Beware! I should have been concerned when I noticed that they don't list fabric used. But the stuff was so nice looking and discounted that I ordered 4 items. 3 turned out to be polyester. I do no... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t purchase from this company. Poor quality and horrible fit. This is a copy of their return policy, which of course they don’t let you know until you want to make a return. RETURN CONDITIONS... Se mer
Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Se mer
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Kontaktuppgifter
9385 Dielman Ind. Dr, 63132, Olivette, USA
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
Har besvarat 3 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Same Name for Two Companies
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing and very expensive returns if you want to return anything. Bed Bath and Beyond is also doing this. Buyer BEWARE. I subsequently heard from Sofia&Grace which is an incontinence company. Apparently there is the same name for a company called Sofia&Grace Boutique which is what I thought I was reviewing. My sincere apologies to the incontinence company.

Svar från Sofia & Grace
I disagree with your requirement to…
I disagree with your requirement to write a review. Selecting the number of 'stars' should suffice.
My order comes as planned!
My order comes as planned It arrives in good form and is always left to the side of our porch. I appreciate that. I'm very satisfied with the product I've ordered and with your company that makes it happen.
Satified Shopping
You can get me what I want that I cannot find in the stores. I really appreciate that.
Easy to order discrete delivery
Easy to order discrete delivery. Unable to find what I need in retail stores or drug stores. Always have the product I need. Fast ship.
Could not be more disappointed in the…
Could not be more disappointed in the item. Nothing like the photo in quality or color. Fabric is extremely thin and looks light yellow, not at all beige as in the photo. No way this item is what the model was wearing. I may have only paid $59.95 but it is a total loss. Responding to their email online address for issues does not work.

Svar från Sofia & Grace
Sham.
Sham.. the luxe set is anything but luxe..
I followed the size chart and ordered large,(im usually medium) & couldnt
Get the top over my shoulders. Fabric was seethrough & scratchy & color was pale yellow, not sandstone. My fault for not seeing RETURN POLICY.. So im out
$60.00. No response from customer service.

Svar från Sofia & Grace
SCAM
First of all if you return you need to pay to send back to China for full refund. $30-$100+ dollars IF THEY RECEIVE IT...or they will give you 30% credit on your next order. The top I purchased looked like a uniform nothing like the picture from Instagram. DO NOT BUY FROM THIS COMPANY.
YOU LOSE if you do not like it or if it was not as it appeared. NEVER TAKE THE CHANCE. HORRIBLE QUALITY. I THREW ITEM IN THE GARBAGE. Company is Sophia Grace Atelier.

Svar från Sofia & Grace
Had quite a few ordering issues with…
Had quite a few ordering issues with your website and Sharon was amazing in helping me get it all straightened out. She was always pleasant and helpful even when I was calling and emailing A LOT. I'm a caregiver for my mom and she made a stressful situation much better!
Absolutely horrendous quality and…
Absolutely horrendous quality and nothing like the image on the website.
Made from Calico which is pattern cutting fabric. Cheep rough cotton, neck line nothing like image and would fit a 10 year old. Extremely disappointing so would not bother wasting your money.

Svar från Sofia & Grace
You have the product that I have used…
You have the product that I have used for many years and can no longer easily find in local stores I shop. It's reasonably priced and I can get free shipping with a larger order. Win-Win for me!
Great hard to find product
Good price and expediency on delivery
Ease of ordering and the fast delivery
Disappointment
This is the first time I have been disappointed in your service. The wrong item was delivered to me...Poise liners instead of pads which I intend to return once I get a return address. I know the pads are available because I purchased them at my local grocery store.

Svar från Sofia & Grace
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