Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Se mer
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Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Se mer
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The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Se mer
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Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Se mer
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Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.
Level 16, 175 Pitt Street, 2000, Sydney, Australien
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
complete garbage, wont send invitation or 2fa emails, cant even log in, why do REAs insist on using snug

Svar från Snug.com
Great for agents but terrible for applicants. The whole system is not built with the end user in mind, the hassle to go through all the steps with the amount of coordination required from all party is ridiculous. As a student applicant, you literally need your university to approve every application; how realistic is that? Why would be even be necessary?
In short, this platform allows lazy real estates agent to leverages off the applicants need for rentals through its ridiculous ask and needs. The coordination and effort required for a single application is just as good as building a million dollar business and buying your own house.
Terrible system.

Svar från Snug.com
It was very convenient, as all the information was saved once it was uploaded. This made subsequent applications much easier and saved me a lot of time.

Svar från Snug.com
I felt overall it was a very good experience.
I feel that not all circumstances are covered and that it would be really helpful to have a space to accurately explain a situation.

Svar från Snug.com
Using the Snug app made securing a rental property smooth and stress free. The platform was fast, well organised, and easy to navigate, which saved me a lot of time during applications. What made my experience great was the swiftness documents uploaded quickly, applications submitted instantly, and updates were clear and timely. Snug does a great job of streamlining the rental process by reducing paperwork and delays. Overall, it’s an efficient, reliable tool that genuinely improves the rental experience for tenants.

Svar från Snug.com
Responses were provided promptly.

Svar från Snug.com
It’s very easy to use and provides updates at every step.

Svar från Snug.com
Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house. The platform is simple, quick, and actually… helpful. Wild, I know.
Everything was straightforward, the reminders kept me on track, and I didn’t need to sacrifice my sanity trying to upload documents for the 47th time. Snug made the whole real estate chase feel a bit less like The Hunger Games and more like an actual organised system.
If you want a stress-free way to apply for rentals (or as stress-free as real estate can ever get), Snug’s your best mate.

Svar från Snug.com
There are so many real estate helper websites out there these days. But Snug is by far the most intuitive and easiest to navigate. The process of creating a renter profile and applying for a home is simple, even with a group application. Other's are clunky and don't flow well. Thanks Snug for getting us into a new home!

Svar från Snug.com
They could not make it more complicated and stuffy. I think it was made for maximum inconvenience.

Svar från Snug.com

Svar från Snug.com
Using Snug for my rental application felt as good as receiving the realtor call to tell me it’s mine. The well played out user experience, ease of entering information and attaching documents, and clear instructions that guided me step by step through the application made the process so easy and quick. This was important when trying to get my application through at soonest post inspection. I highly recommend Snug for real estates who want to make the application process less stressful for applicants. I also highly recommend it for applications. Simply set up an account, most of your information will pre-fill, follow through the 5-6 steps and click submit. The whole process felt snug ☺️

Svar från Snug.com
Susan Johnston was so easy to deal with, very communicative and efficient, making it easy so find our home. Thank you Jellis Craig - super professional!

Svar från Snug.com
Worst app that I have ever encountered, tried saving info but kept getting logged out then sign back in again and nothing was saved, repeated process again and again but automatically logs you out, missed out on a property due to using snug.

Svar från Snug.com
I would like to express my sincere thanks to Snug for an excellent renting experience. As this was my first time renting a property in Sydney, I was initially unfamiliar with the process. Lisa was exceptionally kind, patient, and professional, and the support team was very responsive and helpful, ensuring everything went smoothly from start to finish. I truly appreciate the outstanding service and support provided by the entire team.

Svar från Snug.com
I’m beyond happy with my new home. 🏠
The process was easier than I thought 💭
I went from homelessness the same day I was accepted for my tenancy. I’m humbled and truly grateful ☺️ 🥹🙏

Svar från Snug.com
I found the snug platform really easy and helpful to navigate and the relevant emails really good as moving is such a stressful time it was helpful to have tips as there’s so much to think about and organise and to be reminded different things was so good. And the whole application process was made so much easier to kept track of in one place and to fill it out once and get verified and be able to use that for multiple applications. I wish all real estates would move to snug as we still had to use 2 other websites (realestate and 2apply which needed different applications which was so time consuming to fill out wish it was all one platform for next time we need a rental

Svar från Snug.com
Applying for a property is quick and simple with Snug, saving our renter profile for a period of time makes the application process smooth and efficient.
With instant notifications regarding application outcomes and easy to use menus, we prefer to use Snug over the other platforms and has helped us secure a rental many times in the past.

Svar från Snug.com
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