Quality is second to none. This is my second snakehive phone case (phone upgrade) the original one is still sound and has developed a lovely patina. Ive opted for a different colour this time, but... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality product and long lasting. Brilliant customer care service. I had a small issue and it was resolved straight away. For this reason I shall stay a loyal customer and will definitely purchase fro... Se mer
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I've had a Snakehive cover for years on my old phone, absolutely brilliant keeps everything clean and free from scratches and dust. Just upgraded my phone and my lovely brand new Snakehive cover has j... Se mer
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Whole customer contact experience was 100%. I was hesitant about buying a premium phone cover, but it's arrived and the quality is great. Haven't used it yet, the phone its for arrives tomorrow, bu... Se mer
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Företagsinformation
Skrivet av företaget
We are passionate about providing our customers with the finest uniquely crafted genuine leather mobile phone cases, whilst also offering exceptional value for money and great customer service. Snakehive is a family owned and run business based in Dorking, Surrey in the UK. Please check out our website at www.snakehive.co.uk.
Kontaktuppgifter
Unit 1 Tillingbourne Court, RH4 1HJ, Dorking, Storbritannien
- 01306742775
- sales@snakehive.co.uk
- snakehive.co.uk
4,8
Utmärkt
4 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Im very happy with my purchase with…
Im very happy with my purchase with Snakehive, I hope it last me a long time.
10 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Francisco,
Thank you so much for taking the time to share your wonderful 5-star review with us. We’re truly delighted to hear that you’re very happy with your purchase, and it means a great deal to our team to know that your experience with Snakehive has been such a positive one.
We hope your case serves you well for a long time and continues to bring you both style and protection every day.
If there is ever anything we can assist you with, please don’t hesitate to get in touch—we’re always happy to help.
Best Regards,
Team Snakehive
Very good service
Very quickly delivered well packaged and very pleased with cover and screen protector
4 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Sue,
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that your order arrived quickly, was well packaged, and that you’re very pleased with both your cover and screen protector.
Your feedback really motivates our team to keep providing the best products and service possible. If there’s ever anything more we can assist you with, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
Team Snakehive
Really nice quality leather case.
Really nice quality leather case.
10 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Alex,
Thank you so much for leaving us a 5-star review! We’re thrilled to hear that you’re happy with the quality of your leather case. Your feedback means a lot to our team and motivates us to keep delivering products that our customers truly enjoy.
If there’s ever anything more we can assist you with, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
Team Snakehive
Really glad I found Snakehive
After spending hours on the web searching for a case for my Iphone 17 the name Snakehive came up, not only did they have a great selection of cases they were based in UK. I choose the Vintage Wallet in Green, Postage was free and the wallet arrived within 48 hours. The case is well made with cut outs in all the right places. The leather itself has a smooth suede like finish rather than the heavy grain offered by other manufacturers.. Everything about the wallet says quality right down to the packaging rather a pastic bag it comes boxed with useful information about the product and company.
10 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Robert,
Thank you so much for taking the time to leave us such a detailed 5-star review! We’re delighted to hear that your search for the perfect iPhone 17 case led you to Snakehive and that the Vintage Wallet in Green exceeded your expectations. It’s wonderful to know that you appreciated the quality of the leather, the thoughtful packaging, and the overall design of the case.
Your feedback truly means a lot to our team and encourages us to continue delivering high-quality products and service. If there’s ever anything more we can assist you with, please don’t hesitate to reach out—we’re always happy to help.
Best regards,
Team Snakehive
Quality phone case!
Quick delivery (from official website) and very pleased with the quality of the case! Will lookout for this website in future.
8 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Kevin,
Thank you so much for taking the time to leave such a wonderful 5-star review. We’re really pleased to hear that you were happy with the delivery speed and the quality of your case — that truly means a lot to us.
Your kind words and support are greatly appreciated, and we’re delighted to know you’ll be keeping Snakehive in mind in the future. If you ever need any assistance or have any questions, please don’t hesitate to get in touch — we’re always happy to help.
Best regards,
Team Snakehive
A £15 camera lens disappointment, buyer beware!
Bought the lens protector for the S25 Ultra and had a horrid experience.
1. No installation instructions in the box so I scanned the QR code which did NOT take me to the right installation guide on the Snakehive website!
2. So I went on YouTube but still couldn't find the right one.
3. So I tried using common sense - but the lens covers did not fit and one split while trying to put them on.
They are in the delivery box and will stay there as I don't have any more time to waste - buyer beware!
8 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Neri,
Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear how this process unfolded for you, and we completely understand how valuable your time is. We truly appreciate you explaining what happened, as feedback like this helps us improve both our products and our guidance.
We’re very sorry that the QR code did not lead you to the correct installation guide and that you were unable to find clear instructions elsewhere. We can absolutely see how this would make the experience feel far more complicated than it should be, especially when you were simply trying to get the lens protector fitted correctly. The fact that one of the protectors split while you were attempting installation is certainly not the experience we want anyone to have with Snakehive.
We’d really appreciate the opportunity to look into this properly and make things right for you. Please feel free to contact our team directly at sales@snakehive.co.uk, and we’ll be more than happy to review this with you and help reach a fair resolution.
Thank you again for bringing this to our attention. Your feedback matters to us, and we hope we can regain your confidence.
Best Regards,
Team Snakehive
High quality leather
Fast delivery of the phone wallet for my Galaxy S23 Ultra. I bought a plum coloured leather one for my wifes S24 and the leather and construction were excellent. This prompted me to upgrade mine to Snakehive.
7 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi there,
Thank you very much for sharing your wonderful 5-star review with us. We’re delighted to hear that your phone wallet for the Galaxy S23 Ultra arrived quickly and that you were impressed with the leather quality and craftsmanship of the plum-coloured case for your wife’s S24. It’s especially rewarding to know that this experience encouraged you to upgrade to Snakehive as well. Your support truly means a lot to our team, and if you ever need any assistance or have questions in the future, please don’t hesitate to get in touch.
Best regards,
Team Snakehive
phone case is excellent quality and…
phone case is excellent quality and looks great arrived after 2working days from date of order I'm very pleased all round
7 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Janet,
Thank you so much for taking the time to leave us a 5-star review. We’re really pleased to hear that you’re happy with the quality and appearance of your phone case, and that it arrived with you so quickly. Knowing you’re very pleased all round truly means a lot to us and to our team. If you ever need any help or have questions in the future, please feel free to reach out—we’re always happy to assist.
Best regards,
Team Snakehive
Svar från Snakehive
Hi there,
Thank you very much for sharing your 5-star review with us. We’re delighted to hear that you’re happy with the case, that it fits perfectly, and that our service met your expectations. Your feedback is truly appreciated and helps reassure us that we’re delivering the quality and experience our customers deserve. If there’s ever anything we can assist you with in the future, please don’t hesitate to get in touch.
Best regards,
Team Snakehive
Quality.
This is my 4th case from snakehive. Really good quality and they last a long time. Wouldn't use any others now.
7 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Toby,
Thank you so much for taking the time to leave us a 5-star review. It genuinely means a lot to hear that this is your fourth Snakehive case and that you continue to be impressed with the quality and longevity of our products. Your loyalty and trust in our brand are truly appreciated, and feedback like yours motivates our team to keep delivering the high standards you’ve come to expect. If you ever need any assistance or have questions in the future, we’re always here to help.
Best regards,
Team Snakehive
I previously had a Snakehive cover on…
I previously had a Snakehive cover on my iPhone which was great. Bought new iPhone & a new Snakehive cover as was so impressed with previous purchase.
6 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Margaret,
Thank you so much for taking the time to leave such a lovely review and for continuing to choose Snakehive. It truly means a great deal to us to hear that your previous case served you well and that it gave you the confidence to purchase another one for your new iPhone.
We’re delighted to know that our cases have made a lasting impression, and your continued support really motivates our team to keep delivering the quality and craftsmanship you expect from us.
If there’s ever anything we can assist you with, now or in the future, please don’t hesitate to get in touch. We’re always here to help.
Best regards,
Team Snakehive
Excellent quality case that looks…
Excellent quality case that looks classy whilst providing super protective cover. Great range of colours to choose from and they age well, just a shame that my I phone doesn’t!
2 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Clare,
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you love the quality, style, and protection of your Snakehive case, as well as the range of colours available.
It’s wonderful to know our products are aging well with use — and we completely understand the sentiment about your iPhone! Your feedback really brightens our day and encourages our team to continue delivering cases we’re proud of.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Team Snakehive
Beautiful, great quality phone case
Smooth, swift transaction and lovely product. I also love the vintage plum colour I chose!
Thank you 😊
2 januari 2026
Omdöme utan inbjudan
Svar från Snakehive
Hi Rosemary,
Thank you so much for taking the time to leave a 5-star review! We’re delighted to hear that your purchase was smooth and swift, and that you’re enjoying your Snakehive case — especially in the vintage plum colour you chose.
Your feedback really means a lot to our team, and it’s wonderful to know our products and service are making a positive impression. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always happy to help.
Best regards,
Team Snakehive
Clasp design poor. Stitching marks glass.
UPDATE
After conceding a design fault the best offered is a £20% discount on an "improved" design.
Customers paying £40 expect research to be done before release.
My phone cost over £1,000, I expected functionality, protection and safety. Also disappointed and fustrated that so much time was wasted by insisting on an order number when they can find details of sale by email and address. Do not gift Snakehive unless you want to disappoint the recipient.
Bought many cases over the years but my Samsung S23 ultra phone case clasp is pooly designed, and hanging by a thread. Put up with it as such an expensive gift, and guarantee is only good if you purchase it yourself.
The stitching from the card slots have marked the glass, despite not using any cards.
10 november 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Denise,
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty to Snakehive over the years, and it’s clear how much you value the quality and longevity of our cases. Hearing your detailed feedback is incredibly important to us, as it helps us understand where we can improve.
We’d really like the opportunity to look into this further and see how we can help. Please reach out to us directly at sales@snakehive.co.uk
with your order details and any photos you may have, and our team will be more than happy to review this with you and discuss the best way forward.
Thank you again for bringing this to our attention. We hope to have the chance to assist you and restore your confidence in our products.
Best Regards,
Team Snakehive
Well made case
I have had this case for my previous phone and it worked great for years. The card slots didn't stretch out- my cards were secure. Since I upgraded my phone I needed a new case and this one is perfect.
31 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Casey,
Thank you so much for sharing your experience and for your continued trust in Snakehive. We’re delighted to hear that your previous case served you well for years and that your new case is fitting perfectly and keeping your cards secure. It’s always wonderful to know our products continue to meet expectations, even after an upgrade!
We really appreciate your support and your kind words. If there’s ever anything we can do to help with your future purchases, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Beautiful phone case and packaging
Beautiful phone case and packaging. I had one on my last iPhone and it did its job of protecting it. No hesitation in replacing it with another.
31 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Ferdy,
Thank you so much for taking the time to leave this wonderful review. We’re thrilled to hear that your previous case served you well and that you were confident in choosing another. Knowing that our cases continue to provide the protection and quality you expect is incredibly rewarding for our team.
We really appreciate your support and kind words. If you ever need any assistance or have questions in the future, we’re always happy to help.
Best regards,
Team Snakehive
Svar från Snakehive
Hi Tommy,
Thank you for your review! We’re glad to hear that you’re enjoying the material and feel of your case. It’s always great to know our products are hitting the mark.
We really appreciate your support, and if there’s ever anything we can help with, please don’t hesitate to reach out.
Best regards,
Team Snakehive
Top quality and precision
I've had a Snakehive cover for years on my old phone, absolutely brilliant keeps everything clean and free from scratches and dust. Just upgraded my phone and my lovely brand new Snakehive cover has just arrived along with screen protector and camera lens covers, top quality products made with precision and care, you can tell they love what they do by the detail. Thank you again Snakehive
31 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Lesley,
Thank you so much for your wonderful review! We’re thrilled to hear that your previous Snakehive cover served you so well and that your new set — including the cover, screen protector, and camera lens covers — has met your expectations. It means a lot to us that you notice the care and attention we put into every detail.
We really appreciate your continued support and kind words. If you ever need assistance or have any questions in the future, we’re always happy to help.
Best regards,
Team Snakehive
The product arrived quickly and first…
The product arrived quickly and first impressions are The product is an excellent product
31 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Paul,
Thank you so much for your kind review! We’re delighted to hear that your order arrived quickly and that your first impressions of the product are excellent. It’s always wonderful to know our products are meeting expectations right from the start.
We really appreciate your support. If there’s ever anything we can assist with in the future, please don’t hesitate to reach out.
Best regards,
Team Snakehive
2018 till 2025 the quality is still topnotch.
2018. Snakehive was recommended to me. My Iphone 10XR is still going strong because of the green nubuck. Which is now a gorgeous deep green leather. A perfect fit in my hand. I recommend to all my family and friends. My sister's just bought dappled black. Loves it. I just bought my daughter the navy. And am delighted. Unlike many other things, the quality hasn't changed since I bought mine in 2018.
25 december 2025
Omdöme utan inbjudan
Svar från Snakehive
Hi Linda,
Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. It’s fantastic to hear that your iPhone XR case from 2018 is still going strong and that you’re loving the new colors for your daughter and sister. Your recommendation to your family and friends means a lot to us, and we’re thrilled to know our quality has remained consistent over the years.
We really appreciate your support and hope your new cases continue to bring you joy!
Best regards,
Team Snakehive
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