Given false information about dispatch after 6 days. Then they ignored emails until I asked to the cancel transaction, and receive refund. The full time the order had still shown as processing. Then t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Never received the socks despite asking on the order and paying extra for them. Several queries later 6 months on. Still nothing.
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at f... Se mer
The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant. Dislikes - no communication at all, tracking didn't work and no info a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to our soccalord store! We specialize in providing high-quality, affordable soccer jerseys, football shirts, football kits, and retro classic football shirts. Our selection is second to none, with a wide range of options for fans of all ages and sizes. Whether you're looking for the latest team kit or a throwback classic, we've got you covered. Our prices are unbeatable, with discounts and deals available to help you save even more. We believe that everyone should be able to support their favourite team without breaking the bank, and our selection of cheap soccer jerseys and football kits makes that possible. In addition to our great prices, we also pride ourselves on our excellent customer service. Our team is always available to help you find the perfect item or answer any questions you may have. We want your shopping experience to be as easy and enjoyable as possible. So why wait? Browse our selection of soccer jerseys, football shirts, football kits, and retro classic football shirts today and show your support for your favourite team! With our unbeatable prices and excellent customer service, and free personalisation there's no better place to shop for all your soccer needs.
Kontaktuppgifter
Storbritannien
- soccalord.com
3,0
Medel
140 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 19 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I didn't receive my order
19 april 2024
Svar från Soccalord
Hello Simon on tracking your package it’s showing delivered ? With a gps location on Royal Mail if you track your package with the tracking number provided you can see where it’s been posted, if you still can’t locate it can you please email us
Svar från Soccalord
Hello Simone I’ve sent you an email as we had no idea it hadn’t arrived yet , as you can see on tracking the package it seems to be stuck in transit, which is out of our control we will however get another sent out right away for you.
Perfect England shirt
Shirt is fantastic quality and a perfect fit,delivery was very efficient and will order again
15 april 2024
Amazing 5*
Amazing 5* perfect items brought two full kits excellent quality, Great sizing, and Outstanding customer service!!!
4 maj 2024
Omdöme utan inbjudan
Excellent
Excellent experience with soccalord right from the start to the finish so helpful with tracking your parcel would definitely order off them again as the quality of the shirts are really good
19 mars 2024
Svar från Soccalord
Hello mark , I’ve had a look in to this we emailed you asking if you wanted to wait for the stock to come back in ? Or another to be sent or a refund we have been awaiting your response can you send us an email with your preference please , our customer service team are alway on hand
I have been ordering Kits from…
I have been ordering Kits from soccerlord for the last few years, they are great quality and price especially as the kids grow up so quick and need to have new kits! well done soccerlord for helping footie fans have top kits for a great Price!
16 mars 2024
Great value product.
Product was very good quality and excellent value was delivered in a reasonable period of time name and number I requested on back all good.
16 mars 2024
The kit arrived & is spot on
The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant.
Dislikes - no communication at all, tracking didn't work and no info at all as to length of time to expect to wait for delivery. Basically just total silence from order confirmation till it arrived 3 weeks after ordering.
7 mars 2024
Svar från Soccalord
Hi Jamie thanks for your review glad you like the quality of our kits and shirts we pride ourselves in top quality products , we have a live chat available 16 hours a day you could have just come on there and we would have give you a tracking link which is a lot better , we have noted this and will put links on dispatch emails In future to make it easier, also delivery is normally 6/7 days from dispatch in 95% of our deliveries
Thanks again
Ordered a kit two weeks ago and still…
Ordered a kit two weeks ago and still not received. Everytime I go into the chat they just keep saying there courier is picking it up that night,will never ever order from here again!
21 mars 2024
Omdöme utan inbjudan
Svar från Soccalord
Thanks for the review but this is another unfair review if you just had tracked the order with Royal Mail you would see it’s due to be delivered today , we pride ourselves in high quality cheap kits and shirts we clearly state in our FAQ delivery is just over a week if you wanted next day delivery then unfortunately you would need to purchase from the likes of JD sports but pay 3 times as much for the same products
Buy at your own Risk!
Ordered two football kits for my sons birthday, no email with delivery or timescale but expected it to be a couple of weeks. Nothing turned up and after three weeks I went onto their chat and they said it was ready and Royal Mail were picking it up. I waited and still nothing, then about a week later I get an email saying it has been processed by Soccalord?
Tried the chat function again but nobody wants to speak to me now for some reason!!
I ordered from here by accident and meant to go to Soccerlord as i am sure many people do, lesson learnt to be more careful.
Missed my sons birthday now and might be out of pocket for over £70, buy at your own risk here.
**In response to Soccalords message, your chat did not respond to me for 21 minutes (I have a screenshot of this if you need proof), I had left the website by this point as it seemed nobody was answering. Why have a chat if it takes so long to respond to your customer.
Your email did indeed arrive and included a long number with some letters and a link, which does not work and says URL not working when you click on it.
I am here simply to give others the benefit of my experience and they can make their own choices, I cannot comment on the quality of the product as it has not arrived, maybe it is fantastic, maybe it is not. If it does arrive I might even come on here and let you know!**
22 februari 2024
Omdöme utan inbjudan
Svar från Soccalord
Hello Steven we sent you a message right back and was awaiting your response if you look back on the chat, I’ll send you an email now it’s been dispatched and tracking number has been supplied on your dispatch email ?
Love getting replica shirts without the…
Love getting replica shirts without the rip-off pricing of the club shops. As i am in the UK my only issue is with how long it takes to get them.
30 januari 2024
Ordered two weeks before Christmas
Ordered two weeks before Christmas. Now Feb 20th and no order and difficult to ask where it is.
13 december 2023
Svar från Soccalord
Hello Dermot , your delivery address was incorrect on your order the order came back to us , undeliverable we sent a email explaining this and we was awaiting further instructions if you can email us at hello@soccalord.com with your correct information we will get your order out again to you asap unfortunately this is not our fault, Simon
VG very happy
30 januari 2024
Lack of delivery information
Lack of delivery information, it took 24 days to arrive from despatch..
30 januari 2024
Too slow with delivery
Too slow with delivery. Excellent product but absolutely zero indication on a delivery date
26 januari 2024
Svar från Soccalord
Hello , we have had multiple issues with our delivery company the past couple of weeks and we are changing this , we do apologise but we are glad you like the quality of our products and hope we can regain your expectations on your next order
Simon
Still not received my item ordered on…
Still not received my item ordered on the 26th of January. No communication from your company ..no updates given .total rubbish still waiting on updates on where my item is .
22 januari 2024
Svar från Soccalord
Hello Anthony if you email us at hello@Soccalord.com we can have a look where your order is for you , really sorry this has happened but there normally delivered well with in 2 weeks
Quality and great prices
Order two or three time now never had a problem
kids love there Scotland kits and the quality of the
kits are amazing !!!!
7 februari 2024
Omdöme utan inbjudan
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