been told to wait 6 more weeks for correct one, everytime you want an answer you're told to wait 72 hours for a call back. Failed on purchase for miss information, failed on delivery sending wrong material, failed on customer service assistant constantly told to wait 72 hours.

Svar från Sofology - Nottingham
Welcomed into store but not pressurised. After time to view we were given guidance on the products available and pricing options .Georgeta was very helpful throughout and made the final ordering process clear.

Svar från Sofology - Nottingham
Good selection of what we wanted and easy to view and try out. Greeted pleasantly by staff and offer of help when we needed it. Danni helped us sort out neck support and answered all our questions. She was exceptionally pleasant and helpful. All extras explained and no pressure applied to purchase. Chose what we wanted , good choice of colours . Delivery arranged to suit us. All outstanding. Thank you.

Svar från Sofology - Nottingham
Matthew gives us constructive opinions, explains details in patient.

Svar från Sofology - Nottingham
Excellent service from Lini your staff member areal asset for your company

Svar från Sofology - Nottingham
The sales team were friendly and helpful.
Allowed us time to pick a sofa that was right for us. The store was well presented and you were allowed to explore at your leisure.
The service was great from viewing to ordering.

Svar från Sofology - Nottingham
Really friendly no pressure great knowledge to help make an informed choice

Svar från Sofology - Nottingham
The shop changed my contracted order by reducing the amount of armchairs I had bought.
Which was a breach of contract.

Svar från Sofology - Nottingham
Very friendly professional helpful knowledgable staff

Svar från Sofology - Nottingham
I wanted to research my purchase and the sofology website was great. Once I narrowed it down. I went to the Nottingham branch where I given the time and attention to make the right decision for me. I was able to try out the features and feel the material. The payment options were explained well. I left feeling confident I had the right sofa.

Svar från Sofology - Nottingham
Really friendly and helpful staff.
The sofas we bought were exactly what we wanted.

Svar från Sofology - Nottingham
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.