First class service. Answered all my many questions with no problems and very quickly. Great knowledge of the product they were selling. Delivery was rapid and the price better than any other seller I... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Late writing this review, bought my daughter for her birthday High top jordans and i was worried that the size may not be right. Customer service was fab, they said they would exchange to bigger size... Se mer
I ordered a hoodie that I was able to select my chosen size and pay for item aswell as pay for delivery within 3 days. 5 days later I still hadnât received item and after contacting them was told that... Se mer
Absolute brilliant service. I have brought multiple items from this company and there literally isnât anything they canât find or source. The delivery turn around is so quick and the knowledge... Se mer
Företagsinformation
Skrivet av företaget
From the latest trainers and clothing such as Air Jordan 1's, Fear Of God Essentials, Nike Dunks, Nike Air Force 1's & Yeezy's to the most luxury designer brands. The UK's favourite personal shoppers have you covered. Shop with Sneaker Velocity!
Kontaktuppgifter
Kemp House, 160 City Road, EC1V 2NX, London, Storbritannien
- Sneakervelocity@gmail.com
- sneakervelocity.com
3,9
Bra
121 omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Would recommend
The website was easy to navigate and had a wide choice of trainers to choose from. Delivery was quick (only 3 days after I ordered) and very pleased with the trainers, my fiancé loved them!
Will be using this company again in the future.
8 november 2021
Great shoe shop
Shoes arrived on time, costumer service skill were very quick and efficient. A nice thank you note for buying a product aswell
5 november 2021
Great service
Great service. They kept communication at all times throughout the process and once trainers were shipped they came the next day.
Had no issues and if I contacted them about the order I always got a quick and helpful response.
22 oktober 2021
Well done guys
I had been searching for a particular Jordan 1 mid for weeks and then came across this site.
I placed the order, and within 4 days received them.
I have to say I am very impressed. Really happy with the service and will definitely be purchasing again. Thanks guys, I have one happy daughter!
17 oktober 2021
Omdöme utan inbjudan
Good customer service
14 oktober 2021
Great service
10 oktober 2021
Great service all round
8 oktober 2021
Ordered trainers and they came withinâŠ
Ordered trainers and they came within days.
Good communication.
6 oktober 2021
Unbelievable customer service
Unbelievable customer service, all my limited purchases will be going through these guys in the future
30 september 2021
Omdöme utan inbjudan
Thank you
Had a slight issue at the start but was resolved quickly, good communication and the shoes were great. Thank you
23 september 2021
Omdöme utan inbjudan
Svar frÄn Sneakervelocity
Hi Jaleh,
Firstly we would like to apologise for your experience shopping with us so far, we completely understand how frustrating this is for you and our intentions are never to leave our customers feeling this way.
As we are growing day by day, we recognise we will make mistakes, but also understand we need to action quickly and rectify these mistakes so they don't happen in the future.
We can only apologise and hope that in the future we can show you the amazing service we provide to thousands of others.
We have responded to your E-Mail with some options and hope this works for you.
We hope you have a lovely day!
Regards,
Sneaker Velocity
Ace đ
Ace đ
Fast delivery and exchange
Brilliant customer service
My best designer site by far
Recommend . Top service
13 september 2021
Omdöme utan inbjudan
Jordan 4 Oreo
Had ordered a pair of Jordan 4 Oreoâs and upon arrival I could see there was a slight manufacturing issue with the shoe. I emailed Sneaker Velocity and they were very helpful and explained what might have happened. Even though it was no fault of their own, they sent out a replacement pair rapidly as I was needing them for a certain day. The shoes have arrived 2 days earlier than needed and they fully refunded the delivery cost I paid to make sure they were here with plenty time. Great customer service and great shoes.
13 september 2021
Omdöme utan inbjudan
Customer service is non-existent - UPDATED
Customer service is non-existent, Iâve emailed them 3 times in the last couple months and no response at all. I paid for a pair of shoes and have heard nothing back from then regarding, extremely disappointing as I would have given a 5*
UPDATE
Was contacted by Sneaker velocity, who very genuine and apologetic and explained what the cause was. Problem was resolved instantly and swiftly with feedback taken on board. Brilliant customer service shown throughout phone call, therefore a 5 star rating
8 september 2021
Omdöme utan inbjudan
Very happy with my purchase
Very happy with my purchase, very proffesional and quick to reply to my enquiry, I will definitely order from you again
8 september 2021
Very fast delivery excellent customerâŠ
Very fast delivery excellent customer services everything spot on
6 september 2021
5 star service not like all these otherâŠ
5 star service not like all these other personal shoppers GREDDY these guys are proper genuine đŻ
6 september 2021
Exceptional customer service, great team
Unbelievable customer service, went out there way to contact me to let me know they didnât have the shoes I wanted in stock. However they managed to get them in for me!
Will Definitely be shopping here again
Many thanks to the team :)
6 september 2021
Omdöme utan inbjudan
Excellent item just as described.
Excellent item just as described.
Well packaged as well.
1 september 2021
Highly recommend
Highly recommend! Bought many trainers from here now & services is always great & speedy delivery! Also helps with the pay up method. Canât recommend enough!
21 augusti 2021
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
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