Quality is second to none. This is my second snakehive phone case (phone upgrade) the original one is still sound and has developed a lovely patina. Ive opted for a different colour this time, but... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality product and long lasting. Brilliant customer care service. I had a small issue and it was resolved straight away. For this reason I shall stay a loyal customer and will definitely purchase fro... Se mer
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I've had a Snakehive cover for years on my old phone, absolutely brilliant keeps everything clean and free from scratches and dust. Just upgraded my phone and my lovely brand new Snakehive cover has j... Se mer
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Whole customer contact experience was 100%. I was hesitant about buying a premium phone cover, but it's arrived and the quality is great. Haven't used it yet, the phone its for arrives tomorrow, bu... Se mer
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Företagsinformation
Skrivet av företaget
We are passionate about providing our customers with the finest uniquely crafted genuine leather mobile phone cases, whilst also offering exceptional value for money and great customer service. Snakehive is a family owned and run business based in Dorking, Surrey in the UK. Please check out our website at www.snakehive.co.uk.
Kontaktuppgifter
Unit 1 Tillingbourne Court, RH4 1HJ, Dorking, Storbritannien
- 01306742775
- sales@snakehive.co.uk
- snakehive.co.uk
4,8
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really nice leather
Really nice leather, very soft inside. Sustainable packaging and free key ring offer.
28 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi there,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you’re enjoying the soft leather and the interior finish of your case. It’s also wonderful to know you appreciated the sustainable packaging and the complimentary key ring — we love adding those thoughtful touches.
Your feedback truly means a lot to us, and we’re grateful you chose Snakehive. If you ever need any assistance, we’re always here to help.
Best regards,
Team Snakehive
Excellent product fits beautifully
Excellent product fits beautifully. Delivery was not fast but hey the post in general here is bad.
27 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Ray,
Thank you for taking the time to leave us a review.
We’re so pleased to hear that you’re happy with the product and that it fits beautifully — that’s exactly what we aim for. We also really appreciate your understanding regarding the delivery. While shipping times can sometimes depend on local postal services, we’re always looking at ways to improve the overall experience wherever we can.
If there’s ever anything we can assist you with in the future, please don’t hesitate to get in touch.
Best regards,
Team Snakehive
Really lovely phone cover
Really lovely phone cover, great quality and lovely colour (plum).
25 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Georgia,
Thank you so much for your lovely 5-star review! We’re delighted to hear that you’re enjoying your phone cover and that you love the quality and the plum colour — it’s a great choice.
We really appreciate you taking the time to share your feedback. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Beautiful quality
Love my case , looks so smart and very fast delivery, thanks
23 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Barbara,
Thank you so much for your lovely 5-star review! We’re really happy to hear that you love your case and that it arrived quickly. It’s great to know it looks smart and met your expectations.
If you ever need any help or have any questions in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Team Snakehive
Great phone case
Great phone case, real quality and second one I've purchased - bought new phone.
20 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Dr Morris,
Thank you so much for taking the time to leave us such a fantastic 5-star review. We’re absolutely delighted to hear that you’re enjoying the quality of your phone case and that you chose Snakehive again for your new phone — that really means a lot to us.
Your continued support truly motivates our team, and we’re so pleased to know our products have met your expectations once again. If there’s ever anything we can help with, or if you’re looking for another case or accessory in the future, please don’t hesitate to reach out.
Best regards,
Team Snakehive
The return cost is very high
The return cost is very high; it feels unreasonable for an online company. Would not recommend as the return cost is so high it’s not worth returning the product.
28 november 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Sofia,
Thank you for taking the time to share your experience with us. We truly appreciate your honesty and value all feedback, as it helps us better understand how we can support our customers.
We understand how important it is for returns to feel straightforward and worthwhile, and we’d really like the opportunity to look into this with you and see how we can help further. Please feel free to reach out to us directly at sales@snakehive.co.uk, and our team will be more than happy to assist and explore the best possible solution with you.
Thank you again for bringing this to our attention. We’re here to help and would love the chance to support you further.
Best regards,
Team Snakehive
Delivery took 10 days not 2
Delivery took 10 days not 2. Why on earth use Royal Mail untracked? Spoilt the whole experience. This is my third phone case as they are of a good quality if a little expensive, but the worst delivery of the 3.
20 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi SC,
Thank you for taking the time to share your feedback and for your continued support — choosing Snakehive for your third phone case truly means a lot to us. We’re really pleased to hear that you value the quality of our cases.
We understand how important delivery speed and visibility are, especially when you’re expecting your order within a specific timeframe. When this doesn’t align with expectations, it can understandably affect the overall experience, and we appreciate you highlighting this for us. Your comments help us review how we can improve and ensure future orders arrive as smoothly as possible.
Please don’t hesitate to get in touch with us at sales@snakehive.co.uk. We’d be more than happy to help.
Best regards,
Team Snakehive
Rapid delivery, old school quality
Firstly, I was impressed by how quickly it shipped and then was delivered. Seems a strange thing to notice in this era of Amazon deliveries, but it was impressively rapid. Next is quality. I am absolutely over the moon in regards to quality. Real nubuck leather here. One only has to hold it to know the truth of that. Real full grain leather feels in way that non Real leather cannot. Good stitching, rich deep color. Oh yes I highly recommend.
19 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Steven,
Thank you so much for taking the time to share such a thoughtful and detailed review — it truly means a lot to us. We’re absolutely delighted to hear that both the delivery speed and the quality of your case exceeded your expectations.
It’s wonderful to know that you appreciated the nubuck leather and could immediately feel the difference of genuine, full-grain leather. We take great pride in the craftsmanship of our products, from the stitching to the richness of the colour, so your kind words really reassure us that this care comes through.
Thank you again for your recommendation and for choosing Snakehive. If you ever need anything at all or have questions in the future, we’re always here to help.
Best regards,
Team Snakehive
Top quality lovely product
I love my new phone case. It is absolute top quality. Delivery was quick and communication excellent. 5 stars from me.
19 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Wendy,
Thank you so much for taking the time to leave such a wonderful review! We’re absolutely delighted to hear that you love your new phone case and that it met your expectations in terms of quality. It’s great to know that our delivery was quick and that our communication made the process smooth for you.
We always aim to provide top-quality products and a seamless shopping experience, so your kind words mean a lot to our team. It’s feedback like yours that motivates us to keep improving and providing the best service possible.
We hope you continue to enjoy your phone case, and please don’t hesitate to reach out if there’s anything we can assist you with in the future — we’re always happy to help.
Best regards,
Team Snakehive
I can't rate this company high enough
I can't rate this company high enough, l received my phone case and screen protector very quickly and the quality of the product is second to none, l am delighted with high standard of service and workmanship and will definitely use this company again
16 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Richard,
Thank you so much for taking the time to leave such a fantastic review. We’re absolutely delighted to hear that you’re happy with both the quality of your phone case and screen protector, as well as the speed of delivery. Your kind words about our service and workmanship truly mean a lot to the whole team, and it’s lovely to know we’ve made such a positive impression. We really appreciate your support and look forward to welcoming you back again in the future.
If there’s anything else we can help with at any time, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Svar från Snakehive
Hi Cathryn,
Thank you so much for taking the time to leave us such a lovely 5-star review! We’re absolutely delighted to hear that you’re happy with both our service and our products — that really means a lot to the whole Snakehive team.
If you ever need any help in the future or have any questions at all, please don’t hesitate to get in touch. We’re always happy to help.
Best regards,
Team Snakehive
Great products; recommended
I have previously purchased two iPhone leather cases and was delighted with both, so I looked on their website to see if they made a spectacles case. I was pleased to see they did, so I ordered one. I recently took delivery of it and once again am delighted with it. Yes, you can find cheaper products from other suppliers and more expensive products from rip off merchants but Snakehive quality is first rate and realistic value for money. I have no hesitation in recommending them and their products.
5 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Ian,
Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that you’ve been happy with your iPhone leather cases and that your new spectacles case has lived up to your expectations as well. It really means a lot to us to know that our quality and value for money stood out to you, especially given the wide range of options out there.
Your recommendation truly means the world to our team, and we’re very grateful for your continued support. If you ever need any assistance or have any questions in the future, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
Team Snakehive
VERY CLASSY
Having received my 5th phone case from snakehive and truly first class service what more can i say amazing thank you. F.B.
7 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Fred,
Thank you so much for leaving such a fantastic 5-star review! We’re absolutely delighted to hear that you’ve now received your 5th phone case from us and that you’ve consistently experienced first-class service. Your continued support truly means a lot to the whole team, and feedback like yours really makes our day.
If you ever need any assistance or have any questions in the future, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
Team Snakehive
Looks and feels great!
I've had a Snakehive phone case for years and its been sturdy and has everything I need as well as looking classy and feeling the way only natural materials can. So when I upgraded my phone recently I was very pleased to learn that I could have another case from Snakehive for the new one. Looks splendid, feels good. Company is really easy to order from and delivery actually quicker than the phone!
5 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Lorna,
Thank you so much for taking the time to leave such a wonderful review — it truly means a lot to us. We’re delighted to hear that your Snakehive case has served you well over the years and that your new case for your upgraded phone has lived up to expectations too. Knowing you appreciate the craftsmanship, natural materials, and overall feel of our cases is incredibly rewarding for our team. We’re also really pleased to hear that ordering was easy and that delivery beat your new phone — that definitely made us smile.
Thank you again for your continued support and loyalty to Snakehive. If you ever need anything at all, we’re always happy to help.
Best regards,
Team Snakehive
This is my second Snakehive case
This is my second Snakehive case. This case was purchased for upgrade to iPhone 16 Pro Max. I love smooth texture and teal color with my initials on new case. Last case lasted 6+ years. Great value for money!!
4 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Margaret,
Thank you so much for your wonderful review! We’re thrilled to hear that you love the smooth texture and teal color of your new iPhone 16 Pro Max case, and it’s amazing to hear your last case lasted over 6 years — that’s exactly the kind of durability we aim for.
We really appreciate your continued support and trust in Snakehive, and we hope your new case serves you just as well for many years to come!
Best regards,
Team Snakehive
Wouldn’t be without a Snakehive iPhone cover
This is the fourth iPhone case I’ve bought from Snakehive for myself plus my husband has had three and family and friends often comment how lovely it looks and how functional they are. The only reason for getting a new case is when I’ve upgraded my phone. Otherwise they last for years and years. I’d be lost without it, as the last four days has shown, when I upgraded my phone before ordering my new case. Without the case it just slips out of your hand and you end up taking pictures when you weren’t meaning to!!! It’s a great case. It’s sturdy, something to hang onto when texting, storage for cards and cash. Love it.
4 februari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Eleanor,
Thank you so much for taking the time to leave such a wonderful 5-star review.
It truly means a lot to us that you and your husband have trusted Snakehive over the years, and we love hearing how much you enjoy both the look and functionality of our cases. Your comment about those few days without a case really made us smile — it perfectly captures why grip, protection, and practicality matter just as much as style. Knowing that our cases help keep your phone secure, organised, and comfortable to use is exactly what we strive for.
We’re incredibly grateful for your continued support and for recommending Snakehive to family and friends. Please don’t hesitate to reach out if you ever need any assistance or have questions in the future — we’re always happy to help.
Best regards,
Team Snakehive
Excellent service and product
Excellent service and product - this is my third Snakehive purchase (I’ve previously bought cases and screen protectors for other iPhone models, and it was my first choice when I upgraded to the 17Pro Max!)
Fast delivery, well packaged, and easy to apply.
17 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Paul,
Thank you very much for taking the time to share such a wonderful review and for choosing Snakehive once again.
We’re delighted to hear that this is your third purchase with us and that your new case for the iPhone 17 Pro Max was your first choice when upgrading. It’s great to know you were pleased with the fast delivery, careful packaging, and how easy the product was to apply. Your continued support truly means a lot to our team.
If there’s ever anything we can help with in the future, please don’t hesitate to get in touch — we’ll be more than happy to assist.
Best regards,
Team Snakehive
Competent phone case
Competent phone case. Leather that looks good. Nicely packaged so quickly delivered so I am pleased.
30 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Huw,
Thank you so much for taking the time to share your feedback and for your kind words. We’re really pleased to hear that you’re happy with the quality of the leather, the packaging, and the quick delivery. It’s great to know the case met your expectations and that you’re enjoying it.
If you ever need any help or have questions in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Team Snakehive
Great wallet, just as expected.
Having protected my galaxy s21 with a snakehive wallet, it was natural to order the same for my new s25. The same excellent quality and elegant looks. Arrived really quickly in the post; brilliant!
28 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Robert,
Thank you so much for your wonderful 5-star review and for choosing Snakehive again for your new Galaxy S25. It truly means a lot to us that you’ve continued to trust our wallet cases to protect your phones, and we’re delighted to hear that the quality, style, and delivery all met your expectations.
Your kind words about the elegant look and excellent quality are greatly appreciated, and we’re really pleased that your order arrived quickly and safely.
If you ever need any assistance in the future, we’ll be more than happy to help.
Best regards,
Team Snakehive
They never send free keyring
The leather cases are good quality I've bought them for a few years now and they give you a free keyring which was nice.they are very expensive. this year I had a lot of trouble with the customer care they were useless. Took ages to receive my new case got it weeks later then I bought another came quicker I also was ment to get free keyrings x 2 which I never received I messaged them loads of times they kept apologising saying their on the way in the post 3 months later I never received them.their customer care is rubbish. It's a pity il never buy from them again. I was put off this year.
17 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Fran,
Thank you for sharing your experience and for being a loyal customer over the years. We truly appreciate your support and are very sorry to hear about the issues you faced this time. We completely understand how disappointing it must have been to experience delays with your orders and not receive your keyrings as expected.
We’d love the opportunity to make this right for you. Please contact us directly at sales@snakehive.co.uk
, and we’ll personally look into the missing keyrings and see how we can resolve this for you.
Thank you again for your honesty, and we hope to provide a better experience in the future.
Best regards,
Team Snakehive
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