Second item ordered. This time they sent the wrong item. I emailed them and they credited my account straight away! Will reorder. One slight gripe, orders take too long to arrive. But great products... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic customer service Extremely quick delivery Great value for money Really good thick socks I will definitely purchase from here again and highly recommend anybody looking for girls school s... Se mer
Brought alot of mens underwear from this store before and was happy with quality and value. So decided to buy from here again and wasnt disappointed. What was delivered was excellent value and qualit... Se mer
Really pleased with the products I bought from this company. Website is easy to navigate and purchase from and delivery was fast. Nothing negative to mention at all. I will be purchasing more items as... Se mer
Företagsinformation
- Klädbutik
- också i
- Underklädesbutik
Skrivet av företaget
Sock Stack was born in Manchester with one simple, powerful belief — that everyone deserves great quality socks, underwear, and thermalwear without paying over the odds for them. We started small, built our community online through social media and word of mouth, and have grown into a trusted UK brand with thousands of happy customers across the country. We are young, bold, and a brand that doesn’t sleep — always innovating, always improving, and always putting our customers first. Quality You Can Feel Every product in the Sock Stack range is crafted from premium natural materials including 100% sustainable cotton, soft antibacterial bamboo, and moisture-wicking blended fabrics. Many of our products carry OEKO-TEX® Standard 100 certification — independently tested and verified free from harmful substances, safe for every member of the family. From breathable cotton work socks and antibacterial bamboo socks to compression running socks, non-elastic diabetic socks, and Heatwave thermal underwear — we have a product for every occasion, every season, and every body. Honest Prices. Real Value. We believe premium quality shouldn’t come at a premium price. That’s why every Sock Stack product is priced to give you maximum value — with buy more, save more multipack deals that reward you the more you shop. Free UK delivery on every order, Clearpay and Klarna available at checkout, and a generous 35-day returns window mean shopping with us is always risk-free. Built Online. Built for You. Sock Stack is a proudly online-first British brand, based in Middlewich, Cheshire. Every order is dispatched from our UK warehouse within 1 business day via Royal Mail Tracked delivery — so your socks are always on their way fast. Our customer support team is available via email and across all our social media channels — Facebook, Instagram, TikTok, X, Pinterest, Snapchat, and YouTube. Real people, real help, every time. Our Commitment to the Planet We believe a great brand should be good for people and good for the planet. That’s why we have partnered with 20 innovative grassroots companies funding nature-based carbon removal — including reforestation, soil carbon sequestration, and land restoration through partners such as DroneSeed, Grassroots Carbon, and Pachama. A fixed margin from every Sock Stack sale goes directly to these climate partners. We are committed to neutralising our shipping emissions and building a brand that future generations can be proud of. Shop Men’s Socks | Shop Women’s Socks | Shop Thermalwear | Learn About Our Climate Commitment
Kontaktuppgifter
Road Beta, Brooks Lane, CW10 0QF, Middlewich, Storbritannien
- sockstack@outlook.com
- sockstack.com
4,3
Utmärkt
120 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Second item ordered
Second item ordered. This time they sent the wrong item. I emailed them and they credited my account straight away! Will reorder.
One slight gripe, orders take too long to arrive. But great products at great prices.
Highly recommended 👍
28 augusti 2026
Omdöme utan inbjudan
Very pleased
Website is good, product was despatched quickly, and price was excellent.
28 augusti 2026
Omdöme utan inbjudan
Quality product
Kept well informed of progress of order , good item good quality
14 augusti 2026
Omdöme utan inbjudan
Bad quality not even close to good
I really didn’t want to write negative reviews but this company have no choice as if there terrible intimidating customer service
Briefs are very terrible quality when asked to return they said they would take £4 for return postage to them. When I agreeed and sent the item back back to them. item seem lost in transit and they never refunded me despite giving all evidence
Not recommended as of bad quality , expensive items and terrible unhelpful customer service.
20 maj 2026
Omdöme utan inbjudan
Svar från Sock Stack
Hey there,
Sorry to see this. Currently, the item has not been shown to be collected or shipped, as tracking is not recognised by Royal Mail. Please see tracking link below. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.
https://www.royalmail.com/track-your-item#/HZ247436859GB
Take care,
Sock Stack
Advertisement showed different colours…
Advertisement showed different colours I received a pack with two colours, ordered xxl which were much bigger than any xxl I have. These fit more like 3to4xl. Would not recommend using this company again, a total waste of money
24 juni 2026
Svar från Sock Stack
Hey there,
Sorry to see this. You may return the items if unused for a full refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
Sock Stack
My son and grandson are very happy…
My son and grandson are very happy with the order shall order again 💙
24 april 2026
Excellent from start to finish
Excellent from start to finish, items as expected. Will definitely consider using again.
8 maj 2026
Omdöme utan inbjudan
Found just what I was looking for and…
Found just what I was looking for and very pleased with the quality and fit. Items were well packaged and arrived very quickly. I shall certainly be visiting their website again.
15 april 2026
Omdöme utan inbjudan
For "assorted", read "green".
Sock Stack offered 4 pairs of socks in "assorted" colours.
They sent 4 green pairs because "other colours out of stock"!
They are still advertising "assorted colours".
Don't advertise what you don't have. 😡
31 mars 2026
Omdöme utan inbjudan
Svar från Sock Stack
Hey there,
Thank you for your review. Our team has already reached out via email last week to offer a return and refund for your order, along with details on how to arrange this if you’d like to proceed.
If you have any questions or need further assistance, please don’t hesitate to get in touch.
Take care,
Sock Stack
I’ve not had my order I had a message…
I’ve not had my order I had a message sent back to company
25 mars 2026
Svar från Sock Stack
Hey there,
Thanks for the review but the team have issued a refund for your order already today and sent you an email as it is showing return to send on the tracking link. We would appreciate if you amend or take down your review.
Take care,
Sock Stack
Prompt service
Not the colour I was expecting but good quality and prompt service. Have kept the ones i got and will keep a watch to see when the other colours are in stock.
22 mars 2026
Omdöme utan inbjudan
excellent value
26 mars 2026
Omdöme utan inbjudan
Excellent
The quality and the price was excellent!
I would recommend Sock Stack to anyone - and all my future buys will be through them, quick delivery, regular updates and most happy with the overall service
16 mars 2026
Omdöme utan inbjudan
Didnt received,didnt arrive have no refund yet
Ive had these socks i ordered before,liked them so i ordered more,i ordered on 13 march,its now 22 march 2026 still havent received,when i asked for a refund ,i was told my parcel is still coming.Ive had no message saying ill get a refund ,they were sent by royal mail(fail),and dispatched 16 march,so either there is postman plod out there wearing my paid for socks,or they were never dispatched,ive put a report into amazon,as im not happy about this,its a pity because i liked the socks,as im on my feet all day in construction and normal socks leave an indentation in my legs,so come on sock stack i know its only ten pounds but on principle id like my money back,or send me what i ordered again,but not by royal mail
22 mars 2026
Omdöme utan inbjudan
Svar från Sock Stack
Hey there,
I appreciate your message! Just a heads up, we can only assist with website orders via Trustpilot. For anything you’ve purchased through e-commerce sites like Amazon, Tik Tok or eBay, please reach out to their teams directly on those platforms to get the help you need. They require all communication to happen through their messaging systems for legal reasons, and unfortunately, we don’t have access to your order details, so we can’t investigate it for you.
You can find Amazon's customer support here:
https://www.amazon.com/gp/help/customer/display.html
Below is a useful article on how to get help with a Tik Tok order;
https://business.tiktokshop.com/us/blog/detail/10021815
And here’s the link to eBay's customer support:
https://www.ebay.co.uk/help/home
Take care,
Sock Stack
Quality and price
18 mars 2026
Omdöme utan inbjudan
I selected a few items
I selected a few items , they arrived quickly and packaged nice. All items was a good fit and material is good quality, I will order again I’m sure. Loved the fact it came via Royal Mail 🙋🏻♀️
20 mars 2026
Omdöme utan inbjudan
Themals
Great company with lots of choice for the whole family,good quality items too,plus discounts on buying multiple items
Fast delivery too
10 februari 2026
Omdöme utan inbjudan
Customer service was excellent
Customer service was excellent. The pjs were very good quality.
17 februari 2026
Omdöme utan inbjudan
All I can say is that I think the socks…
All I can say is that I think the socks and boxers shorts are absolutely excellent. Thank you so very much 👍
20 februari 2026
Omdöme utan inbjudan
Excellent service pleased with the…
Excellent service pleased with the goods.
12 februari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.