I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today's service was absolutely excellent! Jesse Jimenez went above & beyond installing the equipment & walk me through every step in using & setting up my service. I can honestly say that I have never... Se mer
Our tech Robert was punctual, called ahead of arrival. He went above and beyond to mount our service where we wanted in our home. If our monitoring service experience is as good as our installation an... Se mer
I would actually give a four and a half the first installer forgot equipment and well after waiting a few days we followed through with a new installer... He was wonderful brought his wife to mak... Se mer
Företagsinformation
Informationen kommer från olika externa källor
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Kontaktuppgifter
Ripped off by Smith
I paid for a 3 year plan with new equipment with Smith. After my contract was over I tried to contact them to renegotiate. I wasn’t able to get in contact, so I went back to ADT. I just had their service people here, and discovered that the window sensors that I have been paying for, for 3 years, were never installed. I would give them a minus rating if it were available. Apparently, you can’t even trust your security company!!
13 augusti 2019
Omdöme utan inbjudan
Amazing job
Amazing job! Central Security Group! Great security system, excellent price and fantastic service from Sean at Central Security Group-Nationwide INC!
13 september 2017
Omdöme utan inbjudan
It's a mistake going with Smith …
It's a mistake going with Smith Monitoring. I ahev too many false alarms.
Their service is awful.
6 september 2017
Omdöme utan inbjudan
Dishonesty and failure to follow through
I called Smith, they said: $17.95 using my equip. then they changed it to $24.95 during the install. The final price is almost $40.00 and it took them 12 days to get back to finish and that was after several calls. Now, the system is still beeping and I can't get them back.
I will be notifying BBB and the FTC.
21 februari 2017
Omdöme utan inbjudan
very bad service
Do not sign a 3yr agreement with this comapny, whatever they tell you. They do not provide the level of service they say they will provide.
9 november 2016
Great job!
So far, so good... Thanks to Sam, the customer service rep that provided me with outstanding customer service. Akeem came to my home as scheduled, he was very professional and thorough. I'm very pleased with the installation. Akeem and Sam are a great asset to your company. GREAT JOB!
15 oktober 2016
Omdöme utan inbjudan
David Lee is AMAZING!
David Lee was awesome. He explained everything to me thoroughly. He was professional and courtesy. Great guy! Thanks David!!!! I now feel safe and secure in my home!!!
15 oktober 2016
Omdöme utan inbjudan
Great service
The technician that installed the system was great! His name is Akeen Atkins. He explain everything step by step and was very professional.
13 oktober 2016
Omdöme utan inbjudan
Excellent
Great service, will definitely recommend. Everything was well explained.
13 oktober 2016
Omdöme utan inbjudan
Great Service
The technician was David Lee. The tech was very nice and answered all of my questions concerning the security system. I rate his service with 5 stars. Thank you.
12 oktober 2016
Omdöme utan inbjudan
Outstanding customer service!
Joe was absolutely awesome!!! Very through and explained everything to us. So grateful for the outstanding customer service!
11 oktober 2016
Omdöme utan inbjudan
Great job!
David Lee was very straightforward, and helped us make an informed decision. I highly recommend Smith Monitoring.
6 oktober 2016
Omdöme utan inbjudan
New customer
Great service and install !!! David Lee was wonderful!!!
5 oktober 2016
Omdöme utan inbjudan
Excellent Service!
Setting up home protection was an easy process with Smith Monitoring and our technician, David Lee was extremely friendly and helpful! I will recommend Smith Monitoring to all my friends and family.
5 oktober 2016
Omdöme utan inbjudan
Top notch install
Jesse was on time, courteous and answered all my questions. He was also extremely upfront and honest about the things i did and didnt need to protect my home. Thank you Jesse for getting me secured!
4 oktober 2016
Omdöme utan inbjudan
Easy, no problems, polite
Our installation went well and the installer was polite and did his job well. Thanks!
30 september 2016
Omdöme utan inbjudan
awesome!
Mark was awesome, the service was completed on time, He explained all the features with a lot patience. He displays a commitment to excellence making sure we were happy with the service.
we are excited to start using the system.
29 september 2016
Omdöme utan inbjudan
Proficient Service
very consultative about different aspect of home security. highly qualified technician who determined issues with my current system, and fixed it promptly.
29 september 2016
Omdöme utan inbjudan
Quick response and excellent service
I wanted to find a security monitoring company that was responsive to my needs and honest without a fear of being oversold or overcharged, and Smith filled that need. The technician, Mark, came when he said he would ,reprogrammed the keypad, and explained everything in detail. My bill has dropped from $54 a month to $18 a month. I could not be happier.
25 september 2016
Omdöme utan inbjudan
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