Snag Doctor Omdömen 

186
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Vik carried out work to restore two porcelain kitchen floor tiles as well as damaged brickwork outside our house following installation of a new kitchen. We were so impressed by the craftsmanship a... Se mer

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Betygsatt 5 av 5 stjärnor

The Snag Doctor (Liam) came to my house and repaired some damage to a surface in my caravan. The surface was slightly speckled and textured and Liams repairs was brilliant. I know this is what you ex... Se mer

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Betygsatt 5 av 5 stjärnor

Arranged remotely via Laura at snag doctor to patch a bath crack at my rental property in Manchester. She had multiple problems getting through to the letting agent to get access but persevered and he... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely brilliant job by Ricky at Snag Doctor. He colour-matched the bricks so well that you genuinely can’t tell where the repair work has been done. The finish is spot on and blends in perfectly... Se mer

Företaget har svarat

Företagsinformation

  1. Reparation

Skrivet av företaget

At Snag Doctor, our friendly, professional technicians are able to carry out amazing repairs to chips, dents, scratches and holes on a wide range of hard surfaces. By repairing an item on-site, we are able to save our clients time, money and the inconvenience of sourcing a replacement. Our skilled technicians can repair and resurface: wood, stone, brick, sanitaryware, tiles, upvc and more! Whether the damage is caused by impact, staining, burning or accidental damage, we can make any surface look as good as new. Against replacement, we can do the work in less time, at less cost and with less hassle, benefiting both you and the environment. Please note that we are a franchise network and each franchise is managed separately. This account is managed by the head office in the North West.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

186 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(186)

87 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Couldn't have asked for more from Mark…

Couldn't have asked for more from Mark Worcester. From inital contact, he has been spot on. From providing a quote to completion, he has been fantastic.
What an incredible master at his graft.
Work couldn't have been any better.
Looks amazing, 1 very happy customer!

14 april 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review!

Betygsatt 5 av 5 stjärnor

Would strongly recommend

Would strongly recommend. Great service and the quality of work was excellent. You can't even notice where the hole in the tile was.

4 april 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review Jake!

Betygsatt 1 av 5 stjärnor

Snag doctor South East

Snag doctor South East - avoid like the plague. They can only be described as a bunch of cowboys. Appalling service - ended up causing more issues when dealing with the first call out issue. Head office are rude and unhelpful. Avoid - Avoid - Avoid !!!!!

9 april 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Good afternoon,

I'm very sorry to hear about this experience. Please could you send over some contact details and any correspondence to customercare@snagdoctor.com so we can investigate this.

Many thanks,
Steph
Head Office Manchester

Betygsatt 5 av 5 stjärnor

Customer Service at its very best

David from Snagdoctor Northeast came to my new build home to carry out quite a large number of repairs.I just can not praise the service that I received from him highly enough. He is meticulous in every aspect of his job. He arrives with everything he needs, he gets on with the job and leaves making no mess. He treats your home with respect taking his shoes on and off as he leaves or enters your home. I am a perfectionist and not easily pleased . He has repaired, amongst other things , high gloss oak doors and you would never even know that they were damaged! I highly recommend the Snag Doctor Northeast for their professionalism and dedication to their job

9 april 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review!

Betygsatt 5 av 5 stjärnor

Fantastic service from the initial…

Fantastic service from the initial query through to completion. The technician was highly skilled and has managed to repair my worktop so well that you can't tell where the damage was at all - and it is a very tricky pattern to match. Snag Doctor are magicians!

7 april 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your feedback, it is really appreciated.

Betygsatt 4 av 5 stjärnor

Henry from Snag Doctor Dorset attended…

Henry from Snag Doctor Dorset attended my property to repair a burn to a work top. Initially very happy, great repair, could barely see the damage from the burn and had saved us a lot of time and money. He popped back to rectify a small issue and has done another fantastic job. I appreciate Henry coming back to sort the issue. I'd recommend!

1 januari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Hi Tom,

Thank you for your feedback. We’re sorry for the issue you experienced, I have spoken to the technician who has mentioned that he reattended yesterday to sort this issue.

If there’s anything else we can do, please don’t hesitate to reach out!

Thanks,
Steph

Betygsatt 5 av 5 stjärnor

Snag Doctor and Andy did a great job of…

Snag Doctor and Andy did a great job of repairing bricks & mortar and tinting our extension brick front. Andy had a very impressive attention to detail and checked with us throughout the work. We would definitely recommend.

12 mars 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review Edward!

Betygsatt 5 av 5 stjärnor

We had Ben from Snag Doctor East…

We had Ben from Snag Doctor East Yorkshire out to repair a worktop that had split whilst we were having a sink replaced. If he could not repair it we were looking at a huge cost to replace all the work tops. He went over and beyond to fix the problem and did a great job. Very very happy.

18 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Neil!

Betygsatt 5 av 5 stjärnor

Northlew Snag Doctor

The guys from Northlew have been round twice now to deal with snags on our new build.
I can't tell where the repairs are done, they are that good.
Professional, polite, informative, would definitely recommend them and be happy to gave them back

21 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Neil!

Betygsatt 5 av 5 stjärnor

Has my tile repaired on Thursday

Has my tile repaired on Thursday, the lady that did it was absolutely outstanding! I physically can’t tell where the crack was. The crack was very bad, people would genuinely think she replaced it she did that much of a good job! Would highly recommend to anybody. Thank you! wish I’d of got her name, she really does deserve the praise!

13 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Bethany- We'll pass this feedback onto Jo!

Betygsatt 5 av 5 stjärnor

Wow! Great Job

Wow! During an inspection a sink was accidentally damaged. Snag Doctors responded quickly, gave a competitive price and did a great job at fixing it. You wouldnt know it'd been broken! Well done!

17 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you James for your review!

Betygsatt 5 av 5 stjärnor

First class job

Luke from Snag doctor, Cardiff did an excellent job, sanding and oiling our woodblock worktop. He managed to remove some really nasty stains and has brought it back to as new condition. He was very tidy, created very little dust and cleaned up before he left, would highly recommend.

18 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review Lynne!

Betygsatt 5 av 5 stjärnor

This man must be a magician

Nick came out and repaired 2 holes in high gloss tiles and a repair to a kitchen door. What can I say apart from "this man is a magician". I can't see any previous damage and colour match was amazing. Thankyou

6 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you Lee for your review!

Betygsatt 5 av 5 stjärnor

Kieran was very respectful of the…

Kieran was very respectful of the property, did an amazing job, was friendly and polite. He also went above and beyond (did a couple of extra touches up that he wasn’t initially instructed to do but did so as he was capable of doing it and had the time). Thanks!

4 februari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you so much for your review Penny!

Betygsatt 5 av 5 stjärnor

Corian worktop refresh

I had Corian kitchen worktops that were badly scratched and in need of a refresh. Luke from Snag Doctor Cardiff did an absolutely amazing job. The worktops are as good as the day they were installed. I was amazed at the quality of the finish and would recommend Luke to anyone. Thanks Luke. Brilliant job.

31 januari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Ian!

Betygsatt 5 av 5 stjärnor

Floor tile repair

Had a chipped kitchen floor tile repaired by snag doctor in South Yorkshire. The guy was friendly and professional. The repair is fantastic you genuinely cannot see where the chip was. I would 100% use again and would recommend.

31 januari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Sarah!

Betygsatt 5 av 5 stjärnor

Amazing Floor Tile Repairs

I used Luke from Snag Doctor South Wales to repair my kitchen floor tiles. These were damaged, some with chips or slight cracks, but others with significant cracking.

Over two days, Luke worked to fill, smooth and paint over the tiles, to the point where I can't actually tell which were the damaged tiles! He was also very professional and pleasant, turned up to quote and do the work when he said he would, and the cost was significantly cheaper than replacing the whole floor.

I have absolutely no hesitation in highly recommending Luke from Snag Doctor South Wales - indeed I had recommended him to a work colleague before the job was completed! I'll also be calling him back to do some other repair work for me.

10 januari 2025
Omdöme utan inbjudan
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Svar från Snag Doctor

Thank you for your review Katie!

Betygsatt 1 av 5 stjärnor

Avoid Using Snag Doctor Cardiff

Very poor service. Repair quality was awful. Told various things but none of it was true. Was spoken to in an aggressive / threatening manor when questioning the repair. Told the repair would be re-done but then become difficult to get hold of and non responsive. I would not use this company again for any type of repairs, I would rather replace. Overall experience, horrendous!

23 mars 2024
Omdöme utan inbjudan
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Svar från Snag Doctor

Good morning Leigh,

I'm very sorry to hear about this experience. Please could you send over some contact details to customercare@snagdoctor.com for one of our team in Head Office to get in touch with you regarding this?

Many thanks,
Steph

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