One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i ve bought some testers from them, they arrived fast enough and the testers were original. i recommend it 👌
It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... Se mer
So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answe... Se mer
3,5
Medel
350 omdömen
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Never sent me my item
Never sent me my item.
Attempted to get in contact multiple times with no reply.
Only responded after I opened a dispute. Sent some tracking number without any proof of where the item went, just says delivered with a generic signature that's not mine.
AS PER THEIR REPLY: I do not live in a block of flats. I'm the only resident in my building. Calling me a liar doesn't help the company image
25 januari 2023
Omdöme utan inbjudan
Svar från Smelltoimpress
That is a lie and you know it. You live in block of flats where anybody could have signed (and we sure they did) and forgot to tell you about it. There is your address and your signature on tracking. Im sorry but GPS says delivered to your local post office
Good Comunication and Nice Product…
Good Comunication and Nice Product Quality.
17 februari 2023
Omdöme utan inbjudan
Non comprate nulla da questo sito
Non comprate nulla da questo sito , e un negozio truffa.Non vi arriverà mai nulla, come è successo a me.Sono mesi che aspetto che arriva il pacco.
31 december 2022
Omdöme utan inbjudan
Svar från Smelltoimpress
Mi dispiace molto ma non abbiamo nessun cliente di nome Cristian Marchesini nel nostro database. Potrebbe fornirci il suo numero d'ordine?
Payment Process Not Working
Tried to place an order for the first time. Entered all my card details then get a 'revolut' screen saying 'something went wrong'.
Edit: in response to the business' comment (which they've now deleted) (1) I was trying to pay using MasterCard (2) I live in the UK. (3) If you're surprised that you get a negative review because your payment process failed then you're naive.
11 februari 2023
Omdöme utan inbjudan
Svar från Smelltoimpress
Thank you for calling us naive. Is there no other way that you can pay lets say on shop pay? If you give me your email we can try to help or you can contact us on smellyoutlet@gmail.com
Excellent company
Excellent company, stock a vast selection of fragrances, and their customer service is fantastic, very easy to deal with.
12 januari 2023
Omdöme utan inbjudan
Viel zu langsam!
Am 26.Nov.2022 habe ich zwei Duftproben bestellt (Dior Poison Girl und Dior Farenheit). Am 01.Dez.2022 erhielt ich die Bestätigung der Bestellung per Email. Am 12.Dez.2022 wurde das Paket versandt, welches am 03.Jan 2023 bei mir ankam.
38 Tage für zwei Duftproben!?
Absolut unterirdisch!
Dies war mein erster und letzter Einkauf bei dieser Firma.
(Bestellung: SZPYWAROZ
Tracking: LB274129155GB)
--------------------
Ergänzung nach der Antwort von Creedperfumesamples:
Sehr geehrte Damen und Herren!
Erst einmal Danke für Ihre ungewohnt schnelle Antwort. Zumindest in dieser Hinsicht können sich Andere ein Beispiel an Ihnen nehmen.
Verzögerungen durch Poststreiks liegen nicht in Ihrem Bereich und können Ihnen daher nicht angelastet werden.
Aber vier Tage von der Bestellung (Datum der Belastung meiner Kreditkarte) bis zur Bestätigungsmail erscheinen mir ein wenig viel, genauso wie zwölf Tage für die interne Bearbeitung.
Im Moment habe ich keinen weiteren Bedarf an Duftproben. Sollte ich jedoch wieder einmal Proben benötigen, werde ich Ihnen noch einmal eine Chance geben, sich von Ihrer besseren Seite zu zeigen.
Mit freundlichen Grüßen,
2 januari 2023
Omdöme utan inbjudan
Svar från Smelltoimpress
Hallo, wie Sie in Ihrer Bewertung sagen, haben wir es rechtzeitig verschickt. Wie wir sagen, auf unserer Website Royalmail hatte auf gehen Streiks im November und Dezember. Es tut mir leid, aber es ist nicht unsere Schuld, dass Lieferfirma 38 Tage dauert, um Porto zu liefern, außerdem, wenn wir dies auf unserer Website sagen, dass große Verzögerungen wahrscheinlich sind
Hi there, as you say in your review we did ship it in timely manner. As we say on our website Royalmail had on going strikes during November and December. I am sorry but its not our fault that delivery company takes 38 days to deliver postage, moreover if we say this on our website that large delays are likely
Creed perfumes team is so reliable and…
Creed perfumes team is so reliable and quick with fixing an issue. They immediately send me a parcel that was delayed by Royal Mail, without hesitation. I can’t praise them enough, thank you for the amazing service.
Nona
9 december 2022
Omdöme utan inbjudan
Ordered a sample perfume it was…
Ordered a sample perfume and it was delayed… i emailed the company and spoke to a lovely man called Seb, he responded very quickly and was very helpful. The sample arrived and smells amazing, i will for sure order again from this site.
8 december 2022
Omdöme utan inbjudan
This is a further update from my…
This is a further update from my previous review of a couple of weeks ago.
My package had been lost in the post, due to Royal Mail strikes and along with many other packages that have been lost aswell.
I have already put on the Dioresence and it is so beautiful……..thank you Creed perfume samples!
The bottles of perfume were very well packaged and the team were excellent at keeping me informed of trying to locate this package.
8 december 2022
Omdöme utan inbjudan
Order never arrived
19 november 2022
Omdöme utan inbjudan
Svar från Smelltoimpress
Hi could you please email us your order number as we didnt have any customer named Taira? Awaiting your kind response on creedperfumesamplescps@gmail.com
I have used CPS for some years now and…
I have used CPS for some years now and products have always been great. Customer service is amazing and they definitely want happy customers. Highly recommended!
24 oktober 2022
Omdöme utan inbjudan
Great company with great people working…
Great company with great people working there. Always polite and helpful. Great communication from start to finish. Definitely recommended.
16 oktober 2022
Omdöme utan inbjudan
LACK OF SERVICE…
No service at all from this company unfortunately. Bought perfume for a birthday present - ordered on 23.09.22. Not received. On 30.09.22 had email from company advising the parcel had been damaged in transit and they had no more stock so would I like something else or a refund, up until this point I thought the service was ok.
I asked for a refund as there was no other fragrance I wanted. STILL NO REFUND! despite me emailing them 3 times since asking for an update??? Soooo disappointed ☹️
UPDATE - refund now received. Glad to have my issue finally resolved
23 september 2022
Omdöme utan inbjudan
Svar från Smelltoimpress
Hi there, please could you email us smellyoutlet@gmail.com with your order number? Girls must have forgotten to send you a refund but its really hard to find order from initials RC only. Awaiting your kind response.
Great service and product
Great service and product. Ordered few creed samples. Very much satisfied with the product. Also the staff is super responsive to any queries you may have.
29 september 2022
Omdöme utan inbjudan
Solucionado. Necesito la factura para aduanas y no la tengo
Realicé un pedido hace 1 mes y no he recibido ni email de confirmación, ni número de pedido ni nada. Pero me lo han pasado por la cuenta, daba por perdido el dinero. Me ha llegado una carta de aduanas donde me pide la Factura para continuar con el envio y no la tengo.
Modifico la calificación porque se han puesto en contacto conmigo. Han estado muy pendientes, han contesgado muy rapido y me han solucionado todo lo necesario.
26 september 2022
Omdöme utan inbjudan
Excellent company.
Have made quite a few purchases from Creed Perfume Samples over the summer and have found the company to be excellent. The fragrances are the genuine item and are always dispatched promptly.
22 september 2022
Omdöme utan inbjudan
Legit.
Incredible service. Found a discontinued perfume I've been searching a while for. Posted special delivery from Ireland and arrived today. So quick. So happy with my purchase and the service is even better.
21 september 2022
Omdöme utan inbjudan
very reliable,warm shop.
26 augusti 2022
Omdöme utan inbjudan
4/5 stars
Everything is okay, but I was waiting my parcel for 1 month , I guess that I deserve a little present because of it, for example +1 parfume sample. But finally I have received my delivery.
Thank you.
10 augusti 2022
Omdöme utan inbjudan
Nice one
Overall good company. They wrote me a personal e-mail to thank me for the purchase which I really liked. Didn't gave me a tracking number however the delivery was quite fast. Less than 3 days. The samples arrived carefully packed.
Thanks!
2 augusti 2022
Omdöme utan inbjudan
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