Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

It was a good experience with them. Before I was about to order I was a bit confused and tensed about the product damage and delivery. But I received the same product which I placed and delivered at e... Se mer

Betygsatt 1 av 5 stjärnor

Broker side hy 0 retting se kam 09/3/26 ek shoes order kya tha 16/3 ko delivery tha par 16 se 18 hua 18 se 22 se 30/3 aur aaj mera order snapdeal ne cancel kya koi msg nhi koi call nhi

Företaget har svarat

Företagsinformation


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

395 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I thinked I was stepping into a…

I thinked I was stepping into a treasure trove of budget-friendly products, but it turns out I stumbled into a wallet disaster zone! 🙁
I mean, who knew that low prices also came with a side of customer service migraine? Trying to reach them is like trying to get through a maze designed by a particularly mischievous cat.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Hi Yashasem! We sincerely apologize for the inconvenience you had to face. Please share your concern along with registered contact details at care_yt@snapdeal.com so that we can connect & help you out.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

SNAPDEAL IS NOT A GOOD WEBSIDE

SNAPDEAL IS NOT A GOOD WEBSIDE . CLOTHES QUALTIES ALSO NOT GOOD ,,NOT DELIVER PRODUCT ON TIME .

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Aaditya,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience. Wring item every time. Half item delivered for full payment. Dry fruit combo orderd 100gms×8 2 packs. Received only one for double the price and only 100 Received Previous order was also wrong. Very horrible

4 februari 2025
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Hi! We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

I am not satisfied because of long time…

I am not satisfied because of long time pickup ressheduledi am waiting for pickup

22 december 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Komal,

We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

I am still waiting for Snapdeal to refund me my money

I am still waiting for Snapdeal to refund me for items I did not receive nor were they delivered, but payment taken.

I have been chasing this since August 2024.
They keep sending the same message to me on their app. That my order did not pass their internal checks. But they do not give a reason for it.
All I want is for my money to be refunded to me.
Here are the suborders that Snapdeal created and I am chasing 4 months down the line.

60084345699
60084345707
60084345630

They keep saying that they tried to call me, but they have not. I have given them my brothers number in India, but they have not called him either.

All I want is for them to refund me for the items I did not receive. They cost 1370 rupees each. So that is 4110 rupees.
This may not be a lot of money to Snapdeal but it is a lot for me.
So please just refund my money and do the right thing.

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Hi! Sincere apologies for the unpleasant experience. We've shared your concern with our team and will connect with you soon regarding this.

Thanks!
Team Snapdeal

Betygsatt 1 av 5 stjärnor

My orders gets automatically cancelled…

My orders gets automatically cancelled by Snapdeal and reason is service is not available, if service is not available then why shows service is available for the selected items at the time of purchase

5 november 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Hi Sunil! We sincerely apologize for the inconvenience you had to face. Please share your registered contact details at care_yt@snapdeal.com so that we can connect and discuss this with you.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Deliberate Scam While Returning

THE WORST OF THE WORST, never order from them! the delivery is trash, and i wanted to return a dress - but they never come to pick it up, its a deliberate scam to not let u return the item. They didnt come to pick the item in the 7 day window and now the item is out of return window, so i cannot even return it. Even the customer care is terrible, its a deliberate scam!

10 oktober 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Aaditya,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Fraud be careful

They are frauds and they come to ur door with the parcel asking for otp which u never get. And thats how ur paid money is gone ... they blame u for entering wrong number when u don't give them an otp which is not true when u ask them what's my number ? They said don't know it has to been automatically inside. Bunch of theifs may this app get it's justice soon.

2 september 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Hi Imane! We sincerely apologize for the inconvenience you had to face. We've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Pathetic product and no return policy

Pathetic product and no return policy. No page found for return. I WILL NEVER ORDER ANYTHING FROM THIS PLATFORM.

16 augusti 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Imran,

We sincerely apologize for the inconvenience you had to face. Please email us your order details at care_yt@snapdeal.com so that we can resolve your concern on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Snapdeal will Snap ur Payment and not deliver

This is a fraud company.Takes the order and payment, promises delivery but never delivers. There is actually no intend to deliver the product. Don't buy from this App

8 augusti 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Bernard,

So sorry for the trouble. This is certainly not what we want our customers to experience. Rest assured, we've escalated your concern & will ensure this is resolved on priority.

Thanks,
Team Snapdeal

Betygsatt 1 av 5 stjärnor

Worst experience ever,

Worst experience ever,
I ordered a product but it didn’t fit so I made an exchange. The person came took the product and went.Then I got a call from snapdeal that your order will not be able to return and your return request is cancelled but already a guy came 2 days ago and picked the product up and now the person on the call is denying to refund. So I don’t have the product and my money too. This is my second time bad experience. I recommend all the buyers to think twice before ordering from this worst app.

27 juni 2024
Omdöme utan inbjudan
Logotyp för Snapdeal

Svar från Snapdeal

Dear Pintu,

Apologies for the experience you have been through. Please share your order details at care_yt@snapdeal.com and we'll get this checked right away and ensure this is sorted out on priority.

Thanks,
Team Snapdeal

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer